Hi Thanks for asking me to review Interparcel. I use your website regularly it is a shame you do not offer frequent users a discount. You have changed the website slightly recently and I have noticed that I now have problems when putting in the postcode, it doesn't like it if you do not leave a space - even told me the courier did not collect my address - then I put a space in the post code and it was ok eg CM36AJ has to now be CM3 6AJ. It also has problems in the address if you use '-' or a '/' or 'No' 5 Sometimes when you are sending abroad the address does have '/' or No 5 or something like that and if you are not able to copy the address exactly may case a problem with the delivery. This is something that had only been a problem since the new system is in place. Hope this information helps. Other than my comments I am happy with the service provided. best wishes Michelle