Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 923 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 923 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 24th February 2025

Terri

542

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The home was incredible, more than we could have asked for. From the second we stepped in the house, my jaw was on the floor - such a beautiful open floor plan with gorgeous floor to ceiling windows looking right out onto the pool and the bay. Bedrooms were very spacious and comfortable, bathrooms were perfect, and the kitchen had plenty of space for all 8 of us to move around easily and was very well stocked with all we needed to prepare food and drinks. The kayaks and paddleboards were a treat. The sandbar immediately outside the house and towards Rum Point restaurant was a hot spot for local boats (and their music) especially on the weekend - not very disturbing but sometimes the music did get a bit loud. Also bummed that some of the nearby restaurants (including Rum Point and Kaibo) had reduced/closed hours starting in September, which we did not know, but that had nothing to do with the beauty of the home. Would 100% stay at Isle Blue again!”

Helpful Report

Posted 6 months ago

Dear Kristine, Thank you for your wonderful review! We're absolutely thrilled to hear that the home exceeded your expectations and that you enjoyed the beautiful open layout and scenic views. It sounds like you made the most of the amenities, and we're glad the kayaks and paddleboards added to your experience. We can't wait to welcome you back to Isle Blue in the future! Warm regards, The Isle Blue Team

Posted 6 months ago

“The villas was very nice. Carl and Christina were awesome. They ensured we had all that we needed and took great care of the house.”

Helpful Report

Posted 6 months ago

Dear Adeline, Thank you for your kind words, we will pass on your positive feedback to Carl and Christina. We hope to see you again soon. Warm regards, The Isle Blue Team

Posted 6 months ago

“Sarah Gigli has booked several vacations for us and she is awesome. She is very quick in responding and very efficient.”

Helpful Report

Posted 6 months ago

Dear Priti, We are delighted to hear your positive feedback and will ensure to pass this on to Sarah. We look forward to welcoming you again soon. Warm regards, The Isle Blue Team

Posted 6 months ago

“Wonderful staff and wonderful villa”

Isle Blue 5 star review on 30th August 2024

Helpful Report

Posted 6 months ago

Dear Kevin, Thank you for sharing your wonderful photos of your time in villa Buttonwood Reef, Jamaica. We are delighted to hear you were so happy with the staff and our villa. We look forward to welcoming you again soon. Warm regards, The Isle Blue Team

Posted 6 months ago

“Outstanding staff and service.”

Helpful Report

Posted 6 months ago

Dear Emma, We are delighted to hear that you found our staff and service outstanding. We look forward to welcoming you again soon. Warm regards, The Isle Blue Team

Posted 6 months ago

“I recently booked a trip to Barbados for my family through Isle Blue. I found everyone to be extremely helpful and timely when responing to my questions. The concierge assigned to me redifined the word helpful as he went out of his way to make sure all would be in order when we arrived. I do not hesitate to recommend Isle Blue and will gladly use their services again.”

Helpful Report

Posted 6 months ago

Dear Frank, Thank you for sharing your experience with us! We're thrilled to hear that your trip to Barbados was such a success and that our team was able to assist you every step of the way. It's wonderful to know that your concierge exceeded your expectations and made sure everything was perfectly arranged for your arrival. We truly appreciate your recommendation and are honored to have earned your trust. We look forward to helping you plan many more memorable trips in the future! Warm regards, The Isle Blue Team

Posted 6 months ago

“This was our third vacation with Isle Blue, and, just like the previous ones, it was exceptional. Eddie, a dedicated Isle Blue team member, was incredibly helpful from the moment we made our initial reservation. He answered all our questions and provided clarity on various payment options, giving us peace of mind. Our pre-travel concierge, Areti, went above and beyond in managing our group of 14. She coordinated transportation, organized food preparation at the villa, arranged activities, and even joined our WhatsApp group to address any additional questions. Her attention to detail made our planning seamless. Once we arrived, our local concierge Andry was a true gem. She organized activities, handled shopping, and was always available to assist throughout our stay. Her support made our vacation smooth and stress-free. Isle Blue continues to impress with their outstanding service, and we look forward to using their services again in the future.”

Helpful Report

Posted 6 months ago

Dear Paula, Thank you so much for your continued trust in Isle Blue! We’re thrilled to hear that your third vacation with us was just as exceptional as the previous ones. It’s wonderful to know that Eddie, Areti, and Andry made such a positive impact on your experience, from the initial booking process to your time at the villa. We’re especially pleased that our team’s dedication to detail and personalized service helped create a seamless and stress-free vacation for your group. Your kind words mean the world to us, and we’re delighted to have earned your ongoing loyalty. We look forward to planning many more unforgettable vacations for you in the future! Warm regards, The Isle Blue Team

Posted 6 months ago

“Isle Blue truly does a great job from the begining to the end. Booking is easy, flow of info along the way is excellent and while on property the staff are so attentive. I highly recomend Isle Blu and have now used them many times.”

Helpful Report

Posted 6 months ago

Dear Stephen, Thank you so much for your wonderful review! We're thrilled to hear that you had such a seamless experience with us from start to finish. It's always our goal to make the booking process smooth and ensure that you have excellent support throughout your stay. We're also delighted that our team’s attentiveness made your visit memorable. Your continued trust and recommendation mean the world to us. We look forward to helping you with your next trip! Warm regards, The Isle Blue Team

Posted 6 months ago

“Isle Blue was very easy to work with prompt and informative communication. We felt very confident that all the details of both the trip and property we were renting would be taken care of and they were. The property we stayed in was heads and shoulders above a traditional AirBnb or VRBO. Exquisite artwork and furnishings on top of location and accommodations!”

Helpful Report

Posted 6 months ago

Good day Shelley, Thank you for your wonderful feedback! We're so glad to hear that you had a seamless experience with Isle Blue and that the property exceeded your expectations. It’s always our goal to provide exceptional service and unforgettable stays. We look forward to helping you plan your next luxurious getaway! Warm Regards, The Isle Blue Team

Posted 6 months ago

“We had an amazing time! This was by far one of my best traveling experiences. I have never booked through an agency, but Eddie & Mary made this an easy and seamless process. They were very responsive and did their best to answer all of my questions and concerns. Everything was top tier and exceeded my expectations. The food, drinks and staff at the villa were amazing! Our driver was great! He was always on time and stayed with us wherever we went! They will always have my business when I am visiting MoBay. If you are in doubt, I 1000% recommend booking!”

Helpful Report

Posted 7 months ago

Good day Erika, Thank you for sharing your experience! We’re thrilled to hear everything exceeded your expectations and that Eddie & Mary made your first booking through an agency seamless. We can’t wait to welcome you back to MoBay! 🌴 Warm Regards, The Isle Blue Team

Posted 6 months ago

“The property manager was more than responsive and helpful.”

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Posted 7 months ago

Good day Hugh, Thank you for your kind words! We're glad to hear the property manager was helpful and responsive during your stay. Warm Regards, The Isle Blue Team

Posted 6 months ago

“Our experience with Isle Blue has been utterly seamless since our first contact to sourcing an appropriate property for our family right through to concierge support while there. The level of professionalism and can do approach from the team helped make up our minds to book again the week we arrived home for the following year through Isle Blue.”

Helpful Report

Posted 7 months ago

Good day Richard, Thank you so much for your wonderful feedback! We’re thrilled that your experience with Isle Blue was seamless from start to finish. We look forward to helping you create another unforgettable vacation next year! Warm regards, The Isle Blue Team

Posted 6 months ago

“The Sunrise villa was a perfect spot for our honeymoon. It was absolutely outstanding in every way. We can't imagine finding a better one but we will use Isle Blue to try. Our experience was perfection.”

Helpful Report

Posted 7 months ago

Good day Randall, Thank you for your kind words! We’re thrilled that Sunrise Villa made your honeymoon so special. We can’t wait to help you find the next perfect spot with Isle Blue ! Warm Regards, The Isle Blue Team

Posted 6 months ago

“Wonderful trip to Provence exploring beautiful villages and landscapes”

Helpful Report

Posted 7 months ago

Dear Rob, We are pleased to hear how wonderful your trip to Provence was and we look forward to welcoming you back soon! Warm regards, The Isle Blue Team

Posted 7 months ago

“Great to book through! The correspondence was always incredibly prompt and helpful! They helped us create such a memorable vacation!”

Helpful Report

Posted 7 months ago

Hello Nolan, Thank you for your wonderful review! We're delighted to hear that our prompt and helpful correspondence made booking through us a great experience. It’s fantastic to know we helped create such a memorable vacation for you. We look forward to assisting you with your future travel plans ! Warm Regards, The Isle Blue Team

Posted 7 months ago

“Isle Blue delivered on everything as promised from start to finish. Constant communication before, during and after vac ended”

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Posted 7 months ago

Hello Kerry, Thank you for your kind words ! We’re delighted to hear that Isle Blue delivered on all promises and that you appreciated the constant communication throughout your vacation. It was a pleasure assisting you, and we look forward to helping you plan your next getaway ! Warm Regards, The Isle blue Team

Posted 7 months ago

“Beautiful place. Great service. Amazing”

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Posted 7 months ago

Good day Kevin, Thank you for your lovely review! We're delighted to hear that you enjoyed the beautiful place, great service, and had an amazing experience. We look forward to welcoming you back soon! Warm Regards, The Isle Blue Team

Posted 7 months ago

“Customer Service was awesome and all questions were handled promptly”

Helpful Report

Posted 7 months ago

Dear Maryellen, Thank you for your feedback! We're thrilled to hear that our customer service team was able to handle all your questions promptly and to your satisfaction. Your positive experience is important to us, and we look forward to assisting you again in the future! Warm Regards, The Isle Blue Team

Posted 7 months ago

“We had the most incredible experience because of the team at Isle Blue. They answered all our questions leading up to the visit and provided fantastic recommendations for things to do on-site. They also helped coordinate ensuring there was food, drinks and everything you'd need at the villa upon arrival. Once we got there, the staff introduced themselves and they were on top of everything! Anything you needed? They handled. Anything you wanted? They got it for you - quickly, too! Would highly recommend booking!”

Helpful Report

Posted 7 months ago

Good day Aliza, Thank you for your fantastic review! We're thrilled to hear that you had an incredible experience with Isle Blue. Our team takes pride in providing excellent service and ensuring our guests have everything they need for a memorable stay. We're glad you enjoyed the recommendations and the seamless coordination for your arrival. It's wonderful to know that our staff exceeded your expectations and promptly attended to all your needs. Thank you for recommending us, and we look forward to welcoming you back soon!

Posted 7 months ago

“From the moment we booked until the moment we departed our gorgeous rental home, we felt cared for and informed. As a welcome amenity, we arrived to an overflowing basket of fruit, Champagne, milk and orange juice - utterly thoughtful! The home was better than the photos indicated and we had a marvelous week in Gordes. We highly recommend Isle Blue and look forward to our next stay at one of the spectacular homes!”

Helpful Report

Posted 7 months ago

Good day Melissa, Thank you so much for your kind words ! We're thrilled to hear that you loved your stay in Punta Mita and that our agent provided excellent service. It's wonderful to know that the housekeeper/cook and the on-site manager made your stay even more enjoyable. We can't wait to welcome you back for another fantastic experience !

Posted 7 months ago

Isle Blue is rated 4.7 based on 923 reviews