Austin Hanna
Wouldn’t trust them to deliver pizza! Booked and paid for the collection of a parcel from the UK.(80x80x40) The next morning I had to ring their office to get the labels sent. At the end of that day when the parcel should have been picked up, i get an email saying their system shouldn’t have allowed me to book the parcel as it was too big for the courier to collect. Instead of trying to get an alternative courier to Honour their contract they simply cancelled it, leaving me without a courier I’d already paid for. Be aware, under their terms and conditions they can cancel a contract at any time. They are not a courier company, they are a booking agent and an absolute joke of a company. They have no idea what customer service is. When I complained to their representative he told me their system had taken bookings it shouldn’t have several times that weekend. As if that made it alright. From their website I quote “there are no set size or weight limits”. Do yourself a favor, if you value your parcel go directly to the courier companies. Will never use again
10 months ago
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Irish Parcels has a 4.49 average rating from 1,768 reviews
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