Started using Interparcel as Royal Mail were diverting our goods and those of an associated company and selling them to Ebay traders by the pallet load through an auction house, If you have had goods go 'missing' or have had notification of destruction for no good reason, look for your goods on ebay, Royal Mail are selling them on!!! yes the police were involved as well as action fraud and the lawyers are on the case! No slander as this has been investigated and evidence gathered. Inter parcel have been good so far, a bit more time consuming than RM if you have a lot of low value items, but they have handled our larger orders well and at a reasonable price.