The quote was quick, gave me a range of couriers/prices. Paid for the courier by card. The payment system was clear that if I paid by PayPal there would be an extra charge. Tracking number handy. Was able to see that the parcel was on the list for the courier to collect that day. Parcel collected. Friendly courier. Parcel received 23 hours later. If there is anything that could be improved, it would be to give a time slot to the customer (even if it is 9am to 12 noon or 1pm - 5pm). Would be helpful. Overall very good. And very handy. Thank you. Will use again.