Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 999 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

Write Your review

Tell us how Isle Blue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Isle Blue 5 star review on 12th August 2025

Brittany

Isle Blue 5 star review on 2nd August 2025

Jose H

James

600

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Isle Blue was fantastic to deal with—very professional, responsive, and made the booking process seamless.”

Helpful Report

Posted 6 months ago

Dear Hannah, Thank you so much for your wonderful review! We’re thrilled to hear that you found Isle Blue fantastic to work with and that our team’s professionalism and responsiveness made the booking process seamless for you. Providing a smooth and stress-free experience is always our goal, and we’re so glad we could deliver. We truly appreciate your kind words and look forward to assisting you with your future vacation plans. It would be our pleasure to help create another memorable experience for you! Warm regards, The Isle Blue Team

Posted 6 months ago

“We have continued to work with Isle Blue for our vacation planning and property rentals. I've lost count how many times we have worked together, but this trip was emblematic of all of our experiences. Every aspect of the trip was flawless. The property selection was high quality. Customer relations and services to assist with booking remains a highlight for us (especially Lisa... Thank you AGAIN). The concierge services before and during the trip were extremely helpful (and creative). The airport pickup and rental car delivery made a long travel day seamless for all of our guests. Housekeeping (Agatha) was timely and meticulous on a daily basis. This trip, we elected to use the chef services, and I will never rent another property without using this again. It was well worth the price! The chef (Lionel) was charming, talented, creative, funny, and adapted the menu as he observed which items we seemed to delight more than others. We have stayed at Casa Cervo once before, and chose to stay there a second time because of the location, size, and overall quality of the property. The kitchen appears to have been upgraded since our last visit! You can trust Isle Blue to deliver you a first class experience, start to finish.”

Helpful Report

Posted 6 months ago

Dear Chad, Thank you so much for your incredibly thoughtful and detailed review! We are absolutely delighted to hear that your recent trip was yet another flawless experience with Isle Blue. It’s an honor to have been part of so many of your vacations, and we’re thrilled that this one lived up to—and perhaps even exceeded—your expectations. We’re so glad you enjoyed the high-quality property selection, the seamless airport pickup and rental car delivery, and the exceptional housekeeping provided by Agatha. Lisa will be overjoyed to hear your kind words, and we’ll make sure to pass along your gratitude to her. It’s also wonderful to know that our concierge services were both helpful and creative, and that Lionel’s chef services added such a memorable and delightful touch to your stay. We agree—he’s truly a gem! It’s fantastic to hear that Casa Cervo continues to impress with its location, size, and quality, and that the kitchen upgrades were noticed and appreciated. Your trust in us means the world, and we’re so grateful for your loyalty and support over the years. Thank you again for your glowing review and for allowing us to be part of your vacation experiences. We can’t wait to welcome you back for another first-class getaway! Warm regards, The Isle Blue Team

Posted 6 months ago

“Isle Blue delivered! We enjoyed the hoouse and the housekeeper was great. We did not make any requessts of the concierge but it was clear that he expected a tip. It would be helpful if Isle Blue told me up front what tipping was expected and for what. i did tip the housekeeper. I think in general that Isle Blue could communicate better.”

Helpful Report

Posted 6 months ago

“It’s beautiful and the staff was excellent.I really enjoyed myself and the family too”

Helpful Report

Posted 6 months ago

Dear Lucille, Thank you for your lovely review! We're so happy to hear that you and your family had a wonderful time and enjoyed the beauty of the property and our excellent staff. We hope to welcome you back for another unforgettable stay! Warm regards, The Isle Blue Team

Posted 6 months ago

“Great location and great staff made this property feel like our home away from home!”

Helpful Report

Posted 6 months ago

Dear Corey, Thank you for your kind words! We’re delighted to hear that you felt at home and enjoyed the location and our staff’s hospitality. We hope to welcome you back for another wonderful stay! Warm regards, The Isle Blue Team

Posted 6 months ago

“Excellent value. The only downside is the steep driveway.”

Helpful Report

Posted 6 months ago

Dear Tom, Thank you for your thoughtful review! We're delighted to hear you found excellent value in your stay. The driveway may be a bit steep, but we like to think of it as part of the island's natural charm, leading to those stunning views and unforgettable experiences. We hope to welcome you back for another beautiful adventure soon! Warm regards, The Isle Blue Team

Posted 6 months ago

“The location and security of the villa are outstanding. Quiet with wonderful scenery. The spacious building is constructed with the highest level of strength and huge strong windows with hurricane protection. The infinity pool and teak decks are state of the art. The concrete pool side pergola is huge. Furnishings and plumbing and appliances are highest quality available. The interiors and exterior have decorator level designs. A powerful Kohler emergency generator keeps power up without a drop out. Personal service includes a consier available 24 hours a day when needed.”

Helpful Report

Posted 6 months ago

Dear Guy, Thank you for taking the time to share your experience! We truly appreciate your kind words and are delighted that we could be part of your memorable getaway. We look forward to welcoming you back for another beautiful adventure soon! Warm regards, The Isle Blue Team

Posted 6 months ago

“Worked with Eddie to find the perfect house in St. Martin. He knows the island well, and is a great asset.”

Helpful Report

Posted 6 months ago

Dear Meg, Thank you for your lovely review! We're so pleased to hear that Eddie's island expertise helped you find the perfect home for your stay in St. Martin. He truly is a valued member of our team, and your kind words will mean a lot to him. We look forward to assisting you with another unforgettable vacation in the future! Warm regards, The Isle Blue Team

Posted 6 months ago

“The management team met us upon arrival at the house, she was very professional, showed us around, and how everything worked. Beautiful property, great location, and the added amenities in the bathrooms, and kitchens were fantastic”

Helpful Report

Posted 7 months ago

Dear Shelley, Thank you so much for your kind words! We're thrilled to hear that you had a smooth arrival and appreciated the tour of the property. It's wonderful to know that the location, amenities, and attention to detail made your stay even more special. We hope to have the pleasure of welcoming you back soon! Warm regards, The Isle Blue Team

Posted 7 months ago

“The Isle Blue concierge's were very responsive and helpful prior to leaving on our trip.”

Helpful Report

Posted 7 months ago

Dear James, Thank you for your kind words! We're so pleased to hear that our concierge team was responsive and helpful in preparing for your trip. Ensuring a smooth and stress-free experience is always our goal. We hope your journey was filled with wonderful memories, and we look forward to assisting you again for future getaways! Warm regards, The Isle Blue Team

Posted 7 months ago

“Great working with Isle Blue and will always book through you guys!”

Helpful Report

Posted 7 months ago

Dear Samantha, Thank you so much for your kind words! We’re thrilled to hear that you loved your vacation and enjoyed our service. It’s always our goal to make every experience seamless and unforgettable, and we’re so glad we could contribute to your special getaway. We look forward to welcoming you back for another amazing vacation soon! Warm regards, The Isle Blue Team

Posted 7 months ago

“Emerald Beach Villa 1 was a perfect unit for our one week visit. Amazing gardens and landscaping! The two women who cooked (Pam)and cleaned (Sharon) did an exceptional job. We loved the outdoor dining in the gazebo and ready access to the beach. The beach quality varied by the time of day as tides tended to bring bits of coral up at certain times of the day. At low tide there was a long beautiful walkable beach. Ocean and pool temperatures were perfect. Good news: no mosquitos.”

Isle Blue 5 star review on 30th January 2025

Helpful Report

Posted 7 months ago

Dear Robert, Thank you so much for sharing your wonderful experience with us, and for the beautiful photos! We're thrilled to hear that Emerald Beach Villa 1 was the perfect spot for your week-long visit. It’s great to know you enjoyed the gardens, the outdoor dining, and the easy access to the beach. Pam and Sharon will be so happy to hear that their efforts made your stay even more memorable. We’re glad the beach provided a stunning spot for both relaxation and exploration, and it’s fantastic that you didn’t have to worry about mosquitoes! We look forward to welcoming you back soon! Warm regards, The Isle Blue Team

Posted 7 months ago

“This place was a dream come true vacation. The butler, chef and property were amazing. We were well taken care of and loved the property, food and amenities. So much space for all of us. Can’t say enough good things. Would love to come back!!”

Helpful Report

Posted 7 months ago

Dear Lori, Thank you so much for your wonderful review! We're thrilled to hear that your vacation was a dream come true. It’s fantastic to know that the butler, chef, and property exceeded your expectations, and that you enjoyed the space, food, and amenities. We’d be honored to welcome you back for another unforgettable stay! Warm regards, The Isle Blue Team

Posted 7 months ago

“This was a magical place. I’ve been to a lot of places and this hands down is one of the most beautiful places I’ve ever been. The staff was amazing as well!! And you need a better social Media person because the pics you have don’t do it any justice!!”

Isle Blue 5 star review on 26th January 2025

Helpful Report

Posted 7 months ago

Dear Marnie, Thank you so much for your kind words! We are thrilled to hear that you had such a magical experience with us and that you found the place to be one of the most beautiful you’ve ever visited. We're also so happy to know that the staff made a positive impact on your stay. We truly appreciate your feedback about our social media and will definitely take it into consideration to ensure we better capture the beauty of this special place. We hope to welcome you back soon and give you another unforgettable experience! Warm regards, The Isle Blue Team

Posted 7 months ago

“I don't know where to begin, the whole experience was amazing. The manager, Eric, the staff, the home and the view. We never left the home and I want to go back. Also, food is just not the same after having a chef for our stay. I can't wait to go back!”

Helpful Report

Posted 7 months ago

Dear Elena, Wow, thank you so much for your heartfelt review! We’re overjoyed to hear that everything about your stay exceeded expectations. From the exceptional service provided by Eric and the team to the breathtaking home and view. It’s wonderful to know you enjoyed every moment, especially the amazing meals prepared by the chef! We agree, it’s hard to go back to regular dining after such a treat! We can’t wait to welcome you back for another unforgettable experience. You’ll always have a home with us! Warm regards, The Isle Blue Team

Posted 7 months ago

“Isle blue made booking a breeze, I loved being able to do everything right through their site and having one place to view my itinterary from start to finish. It gave me peace of mind picking companies they partner with rather than relying on a random internet search. They answered any questions that came up throughout the planning process and provided helpful information along the way.”

Helpful Report

Posted 7 months ago

Dear Katrina, Thank you so much for your thoughtful review! We’re so glad to hear that our easy-to-use platform helped streamline your booking process and gave you peace of mind throughout the planning. It’s always our goal to provide a seamless and stress-free experience, and we're happy to know that our team and trusted partners were able to support you along the way. We truly appreciate your feedback and look forward to helping you plan your next amazing trip! Warm regards, The Isle Blue Team

Posted 7 months ago

“Had a great time. The house is beautiful with a great yard. Nice furniture and beautifully landscaped. We stayed over Christmas and had fun time cooking and relaxing. We enjoyed the hot tub and fire pit. Weather was great!”

Isle Blue 5 star review on 22nd January 2025

Helpful Report

Posted 7 months ago

Dear Janeen, Thank you for sharing your experience! We're thrilled to hear that you had such a memorable time over Christmas, enjoying the beautiful house, spacious yard, and cozy amenities like the hot tub and fire pit. It sounds like the perfect mix of relaxation and fun. We hope to have the pleasure of welcoming you back for another wonderful stay! Warm regards, The Isle Blue Team

Posted 7 months ago

“vse je bilo odlicno”

Helpful Report

Posted 7 months ago

Dear Janez, Thank you for your kind words! It’s truly a pleasure to know you had such a fantastic experience. We look forward to your next visit! Warm regards, The Isle Blue Team

Posted 7 months ago

“We had an amazing stay. Ron, oh and Elizabeth (Lisa) were more than extraordinary. We have never tasted such food that they cooked. Morning, noon and dinner was out of this world. 5 star all day long. The place was amazing for 14 of us, we now have memories of a life time. The villa was just perfect. Maids came everyday cleaned our rooms, did our laundry, plenty of towels….they did a great job. The chefs worked from 7am till like 9pm or after. Met our every needs. Just ask and you have it. Food was beyond fabulous , we were blown away. Full breakfast, lunch and crazy 5 star dinners. 5 star! The help friendly And amazing we had tears when we left and hope to book again next year. It’s expensive for sure but so worth it. 14 family members ate all meals together in a beautiful setting. We sang all night long. Camp fire at night music and fun! Could not have had a better time! Thank you Oh. Ron and Lisa!!! They are the best of the best! I miss them already❤️❤️😤”

Helpful Report

Posted 7 months ago

Dear Nancy, Wow, thank you so much for this heartfelt and detailed review! We are beyond thrilled to hear that your stay was nothing short of amazing. Ron, Lisa, and the entire team truly strive to create unforgettable experiences, and we’re so happy that their dedication made your time with us so special. It’s wonderful to hear that the villa, meals, and service all contributed to such beautiful memories with your family. We hope to have the pleasure of welcoming you back next year for another unforgettable stay. Thank you again for sharing your experience with us and we can’t wait to see you all again! Warm regards, The Isle Blue Team

Posted 7 months ago

“The perfect vacation in St Martin! Isle Blue was invaluable guiding us with places to go, restaurants and the more mundane like grocery stores. Can’t wait to return!”

Helpful Report

Posted 7 months ago

Dear Robin, Thank you for your fantastic review! We're thrilled to hear that Isle Blue helped make your St. Martin vacation perfect by offering great recommendations and support. We can’t wait to welcome you back for another amazing stay! Warm regards, The Isle Blue Team

Posted 7 months ago

Isle Blue is rated 4.7 based on 999 reviews