Collection booked, courier missed, OUR fault not Interparcel's or couriers, but then when we tried to rearrange it at 9.00am the following day, we were told our consignment could not now be collected until the day AFTER THAT. pretty poor really seeing as if i had had a brand new consignment to be collected, and PAID for, it would have been collected same day. Good customer service should apply to existing clients as well as new orders.
10 years ago
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