Entering weight and size, getting a quote, very straight forward. How to find a drop off point and tracking, couldn't be better. Then you get three emails. One with fine print, hard to read, asking you check things, do things. After performing the first task, certain I wasn't sending something restricted, I gave up, missing that the fact that the second email contained a printable bar code. And a third email already asking for a review. So two trips to the drop off point, the second time properly with bar code on the package. Larger print would be helpful, and something that stands out saying don't forget printing the bar code in email number 2. That would be brilliant