Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 877 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 28th November 2024

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !”

Helpful Report

Posted 3 years ago

Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.

Posted 3 years ago

“While I didn’t stay at one of their properties yet, I would like to commend one of their agents, Sarah Gigli for going above and beyond with her customer service and communication. I was scrambling last minute to book what I thought was my dream villa, but had the hardest time hearing back from other agents from different companies who had the same listing. Sarah immediately got on the phone with me, made arrangements to accept my preferred payment method, and even txt’d me to make sure we were on the same page. She didn’t treat me like a dollar sign, but simply a human being who simply wanted to relax and celebrate my mother’s 60th year of life. Within less than a day, I had a contract, secured portal to upload my sensitive information, and transparency in whatever information I needed. Sarah is the golden standard for hospitality and I can’t thank her enough for her kindness and A++++ customer service!”

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Posted 3 days ago

“I was new to Isle Blue but pleasantly surprised! For my first time working with a villa company, my concierge Mary answered all my questions in a timely manner and was very informative. I would work with her and anyone else again in a heartbeat!”

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Posted 1 week ago

“From beginning to end our experience with Isle Blue was exceptional! Stephanie made booking a breeze, Mary the concierge provided unlimited detailed assistance prior to our travel date, and the handoff to Daggi the local concierge, Angus the property manager, and Marcia the housekeeper was seamless! The villa was beautifully maintained, clean, and inviting. We will use Isle Blue in the future and highly recommended anyone seeking an island getaway to contact Isle Blue for assistance with this booking.”

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Posted 2 weeks ago

“Beautiful house, excellent location, high quality service!”

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Posted 2 weeks ago

“Hitebcharacters”

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Posted 2 weeks ago

“This was our second time renting a Villa from Isle Blue. They are very easy to deal with and take care of you very well. I have a high level of trust with this company. If you’re looking for a villa and don’t know where to start, start here.”

Helpful Report

Posted 2 weeks ago

Dear John, Thank you so much for your kind words and for trusting Isle Blue with your villa rental needs once again. It’s truly rewarding to hear that our team has made your experience seamless and enjoyable. Building trust with our clients is at the heart of what we do, and your thoughtful review reaffirms our commitment to providing exceptional service. We’re thrilled to have you as a returning guest and look forward to assisting you with your future villa getaways. Should you ever need assistance or recommendations, don’t hesitate to reach out – we’re always here to help. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Excellent website and The Source Concierge was outstanding.”

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Posted 2 weeks ago

Dear Kris, Thank you so much for your kind words! We're thrilled to hear that you found our website excellent and had such a great experience with The Source Concierge. We take pride in providing top-notch service, and it's always rewarding to know when we've made a positive impression. We look forward to helping you plan your next unforgettable getaway! Warm regards, The Isle Blue Team

Posted 2 weeks ago

“What a wonderful experience working with Isle Blue! Communication from the staff from the initial email ti the end of the trip was top knotch.”

Helpful Report

Posted 3 weeks ago

Thank you, Julie, for your kind words and feedback! We're thrilled to hear that you had such a positive experience with Isle Blue. Providing excellent communication and support from start to finish is something we take pride in, and it’s wonderful to know it made your trip even more enjoyable. We look forward to assisting you with your next getaway! Best regards, The Isle Blue Team

Posted 3 weeks ago

“It was perfect and no complaints”

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Posted 3 weeks ago

Thank you, Beth, for your feedback! We’re delighted to hear that everything was perfect for your experience. We look forward to helping you plan your next getaway. Best regards, The Isle Blue Team

Posted 3 weeks ago

“Efficient great staff.”

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Posted 3 weeks ago

Thank you, John, for your kind words! We're delighted to hear that you found our staff efficient and great. Providing excellent service is always our top priority. We look forward to assisting you again in the future. Best regards, The Isle Blue Team

Posted 3 weeks ago

“First time using ISLE BLUE and they were AWESOME!! Super organized and helpful.”

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Posted 4 weeks ago

Thank you, Mark, for your wonderful feedback! We're thrilled to hear that your first experience with Isle Blue was a great one. Being organized and helpful is what we strive for, and we’re so glad we could make your trip memorable. We look forward to assisting you with your future travels! Best regards, The Isle Blue Team

Posted 3 weeks ago

“In line with my previous experience with Isle Blue, the entire process this time was also seamless and smooth.”

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Posted 4 weeks ago

Thank you, Ejaz, for your continued trust in Isle Blue! We’re so pleased to hear that your experience was seamless and smooth once again. It’s always our goal to provide consistent and exceptional service, and we look forward to assisting you with your future travels. Best regards, The Isle Blue Team

Posted 3 weeks ago

“The experience was beyond amazing. The staff at Ocean Breeze Villa were all incredible. This trip was truly unforgettable and I plan to do this again! Thank you Isle Blue for your help in coordinating this trip to make it very special for my wife’s 40th birthday. This villa and the excursions met all my expectations. I also want to give a special thank you to Widi. He was awesome! I look forward to planning another vacation through Isle Blue! Thank you all!!!”

Helpful Report

Posted 1 month ago

Thank you, Elijah, for such a wonderful review! We're delighted that Ocean Breeze Villa and our team helped make your wife’s 40th birthday truly unforgettable. It’s fantastic to hear that the villa, excursions, and every detail met your expectations. We'll be sure to pass along your kind words to Widi—he’ll be thrilled to hear he made your trip extra special. We can’t wait to help you plan your next adventure and create even more amazing memories! Thank you for choosing Isle Blue. Warmest regards, The Isle Blue Team

Posted 1 month ago

“Very well pleased of the service and will return thanks”

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Posted 1 month ago

Thank you, Travis! We're so glad to hear that you were pleased with our service. It was a pleasure having you, and we look forward to welcoming you back for another fantastic experience. Thank you for choosing Isle Blue! Warm regards, The Isle Blue Team

Posted 1 month ago

“Incredible villa with amazing service. Would go back anytime !”

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Posted 1 month ago

Good day Guillaume, Thank you for the wonderful review! We're thrilled you loved the villa and service, and we can't wait to welcome you back anytime ! Warm Regards, The Isle Blue Team

Posted 1 month ago

“Staff at Isle Blue were very knowledgeable and helpful. No job was too big for them and I felt all requests were listened to and actioned appropriately. With very clear communication. Thank you”

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Posted 2 months ago

Good day Christine, Thank you so much for your kind words ! We're thrilled to hear that you found our team knowledgeable and helpful, and that your requests were handled smoothly. We truly appreciate your feedback and look forward to assisting you again in the future ! Warm Regards, The Isle Blue Team

Posted 1 month ago

“we were very pleased with Isle Blue everyhting was seemless.”

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Posted 2 months ago

Good day Mike, Thank you so much for your kind words ! We're thrilled to hear that everything was seamless and that you had a great experience with Isle Blue. We look forward to assisting you with your next getaway ! Warm Regards, The Isle Blue Team

Posted 2 months ago

“Awesome customer service !”

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Posted 2 months ago

Good day Jeffrey, Thank you for your kind words ! We're delighted to hear you had an awesome experience with our customer service. We look forward to serving you again soon ! Warm regards, The Isle Blue Team

Posted 2 months ago

“Great service! They make sure all the details are taken care of.”

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Posted 2 months ago

Good day Ilex, Thank you for your wonderful feedback ! We're so glad to hear that our attention to detail made your experience special. We look forward to making your next stay just as seamless ! Warm regards, The Isle Blue Team

Posted 2 months ago

“The service provided is wonderful”

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Posted 2 months ago

Good day Cameron, Thank you for your kind words ! We're delighted to hear you enjoyed the service and look forward to welcoming you again soon ! Warm regards, The Isle Blue Team

Posted 2 months ago

Isle Blue is rated 4.7 based on 877 reviews