Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 902 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 902 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 30th January 2025

Robert

Isle Blue 5 star review on 26th January 2025

Marnie

Isle Blue 5 star review on 22nd January 2025

Janeen

Isle Blue 5 star review on 7th January 2025

Rob

533

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff at Isle Blue were very knowledgeable and helpful. No job was too big for them and I felt all requests were listened to and actioned appropriately. With very clear communication. Thank you”

Helpful Report

Posted 3 months ago

Good day Christine, Thank you so much for your kind words ! We're thrilled to hear that you found our team knowledgeable and helpful, and that your requests were handled smoothly. We truly appreciate your feedback and look forward to assisting you again in the future ! Warm Regards, The Isle Blue Team

Posted 3 months ago

“we were very pleased with Isle Blue everyhting was seemless.”

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Posted 3 months ago

Good day Mike, Thank you so much for your kind words ! We're thrilled to hear that everything was seamless and that you had a great experience with Isle Blue. We look forward to assisting you with your next getaway ! Warm Regards, The Isle Blue Team

Posted 3 months ago

“Awesome customer service !”

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Posted 4 months ago

Good day Jeffrey, Thank you for your kind words ! We're delighted to hear you had an awesome experience with our customer service. We look forward to serving you again soon ! Warm regards, The Isle Blue Team

Posted 3 months ago

“Great service! They make sure all the details are taken care of.”

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Posted 4 months ago

Good day Ilex, Thank you for your wonderful feedback ! We're so glad to hear that our attention to detail made your experience special. We look forward to making your next stay just as seamless ! Warm regards, The Isle Blue Team

Posted 3 months ago

“The service provided is wonderful”

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Posted 4 months ago

Good day Cameron, Thank you for your kind words ! We're delighted to hear you enjoyed the service and look forward to welcoming you again soon ! Warm regards, The Isle Blue Team

Posted 3 months ago

“Great people”

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Posted 4 months ago

Dear George, We are delighted to hear that our team met your expectations, and we will be sure to pass on the positive feedback to them. We look forward to seeing you again soon! The Isle Blue Team

Posted 4 months ago

“The home was incredible, more than we could have asked for. From the second we stepped in the house, my jaw was on the floor - such a beautiful open floor plan with gorgeous floor to ceiling windows looking right out onto the pool and the bay. Bedrooms were very spacious and comfortable, bathrooms were perfect, and the kitchen had plenty of space for all 8 of us to move around easily and was very well stocked with all we needed to prepare food and drinks. The kayaks and paddleboards were a treat. The sandbar immediately outside the house and towards Rum Point restaurant was a hot spot for local boats (and their music) especially on the weekend - not very disturbing but sometimes the music did get a bit loud. Also bummed that some of the nearby restaurants (including Rum Point and Kaibo) had reduced/closed hours starting in September, which we did not know, but that had nothing to do with the beauty of the home. Would 100% stay at Isle Blue again!”

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Posted 4 months ago

Dear Kristine, Thank you for your wonderful review! We're absolutely thrilled to hear that the home exceeded your expectations and that you enjoyed the beautiful open layout and scenic views. It sounds like you made the most of the amenities, and we're glad the kayaks and paddleboards added to your experience. We can't wait to welcome you back to Isle Blue in the future! Warm regards, The Isle Blue Team

Posted 4 months ago

“The villas was very nice. Carl and Christina were awesome. They ensured we had all that we needed and took great care of the house.”

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Posted 5 months ago

Dear Adeline, Thank you for your kind words, we will pass on your positive feedback to Carl and Christina. We hope to see you again soon. Warm regards, The Isle Blue Team

Posted 5 months ago

“Sarah Gigli has booked several vacations for us and she is awesome. She is very quick in responding and very efficient.”

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Posted 5 months ago

Dear Priti, We are delighted to hear your positive feedback and will ensure to pass this on to Sarah. We look forward to welcoming you again soon. Warm regards, The Isle Blue Team

Posted 5 months ago

“Wonderful staff and wonderful villa”

Isle Blue 5 star review on 30th August 2024

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Posted 5 months ago

Dear Kevin, Thank you for sharing your wonderful photos of your time in villa Buttonwood Reef, Jamaica. We are delighted to hear you were so happy with the staff and our villa. We look forward to welcoming you again soon. Warm regards, The Isle Blue Team

Posted 5 months ago

“Outstanding staff and service.”

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Posted 5 months ago

Dear Emma, We are delighted to hear that you found our staff and service outstanding. We look forward to welcoming you again soon. Warm regards, The Isle Blue Team

Posted 5 months ago

“I recently booked a trip to Barbados for my family through Isle Blue. I found everyone to be extremely helpful and timely when responing to my questions. The concierge assigned to me redifined the word helpful as he went out of his way to make sure all would be in order when we arrived. I do not hesitate to recommend Isle Blue and will gladly use their services again.”

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Posted 5 months ago

Dear Frank, Thank you for sharing your experience with us! We're thrilled to hear that your trip to Barbados was such a success and that our team was able to assist you every step of the way. It's wonderful to know that your concierge exceeded your expectations and made sure everything was perfectly arranged for your arrival. We truly appreciate your recommendation and are honored to have earned your trust. We look forward to helping you plan many more memorable trips in the future! Warm regards, The Isle Blue Team

Posted 5 months ago

“This was our third vacation with Isle Blue, and, just like the previous ones, it was exceptional. Eddie, a dedicated Isle Blue team member, was incredibly helpful from the moment we made our initial reservation. He answered all our questions and provided clarity on various payment options, giving us peace of mind. Our pre-travel concierge, Areti, went above and beyond in managing our group of 14. She coordinated transportation, organized food preparation at the villa, arranged activities, and even joined our WhatsApp group to address any additional questions. Her attention to detail made our planning seamless. Once we arrived, our local concierge Andry was a true gem. She organized activities, handled shopping, and was always available to assist throughout our stay. Her support made our vacation smooth and stress-free. Isle Blue continues to impress with their outstanding service, and we look forward to using their services again in the future.”

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Posted 5 months ago

Dear Paula, Thank you so much for your continued trust in Isle Blue! We’re thrilled to hear that your third vacation with us was just as exceptional as the previous ones. It’s wonderful to know that Eddie, Areti, and Andry made such a positive impact on your experience, from the initial booking process to your time at the villa. We’re especially pleased that our team’s dedication to detail and personalized service helped create a seamless and stress-free vacation for your group. Your kind words mean the world to us, and we’re delighted to have earned your ongoing loyalty. We look forward to planning many more unforgettable vacations for you in the future! Warm regards, The Isle Blue Team

Posted 5 months ago

“Isle Blue truly does a great job from the begining to the end. Booking is easy, flow of info along the way is excellent and while on property the staff are so attentive. I highly recomend Isle Blu and have now used them many times.”

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Posted 5 months ago

Dear Stephen, Thank you so much for your wonderful review! We're thrilled to hear that you had such a seamless experience with us from start to finish. It's always our goal to make the booking process smooth and ensure that you have excellent support throughout your stay. We're also delighted that our team’s attentiveness made your visit memorable. Your continued trust and recommendation mean the world to us. We look forward to helping you with your next trip! Warm regards, The Isle Blue Team

Posted 5 months ago

“Isle Blue was very easy to work with prompt and informative communication. We felt very confident that all the details of both the trip and property we were renting would be taken care of and they were. The property we stayed in was heads and shoulders above a traditional AirBnb or VRBO. Exquisite artwork and furnishings on top of location and accommodations!”

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Posted 5 months ago

Good day Shelley, Thank you for your wonderful feedback! We're so glad to hear that you had a seamless experience with Isle Blue and that the property exceeded your expectations. It’s always our goal to provide exceptional service and unforgettable stays. We look forward to helping you plan your next luxurious getaway! Warm Regards, The Isle Blue Team

Posted 5 months ago

“We had an amazing time! This was by far one of my best traveling experiences. I have never booked through an agency, but Eddie & Mary made this an easy and seamless process. They were very responsive and did their best to answer all of my questions and concerns. Everything was top tier and exceeded my expectations. The food, drinks and staff at the villa were amazing! Our driver was great! He was always on time and stayed with us wherever we went! They will always have my business when I am visiting MoBay. If you are in doubt, I 1000% recommend booking!”

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Posted 5 months ago

Good day Erika, Thank you for sharing your experience! We’re thrilled to hear everything exceeded your expectations and that Eddie & Mary made your first booking through an agency seamless. We can’t wait to welcome you back to MoBay! 🌴 Warm Regards, The Isle Blue Team

Posted 5 months ago

“My husband plus two friends stayed at the On the Rocks villa in July 2024, which was booked through Isle Blue. The booking process was fairly straight forward. The provided advanced information about different excursions, private chef, etc. However, the prices were exhorbitant. The property manager told us upon arrival to the villa that the rate did not include electricity. We were totally surprised about this and felt very blind sided by this policy. In addition, we eventually learned that there was a water leak which maintenance was working to resolve. When we are responsible for electricity, then we became extremely concerned about utilities and the water leak. There were a lot of back and forth with the property management, but they did not resolve this issue until after our departure. This was a Huge point of frustration as we paid A Lot of money for our stay at the house. I would recommend the property but make sure you understand the policy for electricity.”

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Posted 5 months ago

“The property manager was more than responsive and helpful.”

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Posted 5 months ago

Good day Hugh, Thank you for your kind words! We're glad to hear the property manager was helpful and responsive during your stay. Warm Regards, The Isle Blue Team

Posted 5 months ago

“Our experience with Isle Blue has been utterly seamless since our first contact to sourcing an appropriate property for our family right through to concierge support while there. The level of professionalism and can do approach from the team helped make up our minds to book again the week we arrived home for the following year through Isle Blue.”

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Posted 5 months ago

Good day Richard, Thank you so much for your wonderful feedback! We’re thrilled that your experience with Isle Blue was seamless from start to finish. We look forward to helping you create another unforgettable vacation next year! Warm regards, The Isle Blue Team

Posted 5 months ago

“The Sunrise villa was a perfect spot for our honeymoon. It was absolutely outstanding in every way. We can't imagine finding a better one but we will use Isle Blue to try. Our experience was perfection.”

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Posted 5 months ago

Good day Randall, Thank you for your kind words! We’re thrilled that Sunrise Villa made your honeymoon so special. We can’t wait to help you find the next perfect spot with Isle Blue ! Warm Regards, The Isle Blue Team

Posted 5 months ago

Isle Blue is rated 4.7 based on 902 reviews