Interparcel is a great company. I have sent over 40 parcels with them through Europe and nationally. They always get the couriers to collect on time and communication is quick even using the email facility. The only negative points about interparcel is that the live chat is always busy or you end up in a queue. Also they charge 2 per cent for Paypal payments which is a bit off putting as a lot of us are online sellers and we have a credit balance in Paypal ready to pay for shipping. Overall - Its a great service at the price. The rates are good and service is good. It would be nice if they can offer slight discount for regular service users or a random discount code from time to time.