My battery goes dead every other day the device always takes so long to get started they bill you and Bill you and Bill you for things you don't even do very complicated they bill you once every two weeks they feel you for the for the shipping they bill you for no reason that bill you for all these lockouts for no reason they bill you for whatever do not go with this company into a lot is not a good company go with anything else besides and talks a lot I've already replaced the battery and it's brand new heavy duty still doing it again they don't have their own installation company like other companies you go there and you download it pay one time fee once a month this one here uses who knows who Joe blow out of any old shop anywhere and they charge you more to do the download and there it's ridiculously they need to be their bunch of sand n****** at all they are!!!