Goods pick up and service is good,communication good but to many things get damaged,boxes are marked very fragile with correct labling,always packed very well with bubble wrap and padding and in strong boxes,they must be thrown around to break them,some items are covered by insurance which is alway delt with quickly but some are not covered which looses me money,it is not the companys fault, it is the courrier workers who do not respect the packages,we have seen how they treat packages on tv programs, it is time something is done about this disgraceful behaviour.