Customer service excellent and the driver was pleasant. My first parcel so it wasn't perhaps helpful that the driver couldn't check the paperwork I had downloaded to make sure it was all in order; it was! He also didn't realise that he had to sign at collection so my parcel was collected by someone I didn't know and I then had no record of him actually collecting it! There was also some discrepancy not of my doing so the parcel wasn't collected when it should have been and then we hit Paddy's weekend. However, I would use your service again as the support team were exemplary.