Isle Blue Reviews

4.7 Rating 639 Reviews
94 %
of reviewers recommend Isle Blue
4.7
Based on 639 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
6 - 12 Hours
Read Isle Blue Reviews

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 24th May 2023
Erika
Isle Blue 5 star review on 1st May 2023
Roger
Isle Blue 5 star review on 1st May 2023
Roger
Isle Blue 5 star review on 1st May 2023
Roger
Isle Blue 5 star review on 1st May 2023
Roger
Isle Blue 5 star review on 1st May 2023
Roger
Isle Blue 5 star review on 1st May 2023
Roger
393
Anonymous
Anonymous  // 01/01/2019
I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !
Helpful Report
Posted 1 year ago
Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.
Posted 1 year ago
It was a beautiful setting! I liked that you could hear the ocean waves! I would have liked more instruction on where to find lightswitches and fan controls labeled. Also, phone did not work for local calls so made it hard to contact local businesses.
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Posted 3 days ago
Isle Blue was easy to work with and their concierge service was extremely helpful! We would absolutely consider booking a Isle Blue property for a future vacation.
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Posted 6 days ago
Overall, I was very happy with Isle Blue. However, when I initially requested the Solaire villa, I requested Solaire Villa 2 (for just myself). Then, unbeknownst to me, I was actually put in Solaire Villa 5 without any notification until I added a second guest, which wasn't the villa that I requested. Once we got through that hiccup, I was very pleased with the service that I received...particularly allowing us to stay in the villa for 4 nights versus the usual required 7 nights. Milena helped us find a transfer company to and from the airport and our chef which made our vacation complete.
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Posted 1 week ago
Nice place
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Posted 1 week ago
We had a wonderful family vacation! Everything was beyond perfect! Will definitely use isle blue again!
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Posted 2 weeks ago
Hello, our group of 8 women just had a wonderful 10 day stay at Villa Ashiana.. the house was fabulous… and the view spectacular! The house was well taken care of by Lucia, our wonderful house cleaner… Fabby was our go to man for anything we needed on the island… he drove us everywhere (we decided to give up our rental because driving on the island was kind of scary… lol)! He gave us good advice for whatever we wanted to do… he and Lucia were very gracious, friendly and professional… we can’t say enough good about them… we will certainly recommend our friends to visit your beautiful island. Thank you so much for making our trip memorable! Doris Berard
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Posted 2 weeks ago
Overall a great company with good helpful service. I would definitely book with them again.
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Posted 2 weeks ago
Very good sevice
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Posted 3 weeks ago
My experience with Isle Blue was outstanding. Upon arrival at the property, I was pleased to find it impeccably clean. Additionally, the property's proximity to the beach, just 10 feet away, was highly favorable.
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Posted 3 weeks ago
Isle Blue made planning vacation so easy.
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Posted 3 weeks ago
From airport arrival to flight departure the concierge service was professional, friendly, knowledgeable and very helpful.
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Posted 4 weeks ago
Isle Blue is everything it advertises and more! From our first inquiry to the final farewells we were well taken care of by everyone at Isle Blue and the St Marten villa we chose was outstanding! This was a family vacation with our adult kids and their spouses. The Isle Blue team helped us select the perfect villa, helped us arrange activities and excursions and other details before the trip. When we arrived in St Martin we were greeted by our driver (Rics), then our concierge (Giovanni) and our housekeeper (Juliette) who were all extremely helpful and delightful. Giovanni did a great job during the week in arranging reservations and transportation for us and Juliette was outstanding at taking care of us, as well as being a pleasure to talk with. We chose to get a chef for one dinner at the villa. I highly recommend this for a special and delicious evening dinner on the patio overlooking the ocean. The villa was superb and we couldn't have asked for a better location. Thanks to the entire team for making our family vacation a smashing success. We look forward to working with Isle Blue on our next family getaway.
Isle Blue 5 star review on 1st May 2023 Isle Blue 5 star review on 1st May 2023 Isle Blue 5 star review on 1st May 2023 Isle Blue 5 star review on 1st May 2023 Isle Blue 5 star review on 1st May 2023 Isle Blue 5 star review on 1st May 2023
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Posted 4 weeks ago
Beautiful
Isle Blue 5 star review on 1st May 2023 Isle Blue 5 star review on 1st May 2023
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Posted 1 month ago
First time using Isle Blue and couldn't be happier. One of the easiest and friendliest bookings I've ever made. Took advantage of a few of their services, also. Everything first class. Would highly recommend.
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Posted 1 month ago
Outstanding company, their service was u real, nothing too much trouble and will certainly use them again. The Concierge service was perfect to make sure we got the most from our trip.
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Posted 1 month ago
Our experience booking through Isle Blue was an absolute pleasure from the get go. Everything so slick and hassle free. We got appointed a concierge after booking who gave us all the info we needed to know regarding our destination, sorted the equipment we needed for our baby and even booked restaurants for us! We will 100% book through Isle Blue again in the best future
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Posted 1 month ago
the holiday was excellent and your service was very good. I would add that where you were relying on the local agent (Young Esates) matters were not quite as well managed. In particular, (i) the local agent failed to properly organise the nanny we had specifically asked for. In fact, we were expecting two full- time professional nannies. In reality, no one arrived on day 1 and on day 2 and for the rest of the week we had an unqualified but lovely girl to help. She needed quite a lot of help from the house staff to cope. In the end it didn't interfere with the enjoyment of our holiday but it could have been a bit of a disaster. (ii) Secondly, with regard to the invoices issued by Young Estates - I consider that the local agent's communication regarding these was not satisfactory. We were presented with substantial bills on the final day without any detailed breakdown or warning. In the end, I insisted that the agent visit the house (which she did in the hour before we left for the airport) to answer my queries and agree certain adjustments. But overall there should have been much better, more frequent and more comprehensive communication from Young Estates. Perhapa their agent was inexperienced and we still had a lovely holiday. The actual staff in the house were excellent. I am not holding Islcommunivcation. T0 and agree with them with me but i think it woudl have been
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Posted 1 month ago
Our 10 day stay was excellent!! We had no complaints. Staff on site were excellent. If there was an issue our emails and texts were returned timely. The accommodation was as described and the pictures were accurate.
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Posted 1 month ago
The team did a great job making sure everything was teed up for a great vacation and they delivered in spades on the whole experience!
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Posted 1 month ago
We booked a villa in Thailand. We were a bit unsure about the process, as this was our first time using Isle Blue. I must say from beginning to end it was a fantastic experience. They were very responsive and available for our inquires. They were patient as well. As stated, we were concerned with sending payment not having used the company before. They explained things and helped us with setting up the logistics. The trip was also planned last min, approx. two weeks lead time. The villa was amazing. Everything was clean and well maintained. We enjoyed and our kids had the best time. The villa staff were so professional and accommodating. They had several pool toys ready to go for our three children. We were given kayaks and also offered movie night set up outside. We had the most amazing time. There were so many great moments and memories made. Everything was so seamless and smooth. From the pickup at the airport to the full staff welcome when we arrived, and departed. I will say, booking through Isle Blue is a bit more in cost, as opposed to going directly through the property, but not by much. We would use Isle Blue again as they were great to work with. Thank you!
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Posted 1 month ago
Isle Blue is rated 4.7 based on 639 reviews