James Shaughnessy
I booked a collection and drop off service to send golf clubs for a next day delivery. DPD was the courier. The golf clubs were collected, and then disappeared. €500+ worth of golf clubs, lost. Finding it very hard to believe how an item that large could be lost. Stolen is a more believable story. I wasn't pleased that they were lost, but when I was told all I was entitled to would be the €50 cover that comes with the service I booked, I couldn't believe how much I was being screwed over. A courier company loses my €500 golf clubs, then says sorry here's 50 euro. Horrendous. Talk about customer service. Talk about taking care of items. Talk about being responsible for your own mistakes. Useless. Avoid Irish parcels and DPD at all costs.
11 months ago
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Irish Parcels has a 4.51 average rating from 1,980 reviews

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