Intus Healthcare Reviews

Name: Intus Healthcare
Rating: 4.75

4.8 Rating 1,787 Reviews

95 %

of reviewers recommend Intus Healthcare

4.8

Based on 1,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

08000248050

Email:

contact@intushealthcare.com

Location:

17 Boundary Business Centre, Boundary Way, Woking
GU21 5DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dreadful customer service. I ordered a mask which was compatible with my Phillips CPAP machine and in due course it arrived. Having taken the mask out of its packaging to fit it to my mask holder the circular opening/attachment was too small. Despite several emails on the topic to customer service I am informed that although I paid over £50 for a product which was not fit for purpose, I was not entitled to a refund as it had been taken out of its wrapping. Please tell me how I was to know whether it fit my device if I hadn't taken it out of its wrapper? Completely useless service!!!”

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Posted 1 year ago

We are very sorry this situation occurred, there were several miscommunications from start to finish with this and we apologise sincerely for it. I'm pleased to see that we've been able to rectify this for you satisfactorily since this review was left. Thank you.

Posted 1 year ago

“I have been ordering products for several years. Purchases arrive quickly and exactly as described. All communication has been friendly and professional.”

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Posted 3 years ago

“Have used this company for several years and have always been fully satisfied. They respond quickly even when I muck up order. Well done”

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Posted 3 years ago

“Always been there with good advice and good products when needed , appreciated”

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Posted 3 years ago

“I literally cannot compare these guys to anyone else, they are head, shoulders and knees above any other suppliers I have ever interacted with. From the moment you got in touch with them till the delivery they are absolutely amazing. I've got very high standards, but I must admit my standards are just a normal way of dealing for this company. Most impressive even it's the after sales support - you would expect a seller to be very snappy when dealing with new customers to get their business. Again the most amazing experience I personally witnessed was with Intus in this area as well. Cannot recommend them enough.”

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Posted 3 years ago

“Top quality products, excellent service, have used before will use again. A1”

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Posted 4 years ago

“Product delivered promptly. Email enquiry dealt with immediately.”

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Posted 4 years ago

“Very recommend products and services”

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Posted 4 years ago

“First class service over many years”

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Posted 4 years ago

“Ordering is easy and items are dispatched and arrive promptly,”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Always delivered on time, right product and no hassles. Great company for my supplies.”

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Posted 4 years ago

“Excellent Service, great communication and very helpful!”

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Posted 4 years ago

“Good range of products.Prompt and efficient service.”

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Posted 4 years ago

“The customer service staff is excellent, very helpful to attend to customer needs. Giny has done an outstanding job.”

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Posted 4 years ago

“Website easy to navigate and my order was promptly delivered within a few days, even though I live abroad! Great Job - thank you”

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Posted 4 years ago

“My last purchase was in April 2019, of a small part for a CPAP machine. It was easy to order, arrived quickly & safely. To the best of my knowledge I reviewed that purchase in May 2019, so I am slightly baffled to get this review request now. Due to this I 've only rated at 4 out of 5 because clearly your record keeping needs updating.”

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Posted 4 years ago

“Very easy to order on line. It was sent over here to Tenerife without any problems and was on time. It was well packaged and secure. I would have no hesitation on buying from them again. Their service was excellent.”

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Posted 4 years ago

“Easy to use website for ordering, reordering and helpful information regarding products. Very prompt delivery service.”

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Posted 4 years ago

“I have ordered this particular CPAP mask 3 times now Because I find Intus Healthcare very reliable. As a matter of fact I am writing this review before the third order has arrived. Faith in Intus Healthcare 😁from the Netherlands. Keep Up The Good work!”

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Posted 4 years ago

Intus Healthcare is rated 4.8 based on 1,787 reviews