Been a customer for several months now. I've already got experience buying precious metals directly at brick/mortar stores and online from precious metals brokers. Investor Crate is at the top of my experiences. The crates (I do the $200 gold) do NOT disappoint! I'll also compare what I received versus what I would have paid had I ordered from other dealers. VERY happy. And they do give out goodies to random members on occasion just to 'spread the wealth'. They're responsive as heck too.....Their FB page is the best way to interact with them. Great company and a lively site. I highly recommend. GREAT way to build up your 'savings' with dollar-cost-averaging investing in precious metals. Happy Stacking!