Firstly the parcel got delayed on route. Was supposed to arrive on a Friday, but went for days without showing any movement and then finally arrived on the following Wednesday.
When it did arrive, the contents were completely wrecked and unusable.
Posted 2 years ago
Thank you for taking the time to provide feedback on your experience with Irish Parcels. We are very sorry for any issues you experienced with our service. Although Irish Parcels is not a time-guaranteed service, only estimated, 98% of all of our deliveries do arrive on the expected date and any delays are rare. We are also very sorry to hear that your shipment arrived in this condition. Damage is extremely rare on any of our services, and we have compensation in place for any damaged caused to the contents of your shipment. Compensation is paid as per our T+Cs. Please contact us directly via email at info@irishparcels.ie and a member of our support team can help you with this process. Again, we sincerely apologise for any inconvenience caused.
Posted 2 years ago
Irish Parcels is rated 4.45 based on 1,418 reviews

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