This year we are extremely happy with the collection & very prompt delivery of both parcels - one to Kincardine, Scotland & the other to Manchester, England. The Scottish parcel was delivered in just over the 48 hours & the Manchester one in a few hours more. Had bad experience with Scottish parcel last year when recipient didn't get her Xmas Cake & pudding until well into January, despite being sent in plenty of time. Wasn't delivered to the recipient's home & no notification of same through her door. Took days to establish that it had been abandoned at a PO miles away from recipient's home - not even her local PO & when that established, the PO wouldn't even look for same as she had no slip/paperwork to show. Add to that the fact that she s a disabled person who walks with 2 crutches. To say the least, we were all very disappointed then. Happier this year all round.