Use interparcel quite a lot to send Parcels to Europe, USA & Japan. All usually runs smoothly (probably because they use UPS to do the hard work), but if you hit a probelem and therefore have to come off internet and need to speak to someone - I've found them on almost all occasions to be really unhelpful, and often on the boarders of 'rude'. They perhaps need to rethink 'Customer Service' a much misused term - certainly in this instance.
55 years ago
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