I've used Interparcel for many years without any major issues. I think the worst that's happened is a parcel not being collected one day, after a quick call, it was rearranged for the following day. Otherwise, a very prompt and efficient service. I would pay close attention to their terms though. There are many items listed which are not eligible for compensation in case of loss or damage, including computers. In fact, the list is so big, it makes me wonder what actually is covered for compensation. Thankfully I've never had to make a claim, and more valuable items (such as laptops) I tend to send with other companies who DO provide insurance for computers. Otherwise, for sending general parcels out, it's a lot cheaper than what the Post Office charge (especially the eye-watering prices of Parcelforce). Customer services are usually helpful, though I find their usual Mon-Fri 9-5 opening hours a little annoying especially if they say I have to wait until 6pm for a collection, which may not arrive, so I have to wait until the next day to call them for a new collection the day after (so I end up waiting 2 days). This has only happened once though. I have found from experience their online chat can be open after 5pm sometimes so worth checking if their phone lines are closed. I can recommend Interparcel, but as mentioned, make sure you check the terms carefully.