The parcel was delivered in good order. I would like to have given a very good on this review, but my experience with the collection carrier was poor. They kept me waiting in all day, never contacted to say they were not coming, and the driver was highly abusive to me on the telephone, when I got upset. I flagged this to your office but had to make several calls myself to find out what was happening. When the parcel was collected it was delivered well, I would use the service again,but do not think I would go with GLS who were the cheapest carrier again.