Austin Hanna
Wouldn’t trust them to deliver pizza!
Booked and paid for the collection of a parcel from the UK.(80x80x40)
The next morning I had to ring their office to get the labels sent.
At the end of that day when the parcel should have been picked up, i get an email saying their system shouldn’t have allowed me to book the parcel as it was too big for the courier to collect. Instead of trying to get an alternative courier to Honour their contract they simply cancelled it, leaving me without a courier I’d already paid for. Be aware, under their terms and conditions they can cancel a contract at any time. They are not a courier company, they are a booking agent and an absolute joke of a company. They have no idea what customer service is. When I complained to their representative he told me their system had taken bookings it shouldn’t have several times that weekend. As if that made it alright. From their website I quote “there are no set size or weight limits”. Do yourself a favor, if you value your parcel go directly to the courier companies.
Will never use again
Posted 1 month ago
Hello Austin, we are an online parcel shipping website and do not offer pizza delivery, I am not sure why you would mention this. You have left a number of 1-star reviews online about Irish Parcels, but you have never actually used our service. I have sent you a Trust Pilot message (as cannot send one on Google) in order to get your details so I can look into this for you. I am very sorry if your item was too large for the courier to take. We deal in parcel shipping and it seems your item is very large and not suitable to send as a parcel.
Posted 1 month ago
Irish Parcels is rated 4.45 based on 1,417 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial