Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,718 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a find this site was so slick easy to follow and long overdue to have a service like this in Ireland was looking to ship a package to Slovenia and used Irish parcels very successfully…highly recommended”

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Posted 3 months ago

“Parcel delivered to Tennessee in less than 48 hours. Very reasonable price . Very satisfied with service”

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Posted 6 hours ago

“I am very pleased. An Post quoted the same shipment at €127, and Irishparcels.ie arranged everything for €60. The shipment arrived quickly to the US. It was my first time with them but certainly not the last.”

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Posted 2 days ago

“Convenient”

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Posted 3 days ago

“Used IP 3 times had to chase dpd collection every time pay to be collected next day always waiting approx 2-3 days after many emails to be collected has a huge impact on my business will be looking for alternate way ..one word not fit for purpose if I ran my business that way it would fold!!”

Helpful Report

Posted 3 days ago

Hi Gary, thank you for your review. We can see you booked a collection for the 11th of July with DPD. Unfortunately, the collection was not completed. The first contact we received regarding this was your email on the 15th of July at 7AM, and the collection was rebooked for that same day. Although the DPD depot initially confirmed the booking, they later rejected it as the driver had already passed your area. A further rebooking was made for today, the 16th, and the collection has now taken place at 8:40AM Collections that fail are not automatically rebooked, but we do have a dedicated customer service team available by phone and email who would have been happy to assist with this sooner had we been contacted. The issue appears to be specific to DPD and their drivers reaching your area earlier in the morning. We can see you have used Irish Parcels to book shipments with UPS in the past without any reported issues. Irish Parcels provides a range of courier options and if you are having an issue with one specific courier this would have still happened if you went direct to them and paid a higher price. If you need anything else, please let us know. Our customer service team is available via email, phone and live chat.

Posted 3 days ago

“Can only sing the praises of this service. Simple and direct to use . Saves much hard work and hassel”

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Posted 3 days ago

“I must say that I got excellent service from Irish Parcels.ie My parcels were collected by a helpful gentleman in Dublin and delivered in 5 days to me in Spain in perfect condition. I look forward to using this company going forward and am very happy to recommend.”

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Posted 1 week ago

“The BEST shipping experience! Their customer service and support team was outstanding. They responded immediately to every question and issue I had, including over the weekend. Do not hesitate to use Irish Parcels for your every shipping need.”

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Posted 1 week ago

“Collection was very easy and the package was delivered on time.”

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Posted 1 week ago

“Booked with DPD - never again. Didnt collect on time - a day late and no update”

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Posted 1 week ago

Hi Kelly Lyons, thank you for your review and for using Irish Parcels. We can see that your order going to Northern Ireland was booked to be collected on the 8th of June and the estimated delivery time frame was the 9th - 10th of July. It is rare for collections to fail as long as the item is at the collection address labelled and ready to be handed over to the driver when they arrive. DPD did attempt collection of this on the 8th at 13:32 but advised that there was no contact available at that time. They reattempted the next day and this was collected around the same time. This was delivered on the 10th which was still within the original delivery estimate. We are very disappointed with your one star review as these are normally reserved for situations where everything has went wrong which did not happen here. The driver did attempt on the original date and then attempted again the next day. This was still delivered safely and on time.

Posted 1 week ago

“Great service, great price and quick delivery, thanl you”

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Posted 1 week ago

“Two days after the delivery date I still didnt receive my parcel or any report about the situation of my parcel. Customer service contacted me then staying that it wasn't my name on the collection ticket so the courier didn't collect my parcel. All the information should be linked to my order, and I should have been contacted if there was any issue. Great response from Customer service though once I wrote a feedback for a poor service.”

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Posted 1 week ago

Hi Laura, We can see that you booked a collection for 4th July from a hotel, but no contact name (such as your own) was provided. This meant the courier had no name to reference when requesting the item, which likely resulted in the reception being unable to release it. Had your name been included in the collection details, the driver would have asked for it specifically and the item would have been handed over. We note that you did not contact our customer service team about this issue, and we are disappointed that your first communication was via a negative review. Given the circumstances, we feel this is unfair, as the failed collection appears to have been caused by missing information in the booking. Our team will be in touch shortly via email to assist in rebooking the collection and ensuring your name is included. If you have any further questions, please do not hesitate to contact us by email, phone, or live chat.

Posted 1 week ago

“Fabulous service. Easy to book, v reasonable rates and excellent collection and delivery service. Will definitely use again.”

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Posted 1 week ago

“Very competitive pricing, parcels arrived intact and on time”

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Posted 1 week ago

“This is my 2nd time to use Irish Parcels, the service hasn't changed still an excellent service The website is very easy to navigate”

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Posted 2 weeks ago

“Hello. My parcel was to be collected on Thursday 26th June but instead was collected on Tuesday 1st July, so not ideal.”

Irish Parcels 1 star review on 3rd July 2025

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Posted 2 weeks ago

Hi there, thank you for your review and for using Irish Parcels. Your shipment was booked to be collected on the 26th and the tracking shows this was collected on that date. This shipment was going to Germany and was delivered safely and signed for the next working day on the 27th of June. There are no notes or emails from you regarding any issues and we are genuinely confused by your review. Was this meant for a different company as from what we can see, everything was performed correctly for your Irish Parcels order and there were no issues. If you had another order with a different company, we would not be connected to them and would kindly ask if you could update your review. If you need anything else, please let us know. Our customer service team is available via email, phone and live chat.

Posted 2 weeks ago

“Amazing service and support I would highly recommend Irish parcels”

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Posted 2 weeks ago

“The team have been very responsive with queries and tracking to ensure our parcel got to its destination.”

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Posted 2 weeks ago

Hi Karen, thank you for your review. We are sorry to hear of any issues you may have had with your father. We can see this was booked to be collected on Tuesday the 24th with the expected delivery estimate of the 26th - 27th of June. This was delivered one working day later than the estimate due to the delay in customs. We do apologise about this as this was a technical problem which is very rare and has since been resolved. A full refund of the transit costs has been applied in this instance.If you need anything else, please let us know. Our customer service team is available via email, phone and live chat.

Posted 2 weeks ago

“Excellent underrated service. Timing ang tracking second to none, highly recommend, I will use it again no problem”

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Posted 3 weeks ago

“Excellent service!! My items were collected in time and delivered on the date I requested. I’ll be using the service again in the future”

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Posted 3 weeks ago

“Couldn't recommend this service enough. Everything was extremely fast and efficient from set up as a new customer right through to delivery at a great price. We will definitely be using Irish Parcels more frequently where required. Highly recommend!”

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Posted 3 weeks ago

Irish Parcels is rated 4.6 based on 2,718 reviews