We booked in a collection for Friday 19th, TNT was the selected courier. The courier never showed, we had a call very late Fri to ask if we would like to reschedule, we explained the driver never arrived in the first instance. The girl on the phone called the driver but he had left the area, there was no attempt to phone the store or press the buzzer. As this was a priority package we rebooked in Monday 22nd as an express service, again it was with TNT on this occasion TNT were having technical difficulties. We were once again let down by this service. We cancelled both collections & requested a refund, we got an email to say we were being refunded, then today we got a call from a TNT courier that he was looking for us to do a collection. There is obviously a large communication here. We ended up having to use AN POST. We will not be using this service again. Very poor