the holiday was excellent and your service was very good. I would add that where you were relying on the local agent (Young Esates) matters were not quite as well managed. In particular, (i) the local agent failed to properly organise the nanny we had specifically asked for. In fact, we were expecting two full- time professional nannies. In reality, no one arrived on day 1 and on day 2 and for the rest of the week we had an unqualified but lovely girl to help. She needed quite a lot of help from the house staff to cope. In the end it didn't interfere with the enjoyment of our holiday but it could have been a bit of a disaster. (ii) Secondly, with regard to the invoices issued by Young Estates - I consider that the local agent's communication regarding these was not satisfactory. We were presented with substantial bills on the final day without any detailed breakdown or warning. In the end, I insisted that the agent visit the house (which she did in the hour before we left for the airport) to answer my queries and agree certain adjustments. But overall there should have been much better, more frequent and more comprehensive communication from Young Estates. Perhapa their agent was inexperienced and we still had a lovely holiday. The actual staff in the house were excellent. I am not holding Islcommunivcation. T0 and agree with them with me but i think it woudl have been