I have used Interparcel quite a bit over the last few years and had good service, but I have had a lot of trouble with the last parcel I sent, I used City Link (I normally use UPS which are very reliable) When I checked the tracking no. it said parcel not ready to collect but it was collected,I phoned Interparcel to see what was going on and they got in touch with City Link ,they said no parcel was collected, but it was collected around 9.30 Tuesday morning,after numerous phone calls I still had the same answer, I will not be using City Link again, I phoned the person in London to whom I was sending to, and he said they tried to deliver the parcel at 5.30 yesterday but he had to go out at 5pm after waiting in all day !!!! Whatever is going on !!!!