Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 1,041 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 1,041 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 19th January 2026

Rose

Isle Blue 5 star review on 14th January 2026

James

616

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t do the booking”

Helpful Report

Posted 2 days ago

Dear Jessie, Thank you for sharing this with us. We are so glad to hear that the booking was handled seamlessly by our Isle Blue specialists and that the process felt completely stress-free for you. It would be a pleasure to assist again in the future, and we look forward to welcoming you back! Warm regards, The Isle Blue Team

Posted 9 hours ago

“I made reservations with Isle Blue. The customer service is phenomenal. The concierge was outstanding. They provided customer service pampering”

Helpful Report

Posted 4 days ago

Dear Rose, Thank you so much for your kind words. We are truly delighted to hear that you had such a wonderful experience with our customer service and concierge team. Providing thoughtful, personalized care is always our priority, and it means a lot to know it made a difference. We look forward to welcoming you back for another exceptional experience. Warm regards, The Isle Blue Team

Posted 3 days ago

“Great properties. Competitive pricing. Concierge to assist with experiences and then local concierge on property to assist with activities, troubleshooting issues, et .”

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Posted 5 days ago

“The Isle Blue staff were extremely helpful. Mary, Giovanni and Rhonda made everything flow seamlessly. They were especially helpful when”

Helpful Report

Posted 2 weeks ago

Dear William, Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear that our team helped make everything flow seamlessly for you. Mary, Giovanni, and Rhonda will be especially happy to know their care and attention made a difference during your stay. It is always our goal to anticipate needs and provide thoughtful support throughout the entire journey, and we are so glad this was reflected in your experience. We would be absolutely delighted to welcome you back and assist with another memorable stay in the future. Warm regards, The Isle Blue Team

Posted 1 week ago

“Help was very good. Our home was excellent. The concierge helped us with reservations etc. Instructions for home etc were detailed and created no problems. but read them because you might need cash where you might not normally expect it. :).”

Helpful Report

Posted 2 weeks ago

Dear Donna, Thank you so much for your kind and thoughtful feedback! We’re delighted to hear you enjoyed the home and that our concierge and detailed instructions helped everything run smoothly. And thank you for the helpful tip as well! It’s always good advice for fellow travelers. We’d love to welcome you back again for another seamless and enjoyable stay. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Isle Blue was amazing to work with from our inquiry all the way through our departure from the property. Everyone was professional and always got us the information we needed in a timely manner.”

Helpful Report

Posted 2 weeks ago

Dear Robert, Thank you so much for your kind words! We’re delighted to hear that your experience with Isle Blue felt smooth and professional from start to finish. It means the world to us that you felt supported every step of the way. We truly look forward to welcoming you back for another wonderful getaway. Warm regards, The Isle Blue Team

Posted 2 weeks ago

“Sundance house was fabulous. We visited with a family of 11. Our every need was met. The staff was outstanding and always helpful. A chef came in 2 nights and prepared absolutely delicious meals. Everyone loved the large pool and hot tub. The house has it all.”

Helpful Report

Posted 2 weeks ago

Hi Karen, Thank you for your lovely review. We are so pleased to hear that Sundance House was such a great fit for your family and that the staff and chef helped make the stay truly special. It is wonderful to know everyone enjoyed the home and its amenities. Warm regards, The Isle Blue team

Posted 2 weeks ago

“Great service.”

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Posted 3 weeks ago

Hi John, Thank you for the five-star review. We are delighted to hear you enjoyed the service and truly appreciate you choosing Isle Blue. Warm regards, The Isle Blue team

Posted 2 weeks ago

“This is a great group to work with. From the airport pickup to the greeting at the house and attention to issues or needs, you just can’t ask for a better group.”

Helpful Report

Posted 3 weeks ago

Dear Brian, Thank you for your kind words. We are delighted to hear the experience was seamless from start to finish and that our team took great care of you throughout your stay. We truly appreciate you choosing Isle Blue. Warm regards, The Isle Blue team

Posted 2 weeks ago

“I recently booked with Isle Blue on a ski trip, staying in Verbier, Switzerland, at chalet No.14 Verbier, and the experience was exceptional. The ski setup was seamless. The chalet itself is outstanding. The service is highly personalized with incredible attention to detail, and the food was consistently excellent. Facilities include an outdoor jacuzzi and an indoor spa with sauna and steam room, perfect for relaxing after a day on the slopes. Access is easy, with a straightforward transfer from Geneva of just under two hours, making Verbier very convenient for international travelers. Isle Blue concierge also arranged a private ski guide who was extremely experienced and patient. A real highlight was a pop up bar set up on the mountain during the ski day, showing how they create special private moments such as private lunches or unique on mountain experiences. Overall, No.14 Verbier offers an exceptional luxury ski experience with excellent service, comfort, and thoughtful extras. I would confidently recommend it for anyone looking for a high end, seamless ski holiday in Verbier, Switzerland.”

Helpful Report

Posted 3 weeks ago

Dear Susan, Thank you so much for taking the time to share such a detailed and thoughtful review. We are delighted to hear that your stay at No.14 Verbier exceeded expectations and that the chalet, service, dining, and spa facilities all contributed to a seamless and memorable ski experience. Verbier is a fantastic destination, and we are pleased it was both easy and enjoyable for you to access and experience. Thank you again for your recommendation. We would be delighted to assist you with another Isle Blue getaway in the future. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Very well organized and informative.”

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Posted 3 weeks ago

Dear Dave, Thank you for the five stars, and we hope to welcome you back soon! Warm regards, The Isle Blue Team

Posted 3 weeks ago

“Isle Blue helped us plan a wonderful trip to Turks and Caicos for our multi generational family of 7 .The property was above and beyond what expected, with a private beach and wonderful deck and pool. The Isle Blue concierge and the local concierge were excellent !”

Helpful Report

Posted 4 weeks ago

Dear Christine, Thank you so much for your kind review. We are delighted to hear that your multi-generational family trip to Turks and Caicos was such a wonderful experience. It is great to know the villa exceeded expectations and that our concierge team took excellent care of you. We truly appreciate you choosing Isle Blue and hope to welcome you back again soon. Warm regards, The Isle Blue Team

Posted 3 weeks ago

“This was our second time renting with Isle Blue, and we came back because they made everything so easy. From check-in, to provisions and recommendations, they are a pleasure to do business with. Great host to greet you.The accounting department is efficient and managed the return of our security deposit very quickly.”

Helpful Report

Posted 1 month ago

Dear Stephanie, Thank you so much for coming back to Isle Blue and for sharing such kind feedback. We’re truly happy to hear that everything felt easy and seamless again, from arrival to provisions and recommendations. It’s especially lovely to know our team, including accounting, helped make the experience smooth from start to finish. We look forward to welcoming you back for your next getaway. Warm regards, The Isle Blue Team

Posted 4 weeks ago

“Wow! Everything was spactacular. Service impeccable and villa absolutely gorgeous.”

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Posted 1 month ago

Dear Maureen, Thank you so much for your lovely review! We’re truly thrilled to hear that everything exceeded your expectations and that you had such a spectacular experience. It means a lot to know our service and villa left a lasting impression. We’d absolutely love to welcome you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 1 month ago

“From the beginning of the experience interacting with the booking agent and concierge Mary Patti, to the onsite staff, the service was exceptional. Our housekeeper Mercia and the groundskeeper Angus were great. Our on-island concierge Camille was extraordinarily helpful.”

Isle Blue 5 star review on 16th December 2025

Helpful Report

Posted 1 month ago

Dear Carolyn, Thank you so much for sharing your experience! We’re truly happy to hear how well supported you felt from the very start. Mary Patti, Mercia, Angus, and Camille will be so touched by your kind words. They each take great pride in making every stay feel effortless and special. We would be absolutely delighted to welcome you back again soon. Warm regards, The Isle Blue Team

Posted 1 month ago

“Our experience with Isle Blue was nothing short of fantastic! The support from the IB team to make our vacation a magical experience was greatly appreciated.”

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Posted 1 month ago

Dear Tad, Thank you so much for your beautiful words! It truly means the world to know we played a part in making your vacation feel magical. Your experience is exactly what we strive for every day. We’ll be here whenever you’re ready for your next escape! Warm regards, The Isle Blue Team

Posted 1 month ago

“They made the entire process so easy and allowed us to truly relax on our vacation!”

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Posted 1 month ago

Dear Gregory, Thank you so much for your kind words! We're truly happy to know the experience felt effortless and relaxing, just as a vacation should be. It means the world to our team. We’d be delighted to welcome you back for another stress-free getaway. Warm regards, The Isle Blue Team

Posted 1 month ago

“Good response time to questions and made process easy”

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Posted 1 month ago

Dear Sarah, Thank you so much for your kind words! We’re happy to hear that everything felt smooth and easy, that’s always our goal. It was a pleasure assisting you throughout the process. We’d be delighted to help you plan your next getaway when the time is right. Warm regards, The Isle Blue Team

Posted 1 month ago

“Our experience with Isle Blue was excellent from start to finish. Every interaction was smooth, efficient, and handled with complete professionalism. Communication was clear and timely, and any questions or requests were dealt with quickly and without hassle. The entire process felt seamless, giving us total confidence and peace of mind throughout. Highly recommended for their outstanding service and effortless booking experience.”

Helpful Report

Posted 1 month ago

Dear Andrew, Thank you so much for your kind feedback. We’re truly happy to know that everything felt seamless and gave you peace of mind from the start. It means a lot to us. We’d be delighted to help you plan your next getaway whenever you're ready. Warm regards, The Isle Blue Team

Posted 1 month ago

“Very helpful and respond quickly to all enquires and concerns”

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Posted 1 month ago

Dear Nancy, Thank you so much for the lovely feedback! We’re so happy to hear that you felt supported throughout. It’s truly important to us. We’ll be right here whenever you’re ready to plan your next escape. Warm regards, The Isle Blue Team

Posted 1 month ago

Isle Blue is rated 4.7 based on 1,041 reviews