Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,748 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

Visit Website

Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a find this site was so slick easy to follow and long overdue to have a service like this in Ireland was looking to ship a package to Slovenia and used Irish parcels very successfully…highly recommended”

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Posted 5 months ago

“excellent service and a simple web site”

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Posted 1 day ago

“Excellent fast delivery, NOT the cheapest option but good delivery time.”

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Posted 1 week ago

“I shipped a brand new Philips coffee machine worth €500, including insurance. Unfortunately, UPS lost my package — which can happen. At first, I wasn’t too worried since I had taken out insurance. Their communication was decent (which is why I still gave 2 stars), but it took them 2–3 weeks before they officially confirmed the package was lost. The real problem came with the insurance. I was told I had to file a claim within 6 days of their first email stating the package might be lost. They did mention this in that email, but I overlooked it — my mistake. Still, I find this rule unreasonable. What’s the point of insurance if you only have 2 days to act, long before the loss is even confirmed? In my case, UPS continued investigating for weeks, yet the deadline for my claim had already expired. That simply doesn’t feel fair. For anyone shipping high-value products, I CANNOT recommend this company under these conditions.”

Helpful Report

Posted 1 week ago

Hi Frank, thank you for taking the time to leave your review and for choosing Irish Parcels. We can see that your shipment was collected on the 23rd of May with an estimated delivery date of the 29th of May. While the collection went ahead as expected, unfortunately the tracking stopped after this point. You first contacted our team on the 4th of June, at which time we explained the claims process, including the requirement to submit a claims form within 14 days of collection (in this case, by the 6th of June). While we continued searches for your item after this date, we did not receive a completed form during that period, despite sending it to you. Submitting this form is essential, as it allows us to escalate and properly investigate situations like this on your behalf. Even if the form had reached us shortly after the deadline, we would have done our best to move forward with a claim. However, as of today (25th August), we still have not received a completed form from you, which means we were unable to progress further. We are truly sorry for the disappointment and inconvenience caused. If you would still like assistance, please don’t hesitate to reach out to our customer service team via email, phone, or live chat, and we’ll be more than happy to help in any way we can.

Posted 1 week ago

“Excellent choice and service I sent a parcel from Ireland to Spain door to door and it arrived in 5 days in perfect condition. No issues. A little bit more information regarding the collection time would be excellent”

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Posted 1 week ago

“Best service quick and so reliable”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“This is a well organised service. Everything is brought together in one page. The procedure and delivery of my parcel from Ireland to UK was flawless.”

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Posted 2 weeks ago

“excellent service ..had my doubts as first time using service but was easy and reliable”

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Posted 2 weeks ago

“Used Irish Parcels again and as usual everything made simple to book. Never an issue with this company. Very professional. I have no hesitation in using Irish Parcels again.”

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Posted 3 weeks ago

“Not let me and my small business down yet. Packages always get collected and all paperwork, notifications etc. are received in timely manner. I have contacted their customer service twice now for small enquiries and they are extremely responsive and helpful. Good pricing too compared to going direct to the various couriers, so can’t say enough good things really. Oh and the newly updated website is slick and shows me they are constantly improving things.”

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Posted 3 weeks ago

“Great service. Way better than ecoparcel.”

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Posted 3 weeks ago

“Amazing service. So quick and professional”

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Posted 3 weeks ago

“I am very pleased with Irish Parcels service. The process was smooth. The package was delivered on time. I received regular updates about the whereabouts of the package. Definitely using them again next time.”

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Posted 3 weeks ago

“Quick and easy to use for delivery in Ireland or Abroad”

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Posted 3 weeks ago

“Great and fast service , good price I would highly recommend”

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Posted 4 weeks ago

“Excellent service. Collection from my studio on Tuesday delivered to client in Trieste the following day. Thank you !”

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Posted 4 weeks ago

“Punctual and professional get the job done.”

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Posted 1 month ago

“Fantastic service and so straightforward. The choice of couriers and prices was excellent. Our package was collected promptly and delivered on the day we were told it would be.”

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Posted 1 month ago

“I have been using Irish Parcels for quite some time now, and I find them fantastic. The rates are reasonable and I dont have to go to a million different companies to get sorted. I give them a 10/10.”

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Posted 1 month ago

“Excellent service, received my package as promised”

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Posted 1 month ago

Irish Parcels is rated 4.6 based on 2,748 reviews