Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 999 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 12th August 2025

Brittany

Isle Blue 5 star review on 2nd August 2025

Jose H

James

600

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our stay was amazing. It was relaxing and just what we needed!”

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Posted 5 months ago

Dear Melaney, Thank you so much for your lovely review! We are thrilled to hear that your stay was everything you hoped for - relaxing and exactly what you needed. It’s always our goal to provide a peaceful and rejuvenating experience, and we’re so glad we could deliver that for you. We truly appreciate you taking the time to share your feedback, and we hope to welcome you back for another wonderful stay in the future! Warm regards, The Isle Blue Team

Posted 5 months ago

“We had an amazing experience with Isle Blue Concierge during my villa stay in Turks and Caicos. From the moment we booked, their team went above and beyond to ensure our trip was seamless. They helped with everything from arranging airport transfers to organizing excursions, and even securing a private chef for a special dinner. Their personalized attention made us feel truly taken care of. The villa itself was stunning, and Isle Blue's local knowledge made it easy to enjoy all the best the island has to offer. If you're planning a luxury getaway, their concierge service is a game-changer! Highly recommend!”

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Posted 5 months ago

Dear Rebecca, Thank you so much for sharing your wonderful experience with us! We are truly delighted to hear that your time in Turks and Caicos was made special by the Isle Blue Concierge team. It brings us great joy to know that our efforts, from arranging airport transfers to organizing excursions and even securing a private chef, contributed to a seamless and memorable stay for you. We are so pleased that the villa met your expectations and that our local insights helped you make the most of your time on the island. Providing personalized attention and ensuring every detail is just right is what we strive for, and we are thrilled it made such a positive impact on your trip. Your kind recommendation means so much to us, and we will be sure to pass along your lovely feedback to the entire team. We look forward to welcoming you back for another exceptional getaway in the future! Warm regards, The Isle Blue Team

Posted 5 months ago

“Good service and quick response”

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Posted 5 months ago

Dear Martin, Thank you so much for taking the time to share your kind words with us! We are thrilled to hear that you appreciated our service and quick response, it means the world to our team. Providing exceptional experiences for our guests is always our top priority, and your feedback truly motivates us to keep striving for excellence. We hope to have the pleasure of welcoming you back soon for another wonderful stay. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, The Isle Blue Team

Posted 5 months ago

“Beautiful Villa, great times. Thank you Blue Isle. But please talk to the property manager about the hot water not working. Twice they said it was fixed. But the Master bedroom never had hot water. I tell you now, so the next guest does not give you a bad Google Review Kind Regards Tim”

Helpful Report

Posted 5 months ago

Dear Tim, Thank you for your thoughtful review and for bringing the hot water issue to our attention. We’re delighted to hear you enjoyed your stay at the villa and created great memories with us. We sincerely apologize for the inconvenience you experienced regarding the hot water in the master bedroom. Your feedback is invaluable, and we will be reaching out to the property manager to ensure this is addressed promptly. We truly appreciate your understanding and care in sharing this information to help future guests have an even better experience. Thank you for choosing Isle Blue, and we hope to welcome you back for another memorable getaway soon! Warm regards, The Isle Blue Team

Posted 5 months ago

“Responsive service and handled nearly everything we needed promptly.”

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Posted 5 months ago

Dear Beth, Thank you for your excellent review and for highlighting our responsive service! We're delighted to hear that we were able to promptly assist with your needs during your stay. At Isle Blue, we constantly strive to provide seamless experiences for our guests, and your positive feedback is truly appreciated. We look forward to welcoming you back for another fantastic getaway in the future! Warm regards, The Isle Blue Team

Posted 5 months ago

“As always, we had an amazing experience with this villa and the amazing staff. We would highly recommend Isle Blue!!”

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Posted 5 months ago

Dear Jennifer, Thank you so much for taking the time to share your wonderful feedback with us! We are absolutely delighted to hear that you had an amazing experience at the villa and that our staff contributed to making your stay memorable. Your kind words mean the world to us and serve as a great motivation to continue delivering exceptional service. We truly appreciate your recommendation and are thrilled to know that you would highly recommend Isle Blue. It was our pleasure to host you, and we look forward to welcoming you back for another unforgettable stay in the future. Warm regards, The Isle Blue Team

Posted 5 months ago

“Isle of Blue made our trip to TCI a very pleasant and enjoyable experience. The villa we rented (Villa Enandi) was AWESOME! It was a perfect setup for my wife and me, along with our three daughters and their families. We enjoyed just hanging out at the villa and enjoying each other around the pool and around the house. We planned a excursion a day which created a nice pace as we celebrated my wife's 60th birthday. We did the jet ski tour, snorkeling boat, personal chef for the birthday dinner, in house spa and two person catamarans. These were all so fun and provided a nice variety of activity. Our personal concierge made everything easy. He was very responsive and on top of every request, making our trip very smooth and seamless. Not a single glitch. We would highly recommend Isle of Blue for your next trip to TCI.”

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Posted 6 months ago

Dear John, Thank you so much for sharing such a detailed and heartfelt review of your experience with Isle Blue! We are absolutely thrilled to hear that your stay at Villa Enandi was "AWESOME" and that it provided the perfect setting for your family to celebrate your wife’s 60th birthday. It’s wonderful to know that the villa’s setup, pool, and overall ambiance allowed you to enjoy quality time together. We’re also delighted that the excursions and activities from the jet ski tour and snorkeling to the personal chef, in-house spa, and catamarans, added such a special touch to your celebration. It’s fantastic to hear that your personal concierge made everything seamless and stress-free, ensuring a trip without a single glitch. Your kind words and high recommendation mean the world to us, and we are so grateful to have been part of such a memorable milestone. We hope to welcome you and your family back for another unforgettable experience in the future! Warm regards, The Isle Blue Team

Posted 6 months ago

“Easy to use site with quality listings”

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Posted 6 months ago

Dear Kate, Thank you so much for your kind feedback! We’re thrilled to hear that you found our website easy to use and that our listings met your expectations for quality. Providing a seamless experience for our guests is always our goal, and your positive comments truly mean a lot to us. We look forward to assisting you with your future travel plans and helping you find the perfect villa for your next getaway. Warm regards, The Isle Blue Team

Posted 6 months ago

“Our group of four friends enjoyed the beautiful Casa Amigos in Costa Rica, sitting high up surrounded by lush jungle and overlooking fabulous ocean views and stunning sunsets. Our first Isle Blue experience was in Tulum, Mexico. We worried each time that the pictures and descriptions might be exaggerated. But, in fact, their pictures never did justice to the spectacular homes that made our trips very special. The Isle Blue staff helped to make every day perfect in every way. Our expectations have been exceeded every time Isle Blue is part of our vacation experience; thank you!”

Isle Blue 5 star review on 24th February 2025

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Posted 6 months ago

Dear Terri, Thank you for your thoughtful and heartwarming review! We are truly delighted to hear that you and your friends had such a wonderful experience at Casa Amigos in Costa Rica. It’s amazing to know that the breathtaking views and lush surroundings made your stay so special. We greatly appreciate your continued trust in Isle Blue and are thrilled to have exceeded your expectations once again. Your kind words mean the world to us, and we look forward to helping create more unforgettable vacation experiences for you in the future! Warm regards, The Isle Blue Team

Posted 6 months ago

“Incredible attention to detail start to finish!”

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Posted 6 months ago

Dear Mark, Thank you for your wonderful review! We're delighted to hear that you appreciated the attention to detail throughout your experience. Providing exceptional service is our top priority, and your kind words mean so much to us. We look forward to welcoming you again in the future! Warm regards, The Isle Blue Team

Posted 6 months ago

“Isle Blue was fantastic to deal with—very professional, responsive, and made the booking process seamless.”

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Posted 6 months ago

Dear Hannah, Thank you so much for your wonderful review! We’re thrilled to hear that you found Isle Blue fantastic to work with and that our team’s professionalism and responsiveness made the booking process seamless for you. Providing a smooth and stress-free experience is always our goal, and we’re so glad we could deliver. We truly appreciate your kind words and look forward to assisting you with your future vacation plans. It would be our pleasure to help create another memorable experience for you! Warm regards, The Isle Blue Team

Posted 6 months ago

“We have continued to work with Isle Blue for our vacation planning and property rentals. I've lost count how many times we have worked together, but this trip was emblematic of all of our experiences. Every aspect of the trip was flawless. The property selection was high quality. Customer relations and services to assist with booking remains a highlight for us (especially Lisa... Thank you AGAIN). The concierge services before and during the trip were extremely helpful (and creative). The airport pickup and rental car delivery made a long travel day seamless for all of our guests. Housekeeping (Agatha) was timely and meticulous on a daily basis. This trip, we elected to use the chef services, and I will never rent another property without using this again. It was well worth the price! The chef (Lionel) was charming, talented, creative, funny, and adapted the menu as he observed which items we seemed to delight more than others. We have stayed at Casa Cervo once before, and chose to stay there a second time because of the location, size, and overall quality of the property. The kitchen appears to have been upgraded since our last visit! You can trust Isle Blue to deliver you a first class experience, start to finish.”

Helpful Report

Posted 6 months ago

Dear Chad, Thank you so much for your incredibly thoughtful and detailed review! We are absolutely delighted to hear that your recent trip was yet another flawless experience with Isle Blue. It’s an honor to have been part of so many of your vacations, and we’re thrilled that this one lived up to—and perhaps even exceeded—your expectations. We’re so glad you enjoyed the high-quality property selection, the seamless airport pickup and rental car delivery, and the exceptional housekeeping provided by Agatha. Lisa will be overjoyed to hear your kind words, and we’ll make sure to pass along your gratitude to her. It’s also wonderful to know that our concierge services were both helpful and creative, and that Lionel’s chef services added such a memorable and delightful touch to your stay. We agree—he’s truly a gem! It’s fantastic to hear that Casa Cervo continues to impress with its location, size, and quality, and that the kitchen upgrades were noticed and appreciated. Your trust in us means the world, and we’re so grateful for your loyalty and support over the years. Thank you again for your glowing review and for allowing us to be part of your vacation experiences. We can’t wait to welcome you back for another first-class getaway! Warm regards, The Isle Blue Team

Posted 6 months ago

“Isle Blue delivered! We enjoyed the hoouse and the housekeeper was great. We did not make any requessts of the concierge but it was clear that he expected a tip. It would be helpful if Isle Blue told me up front what tipping was expected and for what. i did tip the housekeeper. I think in general that Isle Blue could communicate better.”

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Posted 6 months ago

“It’s beautiful and the staff was excellent.I really enjoyed myself and the family too”

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Posted 6 months ago

Dear Lucille, Thank you for your lovely review! We're so happy to hear that you and your family had a wonderful time and enjoyed the beauty of the property and our excellent staff. We hope to welcome you back for another unforgettable stay! Warm regards, The Isle Blue Team

Posted 6 months ago

“Great location and great staff made this property feel like our home away from home!”

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Posted 6 months ago

Dear Corey, Thank you for your kind words! We’re delighted to hear that you felt at home and enjoyed the location and our staff’s hospitality. We hope to welcome you back for another wonderful stay! Warm regards, The Isle Blue Team

Posted 6 months ago

“Excellent value. The only downside is the steep driveway.”

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Posted 6 months ago

Dear Tom, Thank you for your thoughtful review! We're delighted to hear you found excellent value in your stay. The driveway may be a bit steep, but we like to think of it as part of the island's natural charm, leading to those stunning views and unforgettable experiences. We hope to welcome you back for another beautiful adventure soon! Warm regards, The Isle Blue Team

Posted 6 months ago

“The location and security of the villa are outstanding. Quiet with wonderful scenery. The spacious building is constructed with the highest level of strength and huge strong windows with hurricane protection. The infinity pool and teak decks are state of the art. The concrete pool side pergola is huge. Furnishings and plumbing and appliances are highest quality available. The interiors and exterior have decorator level designs. A powerful Kohler emergency generator keeps power up without a drop out. Personal service includes a consier available 24 hours a day when needed.”

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Posted 6 months ago

Dear Guy, Thank you for taking the time to share your experience! We truly appreciate your kind words and are delighted that we could be part of your memorable getaway. We look forward to welcoming you back for another beautiful adventure soon! Warm regards, The Isle Blue Team

Posted 6 months ago

“Worked with Eddie to find the perfect house in St. Martin. He knows the island well, and is a great asset.”

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Posted 6 months ago

Dear Meg, Thank you for your lovely review! We're so pleased to hear that Eddie's island expertise helped you find the perfect home for your stay in St. Martin. He truly is a valued member of our team, and your kind words will mean a lot to him. We look forward to assisting you with another unforgettable vacation in the future! Warm regards, The Isle Blue Team

Posted 6 months ago

“The management team met us upon arrival at the house, she was very professional, showed us around, and how everything worked. Beautiful property, great location, and the added amenities in the bathrooms, and kitchens were fantastic”

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Posted 7 months ago

Dear Shelley, Thank you so much for your kind words! We're thrilled to hear that you had a smooth arrival and appreciated the tour of the property. It's wonderful to know that the location, amenities, and attention to detail made your stay even more special. We hope to have the pleasure of welcoming you back soon! Warm regards, The Isle Blue Team

Posted 6 months ago

“The Isle Blue concierge's were very responsive and helpful prior to leaving on our trip.”

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Posted 7 months ago

Dear James, Thank you for your kind words! We're so pleased to hear that our concierge team was responsive and helpful in preparing for your trip. Ensuring a smooth and stress-free experience is always our goal. We hope your journey was filled with wonderful memories, and we look forward to assisting you again for future getaways! Warm regards, The Isle Blue Team

Posted 7 months ago

Isle Blue is rated 4.7 based on 999 reviews