Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.73

4.7 Rating 924 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 24th February 2025

Terri

542

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not say enough positive things about our recent experience with isle blue !!! My husband and I recently stayed in The Villa called Sardinia in Turks and Caicos for our honeymoon. We were there for 10 days, and every single thing was beyond perfect! Being two gay men, as much as the world has made such positive strides and shows much support for the LGBT community, traveling is always something that makes you aware that not everyone is so kind. With that being said we really wanted to relax and feel comfortable enjoying our honeymoon in private. I found isle blue’s site on google when looking for hotels for our honeymoon about a year ago. Around that time covid was even more of a factor to consider while planning a wedding let alone travel . I took out the recommended travel insurance upon booking which I strongly agree is a smart decision. I was nervous initially booking because there weren’t the thousands of reviews that some of the popular hotels have . I read that some of the previous reviews said that isle blue would require half the fee up front and the second half 2 months before you’re trip . I was told a concierge would reach out to me a month before our trip to help with further accommodations, and they did exactly that! Stephanie our concierge was AMAZING!!!!! I told her in our first email exchange that it was our honeymoon , and she told me she would make everything absolutely perfect ! She provided us with all information we could possibly need , from private chefs , to rental cars , spa services and excursions. She also connected us with a local gourmet market that had a pre stock available for your villa if you don’t want to stop at the store on your way from the airport. We ended up stoping at the store ourselves because it seems more cost effective. Our villa was on Taylor Bay , which is opposite grace bay , where all the hotels and most restaurants are. It was only a 20 minute drive from Taylor bay to grace bay and if you have a rental car , and depending on where you’re from don’t mind driving on the opposite side of the street that you’re used to , it’s not a big deal at all. We were very happy to be on the more residential part of the island with less people. Our villa was absolutely stunning . It had direct beach access , it’s own private pool , and looked exactly like the pictures on isle blues website. To be honest, it was even more impressive in person . Julian the Villa Manager texted us the morning of Our flight to touch base and was waiting for us at our villa to show us around and inform us of anything we needed to know . He was also available by text or call the entirety of our stay if we needed anything , and would respond with in a minute! Stephanie was also still available if we needed her to adjust any reservations. She also hooked us up with chef Jose . He and anyone he brought with him as su chef were so professional and incredibly accommodating and talented!! We had two separate dinners prepared by him and one breakfast , and they were delicious!!!! It was worth every penny! The other days we cooked for ourselves or went to a local restaurant La Brisas . It was a 2 minute drive and worked for lunch and dinner . Other nights we ventured to Grace Bay , but for the most part just enjoyed our beautiful setting at the villa . The pool has beautiful lights at night along with the outdoor landscaping and the view of Taylor bay with the moonlight was incredible !!!! The villa is also set securely with two others behind gates at the beginning of the property. Each villa then also has its own security system . I accidentally set ours off and the security promptly called to make sure all was ok. We felt very safe ! The villa also had a state of the art washer and dryer and plenty of extra towels and bedding ! I know this is a very long review but I just wanted to list all the things that I was looking for when I was booking . Our honeymoon was the best trip of my life and exceeded all of our expectations ! We will absolutely be going back there and using Isle Blue for our future travel ! This is not an add lol !”

Helpful Report

Posted 3 years ago

Good morning Matthew, Thank you very much for the generous review. I want to first say it was our absolute privilege to welcome you to villa Sardinia and the island of Providenciales. It's an honor to assist you with your honeymoon. Secondly, we wish you and your husband a lifetime of health, happiness and adventure. All of us here at Isle Blue congratulate you on your nuptials. We look forward to welcoming your lovely family back in the future. All our best.

Posted 3 years ago

“Great service.”

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Posted 23 hours ago

“This was our second Virgin Gorda villa reserved through Isle Blue. The site is easy to use with prompt responses. They provide all information needed and respond quickly to any questions or concerns.”

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Posted 2 days ago

Dear Lorraine, Thank you so much for taking the time to share your feedback with us! We are truly honored that you chose Isle Blue for your second Virgin Gorda villa reservation and are thrilled to hear that your experience with us was seamless and enjoyable. It’s wonderful to know that you found our site easy to use, our responses prompt, and the information provided helpful. Providing exceptional service and support to our guests is always our priority, and we’re so pleased to know we met your expectations. We are grateful for your continued trust in us and look forward to assisting you with many more memorable stays in the future. Best regards, The Isle Blue Team

Posted 1 day ago

“House was great, but butler and chef were fabulous”

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Posted 3 days ago

Dear Richard, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed the house and that our butler and chef made such a positive impression on your stay. Providing exceptional service is a top priority for us, and it’s wonderful to know that their efforts contributed to a fabulous experience for you. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another memorable stay in the future. Best regards, The Isle Blue Team

Posted 1 day ago

“We loved our stay at Harbour 7 in Rodney Bay. The place was equipped with all that we needed. Situated overlooking the marina, the island breezes wafting through encouraged us to sit out with our morning coffee, read, watch the clouds roll by. Perfect. The villa is very close to restaurants and a well equipped grocery store. The pool, a part of the complex, is small but at 1.5 M depth, perfect for a dip or a personal workout. With comfortable temperatures and easy access to the gorgeous Reduit Beach, our choice of this villa for our holiday provided peace, comfort and great sleeps. Our thanks to Iltyde, the local concierge, who helped us with bookings and local knowledge, and Cleo, the housekeeper, who welcomed us and generously shared info, island lore, shopping knowledge. She greeted us on our first day, with rum punch. Another day she brought us a delicious banana bread. She even made cocoa tea, a local favourite and shared knowledge about island spices, fruits and breads. As a foodie - I appreciated her help and generousity. The villa proved very comfortable for 2 couples. Our only suggestion is that the stairwells would benefit from handrails. Their curved design with dark wood treads caused us all to take the stairs very carefully.”

Helpful Report

Posted 5 days ago

Dear Pamela, Thank you so much for taking the time to share such a detailed and thoughtful review of your stay at Harbour 7 in Rodney Bay. We are absolutely delighted to hear that your experience was so enjoyable and that the villa provided everything you needed for a peaceful and comfortable holiday. It’s wonderful to know that the location, with its stunning marina views and refreshing island breezes, created the perfect setting for your mornings and relaxation. We’re also thrilled that the proximity to restaurants, the grocery store, and Reduit Beach added to the convenience and enjoyment of your stay. Your kind words about Iltyde, our local concierge, and Cleo, the housekeeper, truly warm our hearts. We’re so glad they could enhance your experience with their helpfulness, generosity, and local insights. Cleo’s thoughtful touches, from the rum punch to the banana bread and cocoa tea, sound like such lovely highlights, and we’re delighted they made your stay even more special. We truly appreciate your suggestion regarding the stairwells, and we will certainly take this into consideration for future improvements. Your feedback is invaluable to us as we strive to make every guest’s stay as comfortable and enjoyable as possible. Thank you again for choosing Isle Blue and for sharing your wonderful experience. We hope to welcome you back for another memorable stay in the future! Warm regards, The Isle Blue Team

Posted 5 days ago

“Our stay was amazing. It was relaxing and just what we needed!”

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Posted 1 week ago

Dear Melaney, Thank you so much for your lovely review! We are thrilled to hear that your stay was everything you hoped for - relaxing and exactly what you needed. It’s always our goal to provide a peaceful and rejuvenating experience, and we’re so glad we could deliver that for you. We truly appreciate you taking the time to share your feedback, and we hope to welcome you back for another wonderful stay in the future! Warm regards, The Isle Blue Team

Posted 5 days ago

“We had an amazing experience with Isle Blue Concierge during my villa stay in Turks and Caicos. From the moment we booked, their team went above and beyond to ensure our trip was seamless. They helped with everything from arranging airport transfers to organizing excursions, and even securing a private chef for a special dinner. Their personalized attention made us feel truly taken care of. The villa itself was stunning, and Isle Blue's local knowledge made it easy to enjoy all the best the island has to offer. If you're planning a luxury getaway, their concierge service is a game-changer! Highly recommend!”

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Posted 1 week ago

Dear Rebecca, Thank you so much for sharing your wonderful experience with us! We are truly delighted to hear that your time in Turks and Caicos was made special by the Isle Blue Concierge team. It brings us great joy to know that our efforts, from arranging airport transfers to organizing excursions and even securing a private chef, contributed to a seamless and memorable stay for you. We are so pleased that the villa met your expectations and that our local insights helped you make the most of your time on the island. Providing personalized attention and ensuring every detail is just right is what we strive for, and we are thrilled it made such a positive impact on your trip. Your kind recommendation means so much to us, and we will be sure to pass along your lovely feedback to the entire team. We look forward to welcoming you back for another exceptional getaway in the future! Warm regards, The Isle Blue Team

Posted 5 days ago

“Beautiful Villa, great times. Thank you Blue Isle. But please talk to the property manager about the hot water not working. Twice they said it was fixed. But the Master bedroom never had hot water. I tell you now, so the next guest does not give you a bad Google Review Kind Regards Tim”

Helpful Report

Posted 1 week ago

Dear Tim, Thank you for your thoughtful review and for bringing the hot water issue to our attention. We’re delighted to hear you enjoyed your stay at the villa and created great memories with us. We sincerely apologize for the inconvenience you experienced regarding the hot water in the master bedroom. Your feedback is invaluable, and we will be reaching out to the property manager to ensure this is addressed promptly. We truly appreciate your understanding and care in sharing this information to help future guests have an even better experience. Thank you for choosing Isle Blue, and we hope to welcome you back for another memorable getaway soon! Warm regards, The Isle Blue Team

Posted 1 week ago

“Responsive service and handled nearly everything we needed promptly.”

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Posted 1 week ago

Dear Beth, Thank you for your excellent review and for highlighting our responsive service! We're delighted to hear that we were able to promptly assist with your needs during your stay. At Isle Blue, we constantly strive to provide seamless experiences for our guests, and your positive feedback is truly appreciated. We look forward to welcoming you back for another fantastic getaway in the future! Warm regards, The Isle Blue Team

Posted 1 week ago

“As always, we had an amazing experience with this villa and the amazing staff. We would highly recommend Isle Blue!!”

Helpful Report

Posted 2 weeks ago

Dear Jennifer, Thank you so much for taking the time to share your wonderful feedback with us! We are absolutely delighted to hear that you had an amazing experience at the villa and that our staff contributed to making your stay memorable. Your kind words mean the world to us and serve as a great motivation to continue delivering exceptional service. We truly appreciate your recommendation and are thrilled to know that you would highly recommend Isle Blue. It was our pleasure to host you, and we look forward to welcoming you back for another unforgettable stay in the future. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Isle of Blue made our trip to TCI a very pleasant and enjoyable experience. The villa we rented (Villa Enandi) was AWESOME! It was a perfect setup for my wife and me, along with our three daughters and their families. We enjoyed just hanging out at the villa and enjoying each other around the pool and around the house. We planned a excursion a day which created a nice pace as we celebrated my wife's 60th birthday. We did the jet ski tour, snorkeling boat, personal chef for the birthday dinner, in house spa and two person catamarans. These were all so fun and provided a nice variety of activity. Our personal concierge made everything easy. He was very responsive and on top of every request, making our trip very smooth and seamless. Not a single glitch. We would highly recommend Isle of Blue for your next trip to TCI.”

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Posted 2 weeks ago

Dear John, Thank you so much for sharing such a detailed and heartfelt review of your experience with Isle Blue! We are absolutely thrilled to hear that your stay at Villa Enandi was "AWESOME" and that it provided the perfect setting for your family to celebrate your wife’s 60th birthday. It’s wonderful to know that the villa’s setup, pool, and overall ambiance allowed you to enjoy quality time together. We’re also delighted that the excursions and activities from the jet ski tour and snorkeling to the personal chef, in-house spa, and catamarans, added such a special touch to your celebration. It’s fantastic to hear that your personal concierge made everything seamless and stress-free, ensuring a trip without a single glitch. Your kind words and high recommendation mean the world to us, and we are so grateful to have been part of such a memorable milestone. We hope to welcome you and your family back for another unforgettable experience in the future! Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Our group of four friends enjoyed the beautiful Casa Amigos in Costa Rica, sitting high up surrounded by lush jungle and overlooking fabulous ocean views and stunning sunsets. Our first Isle Blue experience was in Tulum, Mexico. We worried each time that the pictures and descriptions might be exaggerated. But, in fact, their pictures never did justice to the spectacular homes that made our trips very special. The Isle Blue staff helped to make every day perfect in every way. Our expectations have been exceeded every time Isle Blue is part of our vacation experience; thank you!”

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Posted 3 weeks ago

Dear Terri, Thank you for your thoughtful and heartwarming review! We are truly delighted to hear that you and your friends had such a wonderful experience at Casa Amigos in Costa Rica. It’s amazing to know that the breathtaking views and lush surroundings made your stay so special. We greatly appreciate your continued trust in Isle Blue and are thrilled to have exceeded your expectations once again. Your kind words mean the world to us, and we look forward to helping create more unforgettable vacation experiences for you in the future! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Incredible attention to detail start to finish!”

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Posted 3 weeks ago

Dear Mark, Thank you for your wonderful review! We're delighted to hear that you appreciated the attention to detail throughout your experience. Providing exceptional service is our top priority, and your kind words mean so much to us. We look forward to welcoming you again in the future! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Isle Blue was fantastic to deal with—very professional, responsive, and made the booking process seamless.”

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Posted 1 month ago

Dear Hannah, Thank you so much for your wonderful review! We’re thrilled to hear that you found Isle Blue fantastic to work with and that our team’s professionalism and responsiveness made the booking process seamless for you. Providing a smooth and stress-free experience is always our goal, and we’re so glad we could deliver. We truly appreciate your kind words and look forward to assisting you with your future vacation plans. It would be our pleasure to help create another memorable experience for you! Warm regards, The Isle Blue Team

Posted 1 month ago

“We have continued to work with Isle Blue for our vacation planning and property rentals. I've lost count how many times we have worked together, but this trip was emblematic of all of our experiences. Every aspect of the trip was flawless. The property selection was high quality. Customer relations and services to assist with booking remains a highlight for us (especially Lisa... Thank you AGAIN). The concierge services before and during the trip were extremely helpful (and creative). The airport pickup and rental car delivery made a long travel day seamless for all of our guests. Housekeeping (Agatha) was timely and meticulous on a daily basis. This trip, we elected to use the chef services, and I will never rent another property without using this again. It was well worth the price! The chef (Lionel) was charming, talented, creative, funny, and adapted the menu as he observed which items we seemed to delight more than others. We have stayed at Casa Cervo once before, and chose to stay there a second time because of the location, size, and overall quality of the property. The kitchen appears to have been upgraded since our last visit! You can trust Isle Blue to deliver you a first class experience, start to finish.”

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Posted 1 month ago

Dear Chad, Thank you so much for your incredibly thoughtful and detailed review! We are absolutely delighted to hear that your recent trip was yet another flawless experience with Isle Blue. It’s an honor to have been part of so many of your vacations, and we’re thrilled that this one lived up to—and perhaps even exceeded—your expectations. We’re so glad you enjoyed the high-quality property selection, the seamless airport pickup and rental car delivery, and the exceptional housekeeping provided by Agatha. Lisa will be overjoyed to hear your kind words, and we’ll make sure to pass along your gratitude to her. It’s also wonderful to know that our concierge services were both helpful and creative, and that Lionel’s chef services added such a memorable and delightful touch to your stay. We agree—he’s truly a gem! It’s fantastic to hear that Casa Cervo continues to impress with its location, size, and quality, and that the kitchen upgrades were noticed and appreciated. Your trust in us means the world, and we’re so grateful for your loyalty and support over the years. Thank you again for your glowing review and for allowing us to be part of your vacation experiences. We can’t wait to welcome you back for another first-class getaway! Warm regards, The Isle Blue Team

Posted 1 month ago

“Isle Blue delivered! We enjoyed the hoouse and the housekeeper was great. We did not make any requessts of the concierge but it was clear that he expected a tip. It would be helpful if Isle Blue told me up front what tipping was expected and for what. i did tip the housekeeper. I think in general that Isle Blue could communicate better.”

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Posted 1 month ago

“It’s beautiful and the staff was excellent.I really enjoyed myself and the family too”

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Posted 1 month ago

Dear Lucille, Thank you for your lovely review! We're so happy to hear that you and your family had a wonderful time and enjoyed the beauty of the property and our excellent staff. We hope to welcome you back for another unforgettable stay! Warm regards, The Isle Blue Team

Posted 1 month ago

“Great location and great staff made this property feel like our home away from home!”

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Posted 1 month ago

Dear Corey, Thank you for your kind words! We’re delighted to hear that you felt at home and enjoyed the location and our staff’s hospitality. We hope to welcome you back for another wonderful stay! Warm regards, The Isle Blue Team

Posted 1 month ago

“Excellent value. The only downside is the steep driveway.”

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Posted 1 month ago

Dear Tom, Thank you for your thoughtful review! We're delighted to hear you found excellent value in your stay. The driveway may be a bit steep, but we like to think of it as part of the island's natural charm, leading to those stunning views and unforgettable experiences. We hope to welcome you back for another beautiful adventure soon! Warm regards, The Isle Blue Team

Posted 1 month ago

“The location and security of the villa are outstanding. Quiet with wonderful scenery. The spacious building is constructed with the highest level of strength and huge strong windows with hurricane protection. The infinity pool and teak decks are state of the art. The concrete pool side pergola is huge. Furnishings and plumbing and appliances are highest quality available. The interiors and exterior have decorator level designs. A powerful Kohler emergency generator keeps power up without a drop out. Personal service includes a consier available 24 hours a day when needed.”

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Posted 1 month ago

Dear Guy, Thank you for taking the time to share your experience! We truly appreciate your kind words and are delighted that we could be part of your memorable getaway. We look forward to welcoming you back for another beautiful adventure soon! Warm regards, The Isle Blue Team

Posted 1 month ago

“Worked with Eddie to find the perfect house in St. Martin. He knows the island well, and is a great asset.”

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Posted 1 month ago

Dear Meg, Thank you for your lovely review! We're so pleased to hear that Eddie's island expertise helped you find the perfect home for your stay in St. Martin. He truly is a valued member of our team, and your kind words will mean a lot to him. We look forward to assisting you with another unforgettable vacation in the future! Warm regards, The Isle Blue Team

Posted 1 month ago

Isle Blue is rated 4.7 based on 924 reviews