Irish Parcels Reviews - Read 1,713 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.85 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 2nd February 2017

Marco Bax

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Site is good. Only ones sending to England. The customs forms and declaration form is confusing. Not the sites fault but there is a chat button for customs to help u if there’s any issues. Who’s is handy.”

Posted 3 days ago

“A little slow on collection and a mishap with one parcel going to the wrong address, other ok”

Posted 1 week ago

“Easy to use, professional”

Posted 1 week ago

“I was really pleased with the service. John, the courier from DPD, rang in the morning to let me know the time he’d be collecting my parcel in the afternoon. I had a problem producing some of the documents when he called and he was VERY patient. I was impressed that it was easy to contact Irish Parcels by phone and was very helpfully guided through my problem. Maybe there could be more information given online to ‘novices’ of your service? I didn’t initially grasp that each item in the parcel had to be ‘priced’ individually on the export document to Australia (hence my paperwork was wrong when the courier arrived). I would definitely recommend your service even though the cost was quite high.”

Posted 2 weeks ago

“Good service and going value for money.”

Posted 1 month ago

“Good service efficiently delivered”

Posted 1 month ago

“We had an issue with the shipment but the customer service advisor was helpful and resolved the issue.”

Posted 1 month ago

“Good service and easy to use. The only issue I would have is that there is no indication of the time any parcel would be picked up which makes it very difficult to plan a day's work”

Posted 2 months ago

“Clear website. Good phone support with objective advice Excellent, efficient service. Parcel collected on time amd delivered ahead of schedule. Tracker worked well.”

Posted 3 months ago

“Great service so far - would be great to be able to get more details on collection & delivery times as an option rather than "between 9am & 6pm".”

Posted 4 months ago

“Service was excellent but surprised that when the delivery label was forwarded there was no reference to Killarney with the nearest location being Headford. I had to change it. Surely Irish Parcels has heard of Killarney or is Headford your Kerry depot?”

Posted 4 months ago

“Easy to book delivery. Cost is okay. However DPD mixed up 6 packages that were collected on the same day. Still having issue with two parcels. Rest were delivered within 2 day window”

Posted 5 months ago

“Very happy with the service. Reliable and fast.”

Posted 5 months ago

“This service was easy to use and DPD the courier collected on time and delivered the next day. There was only one problem and that was that important nuts and bolts which were attached to the main part of my item (a tow bar) got separated from the the main piece and was delivered the next day. This was slightly worrying”

Posted 8 months ago

“I found this to be a very efficent service. The online booking was easy, the couier collected on time and the articles were delivered within a reasonable timespan. The only caveat relates to the customs page to which I was referred--the reason why I awarded only 4 stars. These were very generalised pages and I was unable to find what I wanted on them--luckily this did not affect delivery.”

Posted 8 months ago

“I booked the collection quickly and easily online and got a €5 discount too. The courier did not collect on the designated day but the customer service was outstanding when I sent an email and my package was picked up the following day. Overall a good service at a very competitive price.”

Posted 8 months ago

“Excellent service and feedback.”

Posted 8 months ago

“As a none too frequent user, after some initial issues I found the help line and support received excellent in enabling me to get the tasks done. I might suggest that some additional upfront guidance is given regarding multiple deliveries from to one location to varying destinations as this is where I had initial issues.4.5/5.0 for me”

Posted 9 months ago

“I send a parcel which was collected 2 days late bacause of the on going situation and understandable. I spoke to Samantha. She's very helpful .She contacted the DPD and made sure that my parcel would be collected as soon as possible. I got my parcel next day after collection. The price was very reasonable as comapre to an post and other delivery services. Would recommend 100%”

Posted 9 months ago

“Pick up and delivery wentv moothly - I just wish labels were available to print immediately like when booking direct with DPD”

Posted 9 months ago

Irish Parcels is rated 4.50 based on 1,713 reviews