Your website does not explain the sizes fully on your RemZzzs mask liners v.small, small, petite, therefore I requested small and got petite after trying them with my mask they leave me with a small hole and a lot of material left hanging out of the bottom of my mask, when I contacted you to complain I was told no exchange as they were sterile after a row you decided if the box was intact and the inside bag was not opened you would exchange, but how could I have tested the fitting with my mask without opening the bag and also the other question is exchange to what as you stated the above 3 sizes are all the same. I have done business with you in the past with no complaints and always trusted the sizes. No more I will shop elsewhere Yvonne Willis. 2/11/2015
6 years ago
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