If I could give a zero, I would. Biggest rip off. In the winter, new battery, their device keeps killing the battery. Then I have to have my car jumped (multiple times) and they say you’ll have a lockout because the device was tampered with. I explain the situation and they say since I didn’t fill out the form to report maintenance I have to pay a $75 fee for the lockout not to happen. Then I get an email basically saying my battery has died too many times and you need to have a working vehicle or basically they will report this to the state and I can face violations. They have been terrible and their customer service (once IID is installed) is not even in the country. You try to do the right thing to get your license back and this is what you have to deal with. Avoid this horrible company at all costs if possible.