This is terrible. I just got this installed last week on 12/14/24 and Marrissa Reynolds completely ghosted me. The installation people at Car Toys overcharged me when she quoted me a rate of $145 plus tax for installation. They charged me over $220. I’m panicking because the automated system keeps telling me I haven’t signed a lease so my account isn’t available to troubleshoot. It also says my lease will be over in 2028 and there is no way I’m signing a lease for that long because I don’t think I will be with this company with treatment like this! I already regret going with this company I should have read the reviews. No one is answering you can’t get a hold of a live person. I don’t understand why they are doing this to me. This is completely unprofessional and unwarranted. I need someone to contact me directly and not try to provide me with a number for me to call like I see in the previous terrible reviews. I need someone from Intoxalock to reach out to me like yesterday. They are saying my account is overdue and I have no idea why. No one will give me any answers. This is the worst service ever. I want this thing out of my vehicle if someone can’t respond to me asap. I’ve emailed Marrissa Reynolds 4 times now and nothing not even a kickback email to tell me she is out of the office for the holidays. So in my mind, she is ghosting me.