Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 1,076 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 8th March 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !”

Helpful Report

Posted 4 years ago

Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.

Posted 4 years ago

“Very competent and prompt service in all aspects”

Helpful Report

Posted 1 day ago

“I have booked several group trips through Isle Blue and it has been simple the best. The villas are beautiful and the service outstanding. Working with the vacation planners makes the process flawless.”

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Posted 2 days ago

“The team at Isle Blue did a great job in helping us plan our amazing vacation. They were responsive and provided us with information we can use to prepare for activities and reservations so we were all set once we arrived. Our concierge, Marius was fantastic. He connected with me before I arrived, to confirm flight information, transportation and a time for the villa orientation. He also came on our last day to be sure we had all we needed to start our journey home.”

Helpful Report

Posted 3 days ago

Dear Tricia, Thank you so much for sharing your wonderful experience. We are delighted to hear that the Isle Blue team helped make the planning process smooth and that the information provided allowed you to arrive fully prepared to enjoy your vacation. It is especially lovely to know that Marius provided such thoughtful support from arrival through departure. We truly appreciate your kind words and look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 2 days ago

“Wonderful experience and accommodations were fantastic. Staff were extremely friendly and helpful looking after all of our needs. The Villa was in an excellent area, close to restaurants and various activities but very quiet and safe area. Would certainly love to return.”

Helpful Report

Posted 5 days ago

Dear Greame, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you enjoyed the villa, its peaceful location, and the convenience of being close to restaurants and activities. It is especially lovely to know that both the Isle Blue team and our trusted partners helped make your stay so comfortable and well cared for. We truly appreciate your kind words and would be thrilled to welcome you back for another memorable stay. Warm regards, The Isle Blue Team

Posted 2 days ago

“Services for Isle Blue was flawless. We didn’t have any problem and the villa was perfect. We would reserve again with Isle Blue for our next vacation.”

Helpful Report

Posted 6 days ago

Dear Mathieu, Thank you so much for your wonderful feedback. We are delighted to hear that everything went flawlessly and that the villa was perfect for your stay. Knowing the experience felt smooth and effortless truly means a lot to our team. We sincerely appreciate your trust and look forward to assisting with your next vacation. Warm regards, The Isle Blue Team

Posted 5 days ago

“Website was easy to navigate and was very descriptive. The listing was accurate and there were many good pictures. Once booked there was clear communication from the property manager and the check in process was clearly explained. We had a wonderful time on our vacation and I would use Isle Blue again.”

Helpful Report

Posted 1 week ago

Dear Michelle, Thank you so much for sharing your thoughtful feedback. We are delighted to hear that the website made it easy to explore options and that the listing accurately reflected the property. It is wonderful to know the communication and check in process felt clear and seamless. We truly appreciate your trust and are thrilled you had a wonderful vacation. We look forward to welcoming you back again soon. Warm regards, The Isle Blue Team

Posted 5 days ago

“Quick response and made sure we had all we needed and wanted.”

Helpful Report

Posted 1 week ago

Dear Shannon, Thank you so much for your kind feedback. We are delighted to hear that our team responded quickly and ensured you had everything you needed for a seamless stay. Providing attentive and thoughtful support is always our priority. We truly appreciate your trust and look forward to welcoming you back for another exceptional experience. Warm regards, The Isle Blue Team

Posted 1 week ago

“We were supposed to be traveling to Punta Mita, but given the circumstances we do not feel safe traveling there with our children. They are offering no refunds or opportunity to reschedule. We are out over $20k and they refuse to work with us. Buyer beware! The specific house is Ava in Four Seasons. Do not rent!!”

Helpful Report

Posted 1 week ago

Dear Scott, Thank you for sharing your concerns. We understand that reports of unrest in Mexico caused understandable apprehension for you and your family, and we appreciate you bringing your perspective forward. Our company serves as a booking agency representing privately owned villas. While we do not control the cancellation or postponement policies set by individual property owners, our team worked extensively with the property manager and the villa owner to advocate on your behalf and explore possible alternatives once your concerns were raised. After several discussions with the owner of Villa Ava at the Four Seasons Punta Mita, we were able to reach a resolution that addressed your situation. Although the process took some time while the various options were reviewed, we ultimately secured a workable solution for your reservation. Our goal throughout the process was to ensure that you and your family could proceed with your travel plans in a way that felt comfortable and convenient. Punta Mita remains a premier resort destination with extensive security and hospitality infrastructure, and we are confident that you will have a wonderful stay there. We truly value our guests and always strive to advocate for them when unexpected concerns arise. If there are any further questions or anything we can assist with before your arrival, please do not hesitate to contact our team.

Posted 6 days ago

“Staff were very friendly and helpful.”

Helpful Report

Posted 2 weeks ago

Dear Sharon, Thank you so much for your kind feedback. We are delighted to hear that you found the staff friendly and helpful throughout your stay. Providing warm and attentive service is something we truly value. We look forward to welcoming you back for another wonderful experience. Warm regards, The Isle Blue Team

Posted 1 week ago

“What an incredible family vacation! Everything about it was perfect! Our family spent 5 days lounging on a beautiful beach and gorgeous poolside. We enjoyed our days soaking up the sun, swimming, kayaking and paddle-boarding in the ocean, and exploring the local islands. We were treated with delicious, chef-prepared meals and enjoyed impeccable service by the staff. It was an unforgettable week.”

Helpful Report

Posted 2 weeks ago

Dear George, Thank you so much for sharing such beautiful feedback. We are thrilled to hear that your family vacation felt truly perfect and that you were able to enjoy everything from relaxing beach days to time on the water and island exploring. It is especially wonderful to know the chef prepared meals and attentive service made the experience even more memorable. We are honored to have been part of such a special week and look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 1 week ago

“Very comfortable villa. Marius met us when we arrived and explained everything. A couple of days later we had a question and he promptly provided the answer. Mary was a wonderful and diligent housekeeper. We all had a great time and enjoyed the villa.”

Helpful Report

Posted 2 weeks ago

Hi Michael, Thank you so much for sharing your experience with us. We are delighted to hear that you found the villa so comfortable and that everything was clearly explained upon arrival. It is especially wonderful to know that your questions were handled promptly and that you felt well cared for throughout your stay. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable visit. Warm regards, The Isle Blue Team

Posted 1 week ago

“Isle Blue personnel we're TOTALLY there to support me throughout the process”

Helpful Report

Posted 2 weeks ago

Dear Kim, Thank you so much for sharing your experience with us. We are delighted to hear that our team was fully there for you and provided the support you needed throughout the entire process. Making our guests feel confident, guided, and well cared for is always our priority. We truly appreciate your kind words and look forward to welcoming you back in the future. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Cannot say enough about how impressed we were in all capacities with Isle Blue. From the wide variety of villas, the extremely helpful concierge in selecting, the professionalism and overall great interactions. Our villa, Ocean 5, in St. Martin far exceeded our expectations, so much so that we didn’t want to leave the villa! Tho the restaurant recommendations were perfect and boat excursion fun. Use the service to pre-stock food upon arrival to make your first day easy and we had a chef prepared meal first night which was delicious and relaxing. Our local concierge was adorable and couldn’t have made our arrival any more welcoming! Thank you, Isle Blue!!”

Helpful Report

Posted 2 weeks ago

Dear Sue, Thank you so much for sharing such wonderful and thoughtful feedback. We are truly delighted to hear how impressed you were with every part of your experience, from selecting the perfect villa to enjoying seamless concierge support, dining, and excursions. Knowing Ocean 5 exceeded your expectations and felt so special means a great deal to our team. We truly appreciate your trust and look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Enzo was amazing and a asset to your company. He was professional, helpful, and courteous.”

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Posted 2 weeks ago

Dear Lisa, Thank you so much for sharing this wonderful feedback. We are delighted to hear that Enzo made such a positive impression with his professionalism, helpfulness, and courteous service. We will be sure to check in with our trusted partners and share your kind words with them. We truly appreciate your feedback and look forward to welcoming you back in the future. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“We had an incredible week! The villa was beautiful, clean, comfortable, and had all amenities needed for our stay.”

Helpful Report

Posted 2 weeks ago

Dear Amanda, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you had such an incredible week and that the villa felt beautiful, comfortable, and perfectly prepared for your stay. Creating this kind of seamless experience for our guests is always our goal. We truly appreciate your kind words and look forward to welcoming you back in the future. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Overall we enjoyed our week at Ocean Breeze. However, we picked Ocean Breeze beacause the description indicated HEATED POOL and it was not. One evening we ordered Pizza. We waited over 2 hours for delivery, because the driver could not locate the Villa. There is no Villa number at bottom of driveway and it is poorly lit. It would be nice to have some hooks to hang towels and wet bathing suits. Indigo Bay Restaurant should be highlty recommended. Probably the best place we had food. Television was difficult to get the Superbowl Football Game. We tries everything and ended up not be able to watch it. Also, it was our understanding someone would greet ue at the Villa to go over things, like the TV. Only person there was the Houskeeping Person. Well that's it. Most likley will not return.”

Helpful Report

Posted 3 weeks ago

Dear Rich, Thank you for taking the time to share your detailed feedback. We are glad to hear you enjoyed your week overall and truly appreciate your candid comments, as they help us continue improving our guest experience. We sincerely apologize for the disappointment regarding the heated pool and the arrival experience. We will review this with our trusted partners to ensure property details, access, and lighting are properly addressed. Your suggestions regarding towel hooks, clearer villa identification, and TV guidance will also be shared for review. We regret that certain aspects did not meet your expectations and would welcome the opportunity to provide you with a smoother and more seamless experience in the future. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Isle Blue was such an asset for our vacation! They offered so much that really rounded out a wonderful vacation! The Fast Pass experience was awesome! No waiting in line at all. Best investment to be made! They arranged our rental cars to be delivered to our Villa! Just perfect!”

Helpful Report

Posted 3 weeks ago

Dear William, Thank you so much for sharing this wonderful feedback. We are thrilled to hear that our services helped elevate your vacation and made everything feel seamless, from the Fast Pass experience to having your rental cars delivered directly to your villa. Knowing it all came together so perfectly means so much to our team. We truly appreciate your trust and look forward to welcoming you back for another exceptional stay. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Beautiful home. Wonderful service. Enjoyed every moment of our vacation!”

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Posted 3 weeks ago

Dear Paige, Thank you so much for your kind words. We are delighted to hear that you loved the home, appreciated the service, and truly enjoyed every moment of your vacation. Creating experiences that feel this special for our guests is what we strive for. We look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“The staff at Isle Blue were also very helpful in arranging our Airport transfers and pre-provisioning needs. this was our first visit to Turks and Caicos so the Isle Blue team were very helpful. The communication prior to arrival was 10 out of 10.”

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Posted 3 weeks ago

Dear Dennis, Thank you so much for sharing your experience with us. We are delighted to hear that our team helped make your first visit to Turks and Caicos smooth and stress free, from airport transfers to pre provisioning and clear communication before arrival. Knowing you felt well supported every step of the way truly means a lot to us. We look forward to welcoming you back for another wonderful stay. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Great communication. Quick to respond. Top quality agents and service providers. Property was immaculate and well managed. A great holiday experience.”

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Posted 1 month ago

Dear Larry, Thank you so much for your kind and thoughtful feedback. We are delighted to hear that communication was smooth, responses were timely, and that our trusted partners helped deliver such a high-quality experience. Knowing the property felt immaculate and well-managed truly means a lot to us. We look forward to welcoming you back for another great holiday. Warm regards, The Isle Blue Team

Posted 3 weeks ago

Isle Blue is rated 4.7 based on 1,076 reviews