I’ve used IBD services over the past 5 years and have seen a noticeable decline in customer service, only because they don’t have enough staff. New mgmnt. seems to be focused on the bottom line more than the products they offer. Swing Trader has delayed BUY alerts so late that the break outs are missed & it’s not worth it. The weekly paper now gets delivered 6 days late & IBD doesn’t really care. I’ve had traces done by the postal service for other business & had the problem solved. MarketSmith is the best IBD product.
4 years ago
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