Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.73

4.7 Rating 963 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 963 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 11th May 2025

Eve

Jodi

Susan

570

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !”

Helpful Report

Posted 3 years ago

Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.

Posted 3 years ago

“Our family has used Isle Blue for separate villa bookings in St. Martin and in Turks & Caicos. In both instances, the team were responsive, easy to deal with and polite. I could not think of a better team to deal with - we have had nothing but positive experiences”

Helpful Report

Posted 4 days ago

Dear Thomas, We're so grateful for your kind words and loyalty! It's been our pleasure to arrange your villa stays across the Caribbean, and we're thrilled our team's professionalism and responsiveness have made each experience special for your family. We can't wait to welcome you back to any of our destinations. Warm regards, The Isle Blue Team

Posted 4 days ago

“A very professional company who at ever contact responded quicky with all the infronation needed.”

Helpful Report

Posted 5 days ago

Dear Kevin, We truly appreciate your positive feedback! It's wonderful to know our team provided the prompt, professional service you deserved. Your satisfaction means everything to us, and we can't wait to welcome you back. Warm regards, The Isle Blue Team

Posted 4 days ago

“Great customer service! Rhonda was very helpful and extremely responsive! Thank you !”

Helpful Report

Posted 1 week ago

Dear Ashley, Thank you so much for your lovely review! We’re delighted Rhonda provided such great service, and we’ll be sure to share your kind words with her. Warm regards, The Isle Blue Team

Posted 1 week ago

“I've been renting villas in the Caribbean for 20 years and Aqua Rock was my first rental with Isle Blue; it most certainly won't be my last! I am impressed with everything: the caliber of properties, website design and photography, clarity of details, and responsive communication throughout. Being met at the airport and driven "home" was a wonderful plus, alleviating the need to navigate a new environment after the stress of travel.”

Helpful Report

Posted 2 weeks ago

Dear Eve, Thank you for your heartfelt review! We’re honored that you chose Isle Blue for your first rental with us and absolutely delighted that Aqua Rock exceeded your expectations. Your kind words about our properties, service, and attention to detail mean the world to us. We can’t wait to welcome you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“We were pleased with our booking experience, and the coordination of all elements of the trip.”

Helpful Report

Posted 2 weeks ago

Dear Jeffrey, Thank you for your kind words! We're delighted you had a smooth booking experience and enjoyed our coordination services. We look forward to welcoming you again. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Superb experience from start to finish. Our visit to San Martin was amazing & it started by the services of Isle Bleu: car, concierge, housekeeping & food stocking. Our villa on the hill was bright, airy and perfectly stocked for every whim & maintained beautifully. Id go back in a heartbeat!!”

Helpful Report

Posted 3 weeks ago

Dear Jodi, Thank you for your wonderful feedback! We are thrilled your St Martin experience was superb and that our services contributed to your perfect getaway. It would be an honor to welcome you back anytime. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Our villa was paradise. Isle Blue took very good care of us during our stay.”

Helpful Report

Posted 3 weeks ago

Dear Sherron, Thank you for your wonderful review! We are thrilled you enjoyed your stay in paradise and that our team could take great care of you. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“We were very happy with your services. We are thinking about booking with you again.”

Helpful Report

Posted 3 weeks ago

Dear Susan, Thank you for your kind review! We are delighted to hear you enjoyed your experience and would love to welcome you back. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Responsive and reliable!”

Helpful Report

Posted 3 weeks ago

Dear Philip, Thank you for your kind words. We’re delighted to have provided you with responsive and reliable service, and we look forward to welcoming you back for another exceptional experience. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“No issues with the service provided by Isle Blue. The unit was as expected. The concieage credit was a nice added touch.”

Helpful Report

Posted 3 weeks ago

Dear John, Thank you for your kind feedback. We’re pleased to hear your experience with Isle Blue met your expectations and that you enjoyed the concierge credit. It was our pleasure to host you, and we hope to welcome you back for another seamless stay. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Our experience was wonderful staying at Happy Bay Villa in April. Isle Blue email Responses were prompt, house was clean and concierge service great! Loved the daily maid service, free transfer to and from airport and the car rental company delivered our vehicle to the house and picked it up upon leaving so no confusion at airport! House views are spectacular! We also chartered a boat which was all handled thru Isle Blue, which was very nice. Captain Frank was awesome!!! I would definitely rent this house thru them again. The only down was the size of washer and dryer and dryer takes a long time to dry clothes but it wouldn’t stop me from coming back!!”

Helpful Report

Posted 3 weeks ago

Dear Susan, We are delighted to hear your stay at Happy Bay Villa was so wonderful. It brings us joy knowing our team provided prompt service and that you appreciated the concierge assistance, daily maid service, and seamless transportation arrangements. We're especially pleased you enjoyed the spectacular views and your boating experience with Captain Frank. Your feedback regarding the washer and dryer is noted, and we truly appreciate your understanding. We would be honored to welcome you back for another exceptional stay. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“We loved your beautiful villa, amazing view and fantastic staff. We Be Tripping!!! 🇱🇨”

Helpful Report

Posted 3 weeks ago

Dear Shelly, We're absolutely thrilled you enjoyed your stay at our villa, from the breathtaking views to the exceptional service. Your enthusiasm is contagious, and we're honored to have been part of your Saint Lucian adventure! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Our family had a wonderful two week vacation at the Solaris Beach House. The house and amenities were very comfortable and it has a beautiful location on the beach . The staff couldn't do more to make our stay most comfortable and they made us feel very welcome.”

Helpful Report

Posted 3 weeks ago

Dear Douglas, We are delighted to hear your family enjoyed such a wonderful stay at Solaris Beach House. Its stunning beachfront location and exceptional staff truly make it special, and we're so pleased they helped create such a memorable experience for you. Thank you for choosing Isle Blue, and we hope to welcome you back for another unforgettable escape. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“I found Isle Blue through an internet search as I was frustrated with the hotel we wanted to go to not giving me the advertised discount. I have to say that I was nervous at first that they were legit, they are! and not only got me the discount I had hoped for but improved on it. The communication was always good and they looked after all the negociating for me and got a great price for the holiday. We also had a great time!”

Helpful Report

Posted 3 weeks ago

Dear Amanda, We are so pleased you discovered Isle Blue and trusted us with your holiday plans. It was our pleasure to secure the best possible experience for you, and we’re delighted you had a wonderful time. Thank you for your kind words. We look forward to welcoming you again. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Our family totally enjoyed our Isle Blue vacation. House was beautiful! Our chef Antonia was awesome and our Butler Carmen was excellent!”

Helpful Report

Posted 3 weeks ago

Dear Pamela, Thank you so much for your wonderful review. We are absolutely delighted to hear that your family enjoyed your Isle Blue vacation and that you found the house beautiful. It brings us great joy to know that Chef Antonia and Butler Carmen made your stay so memorable with their excellent service. We truly appreciate you taking the time to share your experience, and we hope to welcome you back for another luxurious getaway in the future. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Our stay at the house was incredible and surpassed our expectations. In addition to the house, pool and beach, the staff- Mehdi, Quincy and Cynthia- were all wonderful and meaningfully enhanced our vacation. In particular, Mehdi was extraordinarily helpful whenever called upon, at one point meeting us at the doctor’s office when one of our grandchildren became ill! Last but not least, Mary Patti was really helpful and responsive as we raised numerous questions in the weeks leading up to the vacation. It was a remarkable week and the Isle Blue team helped make it so special.”

Helpful Report

Posted 1 month ago

Dear Mitch, Thank you for your heartwarming review! We're absolutely delighted that your stay exceeded expectations and that Mehdi, Quincy, Cynthia, and Mary Patti made your vacation so memorable with their exceptional care. Nothing makes us happier than knowing we helped create such a special family getaway. Warm regards, The Isle Blue Team

Posted 4 weeks ago

“Moonshadow was perfect for us. The kids used the two upstairs rooms and media lounge and the adults were downstairs. Well equipped kitchen allowed us to easily prepare meals. We had a door handle problem and the repair service was prompt and excellent. View was breathtaking! Walk to the lovely beach was short and easy. Great set up! We used all the decks.”

Helpful Report

Posted 1 month ago

Dear Vanessa, Thank you for your wonderful review! We're so glad Moonshadow was the perfect fit for your family and that you enjoyed the stunning views, beach access, and well-equipped kitchen. It’s great to hear the team resolved the door handle issue promptly. We appreciate you letting us know! Warm regards, The Isle Blue Team

Posted 4 weeks ago

“The reservation process was smooth and quick. However, we had to call the company in order to get in touch with a concierge to organize our visit. It was a bit complicated at first, but eventually, they assigned us an agent who was very helpful and efficient. Thanks to her, everything turned out just as we had hoped.”

Helpful Report

Posted 1 month ago

Dear Marco, Thank you for your kind feedback! We're delighted to hear that the reservation process was smooth and that our concierge made your experience enjoyable. We appreciate your patience and are glad everything turned out perfectly. Warm regards, The Isle Blue Team

Posted 4 weeks ago

“They were great. The house and property were beyond our expectations. There was a lively gift left for us when we arrived and the property manager dropped off beautiful cookies for our kids on Easter weekend. We found them extremely responsive when we reached out with questions. Excellent service!”

Helpful Report

Posted 1 month ago

Dear Melanie, Thank you for your kind words! We're thrilled you enjoyed the welcome gift, Easter treats, and our team's attentive service. It was our pleasure to make your stay special, and we'd love to welcome you back soon. Warm regards, The Isle Blue Team

Posted 1 month ago

“My wife and I travel to Barbados a lot and this was definitely the best trip ever. The accommodation were fantastic and everyone there was extremely friendly. We will definitely be back.”

Helpful Report

Posted 1 month ago

Dear Steven, Thank you for your wonderful review! We're honored this was your best Barbados trip yet and that you enjoyed both the accommodations and our team's warm hospitality. We can't wait to welcome you back for another exceptional stay. Warm regards, The Isle Blue Team

Posted 1 month ago

Isle Blue is rated 4.7 based on 963 reviews