Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.57

4.6 Rating 2,884 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,884 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a find this site was so slick easy to follow and long overdue to have a service like this in Ireland was looking to ship a package to Slovenia and used Irish parcels very successfully…highly recommended”

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Posted 10 months ago

“Excellent customer service especially from Michelle and Mark.”

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Posted 2 days ago

“Brilliant service.”

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Posted 2 days ago

“I would highly recommend Irish parcels. My brother recently left Ireland for the UK but left a small suitcase behind by accident, I got onto iriah parcels online, filled out the forms, customs etc, paid. Bag was picked up on a Tuesday and delivered to the door in the UK on the Thursday for a very small price via UPS. Fantastic service will be using again. 👍”

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Posted 4 days ago

“I’ve only used this company once, but so far I have no complaints. They were the cheapest option available, kept me informed about the location of my parcel, and it arrived two days earlier than expected, which was great. Highly recommend.”

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Posted 5 days ago

“This is my 2nd time to use them i have to say parcel pick up to delivery excellent service would highly recommend i tried other couriers and the hassle this was hassle free.”

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Posted 1 week ago

“Fantastic experience, the web is clear and easy to use, great door-to-door service, attentive customer care, excellent tracking updates, and on time delivery. I will ship with them again, hightly recommended!”

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Posted 1 week ago

“Very friendly company and great service, thank you”

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Posted 1 week ago

“Brilliant service, fast and secure. Very good pricing too. I would highly recomment.”

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Posted 1 week ago

“Easy to use website. Reliable service.”

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Posted 1 week ago

“I booked and fully paid (€500) for a pickup service with Irish Parcels, operating in partnership with UPS, scheduled for 30 January 2026 between 9:00 a.m. and 6:00 p.m. At approximately 5:30 p.m. on the scheduled day, I contacted Irish Parcels to inquire about the status of the pickup, as no driver had arrived. I was informed by a Senior Team Leader that he would contact UPS. Shortly afterward, he confirmed that the driver would not attend because his shift had already ended. This is unacceptable and unprofessional. I had arranged my schedule to be present for the agreed time window and was not informed in advance of any issue or cancellation. I was told the pickup could be rescheduled and was asked whether someone else could assist the driver on another day, despite the service being fully paid for and confirmed. Furthermore, during the second call, the Senior Team Leader was rude and showed no understanding of the inconvenience caused. At a minimum, I should have been proactively notified by email or phone that the pickup would not take place. Clients should not be required to call to discover that a confirmed service has failed. While operational issues can occur, clear and timely communication is essential. This matter demonstrates a lack of professionalism and respect toward customers.”

Helpful Report

Posted 1 week ago

Hi Eftychios, thank you for your review. We're very sorry to hear that your collection was not successful on Friday the 30th. It is very rare for collections to fail however you were not at any point told that the driver had finished their shift. We are disappointed by this misleading comment as you were advised that your chosen courier, UPS, had recorded that the collection had been unsuccesful. Irish Parcels is a courier comparison site and whilst we do aim to assist as much as possible and provide the best prices we can, we cannot individually monitor your collection. Even booking directly with couriers does not allow for this. Drivers will always want to collect on the first attempt possible to avoid further collection attempts. Our team are always on hand to assist with whatever you may need. If you need anything else, please let us know. Our customer service team is available via email, phone and live chat.

Posted 1 week ago

“I don't send many parcels, so I had no idea who to use. I searched Google and found a company that ultimately made a hash of my order. I then searched again and found Irish parcels who came to my rescue. For less than half the price and using DPD & UPS, they collected and returned parcels to their correct locations within 3 days of the order. I would recommend Irish Parcels 100% and will most certainly use them again if the need arises.”

Helpful Report

Posted 2 weeks ago

“Booked to have a parcel collected on Thursday 22nd. Thursday passed, Friday passed and parcel still not collected. Told there was “an issue” and it would be collected on Monday. Doesn’t wash with my boss as urgent documents missed a deadline. Very poor.”

Helpful Report

Posted 2 weeks ago

Hi Brian, thank you for your review. We can see your collection was attempted by your chosen courier DPD at 10:17AM on the 22nd with the driver noting they could not locate the specific property and that they tried calling and no-one answered. This was likely due to a mistake with your eircode as this was submitted to us incomplete and missing a digit. Our team corrected the eircode for you and rebooked the collecton for today. This was collected succesfully at 11AM this morning. We are disappointed with such a negative review given that the courier did try to make contact to clarify the address and eircode issue as this was through no fault of Irish Parcels or DPD. We would kindly ask if you could update this.

Posted 2 weeks ago

“Brilliant service Parcel 📦 pickup Monday 2pm Delivered Sydney Australia Thursday am. Exceptional!!!! 👏👏👏”

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Posted 2 weeks ago

“Picked up and delivered on time.”

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Posted 2 weeks ago

“I couldn’t fault the service. The parcel was collected and delivered on time. I would recommend this service, highly.”

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Posted 2 weeks ago

“Excellent service, very quick and reliable.”

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Posted 3 weeks ago

“I ordered on line .Printed labels and prepared parcel .Collected as indicated and delivered 5 days later to Denmark. Great service and reasonable price”

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Posted 3 weeks ago

“Quick and safe”

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Posted 3 weeks ago

“I have sent 2 parcels via UPS, brokered by Irish Parcels, recently. The procedure is straightforward and additional options, such as insurance, are clear. Once UPS are engage, everything proceeded smoothly. Notifications throughout the shipping were timely and pretty frequent. I did not have cause to actually use the insurance, so that remains an unknown quantity.”

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Posted 3 weeks ago

“To whom it concerns, I recently used Irish parcels to collect and deliver 7 parcels from us. This was to be next day pick up and two day later delivery, all within southern Ireland. I regret to say that 6 days later the parcels have still not been collected. This saddens me and I do not like to have to say this. I awaited this evening an extra hour as I was told at 5.04pm that they would be collected in a few minutes.At 6.30 pm they still had not collected them. I just think that this is very poor service.”

Helpful Report

Posted 3 weeks ago

Hi there, thank you for your review and for using Irish Parcels. We're sorry to hear of any issues with your collection with your chosen courier DPD. Irish Parcels is a courier comparison site and we do have a dedicated customer service team on hand to assist with any issues you may have and we can see you were in touch with our team who were actively assisting. This was booked for collection on the 9th of January and was attempted just after 5PM which is still within the collection window. The collection address closed shortly before this. Our team rebooked this for a new collection on the 14th as requested and our team did monitor and chase this as much as possible for you but it appears we have been let down by the courier in this instance. The depot responsible for your collection did email us with confirmation shortly before 5PM that the driver should collect your items shortly, we can provide this to you if needed to show that Irish Parcels did not provide you with incorrect information. This has been rebooked for a new collection today on the 15th and our team will again monitor and chase this for you. If you need anything else, please let us know. Our customer service team is available via email, phone and live chat.

Posted 3 weeks ago

Irish Parcels is rated 4.6 based on 2,884 reviews