Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.73

4.7 Rating 984 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 15th July 2025

Rosanna

Isle Blue 5 star review on 26th June 2025

Leann

591

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A truly magical experience from start to finish! We love the concierge service and the regular communication preparing for our trip and once we arrive, it was nothing short of perfect. The house was lovely and when we reached out to the staff with questions or small issues, each was responded to and resolved immediately. We will absolutely come back and use this service again. Highly recommend!”

Helpful Report

Posted 1 month ago

Dear Kerin, Thank you for your glowing review! We're thrilled your experience was magical from beginning to end and that our concierge team provided seamless service throughout your stay. It was our pleasure to ensure every detail was perfect, and we can't wait to welcome you back for another exceptional getaway. Warm regards, The Isle Blue Team

Posted 1 month ago

“Our family has used Isle Blue for separate villa bookings in St. Martin and in Turks & Caicos. In both instances, the team were responsive, easy to deal with and polite. I could not think of a better team to deal with - we have had nothing but positive experiences”

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Posted 1 month ago

Dear Thomas, We're so grateful for your kind words and loyalty! It's been our pleasure to arrange your villa stays across the Caribbean, and we're thrilled our team's professionalism and responsiveness have made each experience special for your family. We can't wait to welcome you back to any of our destinations. Warm regards, The Isle Blue Team

Posted 1 month ago

“A very professional company who at ever contact responded quicky with all the infronation needed.”

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Posted 1 month ago

Dear Kevin, We truly appreciate your positive feedback! It's wonderful to know our team provided the prompt, professional service you deserved. Your satisfaction means everything to us, and we can't wait to welcome you back. Warm regards, The Isle Blue Team

Posted 1 month ago

“Great customer service! Rhonda was very helpful and extremely responsive! Thank you !”

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Posted 2 months ago

Dear Ashley, Thank you so much for your lovely review! We’re delighted Rhonda provided such great service, and we’ll be sure to share your kind words with her. Warm regards, The Isle Blue Team

Posted 2 months ago

“I've been renting villas in the Caribbean for 20 years and Aqua Rock was my first rental with Isle Blue; it most certainly won't be my last! I am impressed with everything: the caliber of properties, website design and photography, clarity of details, and responsive communication throughout. Being met at the airport and driven "home" was a wonderful plus, alleviating the need to navigate a new environment after the stress of travel.”

Helpful Report

Posted 2 months ago

Dear Eve, Thank you for your heartfelt review! We’re honored that you chose Isle Blue for your first rental with us and absolutely delighted that Aqua Rock exceeded your expectations. Your kind words about our properties, service, and attention to detail mean the world to us. We can’t wait to welcome you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 2 months ago

“We were pleased with our booking experience, and the coordination of all elements of the trip.”

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Posted 2 months ago

Dear Jeffrey, Thank you for your kind words! We're delighted you had a smooth booking experience and enjoyed our coordination services. We look forward to welcoming you again. Warm regards, The Isle Blue Team

Posted 2 months ago

“Superb experience from start to finish. Our visit to San Martin was amazing & it started by the services of Isle Bleu: car, concierge, housekeeping & food stocking. Our villa on the hill was bright, airy and perfectly stocked for every whim & maintained beautifully. Id go back in a heartbeat!!”

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Posted 2 months ago

Dear Jodi, Thank you for your wonderful feedback! We are thrilled your St Martin experience was superb and that our services contributed to your perfect getaway. It would be an honor to welcome you back anytime. Warm regards, The Isle Blue Team

Posted 2 months ago

“Our villa was paradise. Isle Blue took very good care of us during our stay.”

Helpful Report

Posted 2 months ago

Dear Sherron, Thank you for your wonderful review! We are thrilled you enjoyed your stay in paradise and that our team could take great care of you. Warm regards, The Isle Blue Team

Posted 2 months ago

“We were very happy with your services. We are thinking about booking with you again.”

Helpful Report

Posted 2 months ago

Dear Susan, Thank you for your kind review! We are delighted to hear you enjoyed your experience and would love to welcome you back. Warm regards, The Isle Blue Team

Posted 2 months ago

“Responsive and reliable!”

Helpful Report

Posted 2 months ago

Dear Philip, Thank you for your kind words. We’re delighted to have provided you with responsive and reliable service, and we look forward to welcoming you back for another exceptional experience. Warm regards, The Isle Blue Team

Posted 2 months ago

“No issues with the service provided by Isle Blue. The unit was as expected. The concieage credit was a nice added touch.”

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Posted 2 months ago

Dear John, Thank you for your kind feedback. We’re pleased to hear your experience with Isle Blue met your expectations and that you enjoyed the concierge credit. It was our pleasure to host you, and we hope to welcome you back for another seamless stay. Warm regards, The Isle Blue Team

Posted 2 months ago

“Our experience was wonderful staying at Happy Bay Villa in April. Isle Blue email Responses were prompt, house was clean and concierge service great! Loved the daily maid service, free transfer to and from airport and the car rental company delivered our vehicle to the house and picked it up upon leaving so no confusion at airport! House views are spectacular! We also chartered a boat which was all handled thru Isle Blue, which was very nice. Captain Frank was awesome!!! I would definitely rent this house thru them again. The only down was the size of washer and dryer and dryer takes a long time to dry clothes but it wouldn’t stop me from coming back!!”

Helpful Report

Posted 2 months ago

Dear Susan, We are delighted to hear your stay at Happy Bay Villa was so wonderful. It brings us joy knowing our team provided prompt service and that you appreciated the concierge assistance, daily maid service, and seamless transportation arrangements. We're especially pleased you enjoyed the spectacular views and your boating experience with Captain Frank. Your feedback regarding the washer and dryer is noted, and we truly appreciate your understanding. We would be honored to welcome you back for another exceptional stay. Warm regards, The Isle Blue Team

Posted 2 months ago

“We loved your beautiful villa, amazing view and fantastic staff. We Be Tripping!!! 🇱🇨”

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Posted 2 months ago

Dear Shelly, We're absolutely thrilled you enjoyed your stay at our villa, from the breathtaking views to the exceptional service. Your enthusiasm is contagious, and we're honored to have been part of your Saint Lucian adventure! Warm regards, The Isle Blue Team

Posted 2 months ago

“Our family had a wonderful two week vacation at the Solaris Beach House. The house and amenities were very comfortable and it has a beautiful location on the beach . The staff couldn't do more to make our stay most comfortable and they made us feel very welcome.”

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Posted 2 months ago

Dear Douglas, We are delighted to hear your family enjoyed such a wonderful stay at Solaris Beach House. Its stunning beachfront location and exceptional staff truly make it special, and we're so pleased they helped create such a memorable experience for you. Thank you for choosing Isle Blue, and we hope to welcome you back for another unforgettable escape. Warm regards, The Isle Blue Team

Posted 2 months ago

“I found Isle Blue through an internet search as I was frustrated with the hotel we wanted to go to not giving me the advertised discount. I have to say that I was nervous at first that they were legit, they are! and not only got me the discount I had hoped for but improved on it. The communication was always good and they looked after all the negociating for me and got a great price for the holiday. We also had a great time!”

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Posted 2 months ago

Dear Amanda, We are so pleased you discovered Isle Blue and trusted us with your holiday plans. It was our pleasure to secure the best possible experience for you, and we’re delighted you had a wonderful time. Thank you for your kind words. We look forward to welcoming you again. Warm regards, The Isle Blue Team

Posted 2 months ago

“Our family totally enjoyed our Isle Blue vacation. House was beautiful! Our chef Antonia was awesome and our Butler Carmen was excellent!”

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Posted 2 months ago

Dear Pamela, Thank you so much for your wonderful review. We are absolutely delighted to hear that your family enjoyed your Isle Blue vacation and that you found the house beautiful. It brings us great joy to know that Chef Antonia and Butler Carmen made your stay so memorable with their excellent service. We truly appreciate you taking the time to share your experience, and we hope to welcome you back for another luxurious getaway in the future. Warm regards, The Isle Blue Team

Posted 2 months ago

“Our stay at the house was incredible and surpassed our expectations. In addition to the house, pool and beach, the staff- Mehdi, Quincy and Cynthia- were all wonderful and meaningfully enhanced our vacation. In particular, Mehdi was extraordinarily helpful whenever called upon, at one point meeting us at the doctor’s office when one of our grandchildren became ill! Last but not least, Mary Patti was really helpful and responsive as we raised numerous questions in the weeks leading up to the vacation. It was a remarkable week and the Isle Blue team helped make it so special.”

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Posted 2 months ago

Dear Mitch, Thank you for your heartwarming review! We're absolutely delighted that your stay exceeded expectations and that Mehdi, Quincy, Cynthia, and Mary Patti made your vacation so memorable with their exceptional care. Nothing makes us happier than knowing we helped create such a special family getaway. Warm regards, The Isle Blue Team

Posted 2 months ago

“Moonshadow was perfect for us. The kids used the two upstairs rooms and media lounge and the adults were downstairs. Well equipped kitchen allowed us to easily prepare meals. We had a door handle problem and the repair service was prompt and excellent. View was breathtaking! Walk to the lovely beach was short and easy. Great set up! We used all the decks.”

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Posted 2 months ago

Dear Vanessa, Thank you for your wonderful review! We're so glad Moonshadow was the perfect fit for your family and that you enjoyed the stunning views, beach access, and well-equipped kitchen. It’s great to hear the team resolved the door handle issue promptly. We appreciate you letting us know! Warm regards, The Isle Blue Team

Posted 2 months ago

“The reservation process was smooth and quick. However, we had to call the company in order to get in touch with a concierge to organize our visit. It was a bit complicated at first, but eventually, they assigned us an agent who was very helpful and efficient. Thanks to her, everything turned out just as we had hoped.”

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Posted 2 months ago

Dear Marco, Thank you for your kind feedback! We're delighted to hear that the reservation process was smooth and that our concierge made your experience enjoyable. We appreciate your patience and are glad everything turned out perfectly. Warm regards, The Isle Blue Team

Posted 2 months ago

“They were great. The house and property were beyond our expectations. There was a lively gift left for us when we arrived and the property manager dropped off beautiful cookies for our kids on Easter weekend. We found them extremely responsive when we reached out with questions. Excellent service!”

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Posted 2 months ago

Dear Melanie, Thank you for your kind words! We're thrilled you enjoyed the welcome gift, Easter treats, and our team's attentive service. It was our pleasure to make your stay special, and we'd love to welcome you back soon. Warm regards, The Isle Blue Team

Posted 2 months ago

Isle Blue is rated 4.7 based on 984 reviews