Anonymous
Check your credit card transactions often, cause IBD tends to charge you whenever they want. When I first subscribed they charged me twice within a few days. When I canceled the subscription they charged me again, 7 days before my initial subscription ended. When I called to ask why they said they charge in advance to make sure that there are sufficient funds on your account and that domestic customers have to call some number if they want their membership canceled instead of clicking on “cancel my membership” in your Online IBD account. I canceled it using MY IBD page since the senior product manager Arnie sent an email where he wrote that I can manage my subscription online, or by email, or by calling them. My IBD page still shows that I have no active subscriptions, which I don’t understand, since they charged me for a monthly membership a few days ago. My online billing history on the same account page never showed the duplicate charge or the amount they charged after I canceled my subscription. So what your IBD online account shows has nothing to do with what your bank account shows. Also, read their Terms of use, they have some pretty interesting terms there. And be aware that each product/service they offer can have a separate Terms of use, different than the general version. I liked their website, and different products, and I just can’t understand why they need to scam people to make money.
2 years ago
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