I would highly rate this service, firstly I didn't have to print any address labels, like some of the others wanted, which is just as well, as I don't have a printer. Secondly the delivery guy was friendly and reassured me that they would sort everything out for me. Thirdly, the post office wanted to charge me ?16.40 for the parcel, the only thing I would like to mention, is once I was happy with the price quoted & time I wanted, they added on VAT, it would have been helpful to know if VAT was included on not , otherwise I would have marked it as a Five star.