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Mrs I Wilson
Courier Service excellent. However not so good when I requested the name of the recipient for my parcel as they said it had not been received. I emailed customers services on 7.3.14 asking for the name of the recipient. I was emailed a document from the courier with the signature which was totally unrecognisable. I then said I really wanted the name of the person who received the parcel. I was told that Interparcel would get back on to the courier and get the name. I am still waiting for a reply. As it happened I took the matter up direct with the company I sent the parcel to and resolved the matter. However I am disappointed that I paid for a signature which was unreadable. I suggest that the Couriers in the future also write down the name of the recipient.
10 years ago
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Interparcel has a 4.5 average rating from 9,925 reviews