I have used Irish parcels before and found them just fantastic. This time I’m afraid I was so disappointed... maybe not with Irish parcels but with the courier. I book on a Thursday and was told collection would be made on Friday. We stayed in all day to be sure we were here when driver arrived. At about 3.30 I received a call from courier company saying the “driver couldn’t contact me” and was now “out of the area” but assured me it would be collected on Monday. On Monday another call to say the “driver couldn’t locate the house” even though I had supplied a post code. After a very fractious call on my part I contacted Irish parcels. Got a call back telling me that the “driver could t reach me by phone” on both days. That was absolutely not true. I had the phone with me all the time. Eventually on Tuesday the driver phoned me ( no problem this time!) and parcel was collected. If I had been told on Thursday that the parcel would be collected on Tuesday that would have been fine. Anyway that was my experience this time. I did find them just so efficient on previous occasions.