So, I had my device installed on 6/19 of this year...all fees were paid to DMV. As of today, my license is STILL suspended. I called DMV on Tueday only to find out Intoxalock never sent in the paperwork 😡. I also called Intoxalock Tuesday, yesterday AND today; they are now saying that the error was initially theirs but since I filed an actual complaint on 6/25, it will take up to 3 business days for DMV to receive it. I can't even comment on driving with the device because I have not been able to yet. So far, very unimpressed. If anyone knows how to speed this process along, please let me know!