All i can say is there customer service skill are shocking. Reported didn’t receive our parcel and they pretty much call you a liar. Parcel was supposedly left in plain sight at the foot of the front door in view to a very busy street used by cars and pedestrians to the shops and park area some time before allocated delivery time. No attempt was made to conceal the parcel in a safe location yet somehow its my fault that i never had chance to get my hands on the order that i have paid for and now out of pocket for. The items were supposed to be gifts so as a result of negligence on the delivery side its impacted 3 people and all you get from this company is “well the item shows its delivered” Is there proof of me receiving this? No there is not. But in there eyes as the parcel had its picture taken at the foot of a closed front door thats deemed as delivered. Can they prove that the parcel remained in that location after the photo was taken and the driver did actually leave it there? No they cannot yet they are quick to make there assumptions. First time i have ordered and will certainly be the last. You should be ashamed of yourself, if this is the ethos of a family run business then you should be disgusted with yourselves (ie the owners of boohoo, pretty little things, nasty girl ect)