Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 1,077 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 12th March 2026

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication. Quick to respond. Top quality agents and service providers. Property was immaculate and well managed. A great holiday experience.”

Helpful Report

Posted 1 month ago

Dear Larry, Thank you so much for your kind and thoughtful feedback. We are delighted to hear that communication was smooth, responses were timely, and that our trusted partners helped deliver such a high-quality experience. Knowing the property felt immaculate and well-managed truly means a lot to us. We look forward to welcoming you back for another great holiday. Warm regards, The Isle Blue Team

Posted 1 month ago

“The entire experience working with Isle Blue was best in class. From selecting the best property for us, to booking, to the calibre of follow-up, to impeccable concierge services, to on-the-ground property management and organizing complicated requests like a crib and high chair we could not have asked anything more. We were also able to arrange early check-in to accommodate a 1-year-old's sleep schedule. We will use them again and again.”

Helpful Report

Posted 1 month ago

Dear Sandra, Thank you so much for sharing such wonderful feedback. We are truly honored to hear that every part of your experience, from finding the right home to personalized concierge support and on site care, exceeded your expectations. It means so much to us to know we could help make your stay comfortable and seamless for your family. We sincerely appreciate your trust and look forward to welcoming you back again and again. Warm regards, The Isle Blue Team

Posted 1 month ago

“Good communication with Isle Blue staff before and during our stay. Thanks to Juanita our concierge for assisting us.”

Helpful Report

Posted 1 month ago

Dear Paul, Thank you for sharing your experience with us. We are delighted to hear that communication felt smooth both before and during your stay, and that Juanita provided such helpful concierge support. Ensuring guests feel well guided and cared for throughout their journey is always our priority. We truly appreciate your kind words and look forward to welcoming you back in the future. Warm regards, The Isle Blue Team

Posted 1 month ago

“Friendly and easy to work with. Answered questions quickly. Made trip a breeze.”

Isle Blue 5 star review on 6th February 2026

Helpful Report

Posted 1 month ago

Dear Wendy, Thank you so much for your kind feedback. We are delighted to hear that our team was friendly, responsive, and helped make your trip feel effortless from start to finish. Creating a smooth and enjoyable experience is always our goal. We look forward to assisting you again on your next getaway. Warm regards, The Isle Blue Team

Posted 1 month ago

“We've booked through Isle Blue numerous times now and this was the first time we needed to make some last minute changes. Our conciege, Mary, was outstanding helping me change transportation to our villa and upgrading our car rental for the week. Thanks so much Mary!”

Helpful Report

Posted 1 month ago

Dear Bruce, Thank you so much for your continued trust and for sharing this wonderful feedback. We are delighted to hear that Mary was able to assist you so smoothly with your last minute changes and help make everything work perfectly. Providing flexible, attentive support when it matters most is something we truly value. We truly appreciate your loyalty and look forward to assisting you again on your next getaway. Warm regards, The Isle Blue Team

Posted 1 month ago

“We loved our stay at Karukera. We have been coming to S. Maarten for 25 years and this was our best trip yet! Isle Blue made everything really easy, reservation, pick up/drop off at the airport, rental car, the pass off to the local concierge. We especially liked that we could talk to Eddie from Isle Blue live and in person!!The villa was perfect for our three couples and the staff really outstanding. We liked it so much we booked it again next year. So happy to get out of the snow!!”

Helpful Report

Posted 1 month ago

Dear Margaret, Thank you so much for sharing such wonderful feedback. We are truly honored to hear that after 25 years of visiting St Maarten, this was your best trip yet. Knowing our team helped make everything feel easy and seamless, from reservations to airport transfers and concierge support, means so much to us. We are especially glad you enjoyed connecting with Eddie and that the villa was a perfect fit for your group. We are thrilled that you have already booked for next year and look forward to welcoming you back for another sunny escape. Warm regards, The Isle Blue Team

Posted 1 month ago

“I thought this was optional?”

Helpful Report

Posted 1 month ago

“I had mixed results working with Isle Blue. Pretrip communications (mostly email) were excellent and my questions were mostly quickly answered. Our on-site house manager was excellent (Ron) - the best we've encountered in our many villa rentals. I was only disappointed in the hand-off as we transitioned from "guests about to arrive" to "guests actually in the house". I requested information on Isle Blue villas on several other islands. I was directed to a website, and I never heard back from anyone on my request.”

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Posted 1 month ago

“The customer service provided by Isle Blue is top notch. They work with high quality vendors on Saint Martin & the local property & concierge were outstanding. We will definitely work with Isle Blue again.”

Helpful Report

Posted 1 month ago

Dear Stacey, Thank you so much for your wonderful feedback. We are delighted to hear that our customer service and trusted local partners helped create such a positive experience for you. Knowing you felt well supported throughout your stay truly means a lot to our team. We sincerely appreciate your trust and look forward to working with you again in the future. Warm regards, The Isle Blue Team

Posted 1 month ago

“Great website for choosing a vacation home. Eddie and staff were very helpful. Rental was as shown on website. There were no last minute surprises. We will rent again from Isle Blue.”

Helpful Report

Posted 1 month ago

Dear Laurie, Thank you so much for your wonderful feedback. We are delighted to hear that the website made choosing your vacation home easy and that Eddie and our team provided helpful, reliable support throughout. Knowing everything matched your expectations with no surprises means a great deal to us. We truly appreciate your trust and look forward to assisting you again on your next getaway. Warm regards, The Isle Blue Team

Posted 1 month ago

“Helpful and accessible for questions. Property was exactly as described on the website.”

Helpful Report

Posted 1 month ago

Dear Jim, Thank you for your kind feedback. We are delighted to hear that our team was helpful and easy to reach, and that the property matched your expectations exactly as described. Creating a smooth and trustworthy experience from start to finish is always our goal. We look forward to welcoming you back for another wonderful stay. Warm regards, The Isle Blue Team

Posted 1 month ago

“A Royal 50th Birthday Celebration – We Hated to Leave! Our stay at Horizon Villa for a 50th birthday celebration was nothing short of spectacular; we truly felt like royalty from the moment we arrived. The villa is a masterpiece of design, perfectly blending high-end luxury with an inviting atmosphere that made our milestone event unforgettable. The highlights of our stay included: The Rooftop Sanctuary: This was our favorite spot for ultimate relaxation and breathtaking stargazing at night. The views are unparalleled and provided a serene backdrop for quiet moments. Poolside Paradise: We spent our days lounging by the stunning inground pool. The surrounding lounge chairs were so comfortable that "relaxing" became our full-time job. Chef’s Kitchen & Modern Tech: The modern kitchen is a dream, equipped with top-of-the-line appliances that made group meals a breeze. We also loved the integrated technology, from the Smart TVs to the incredible sound system that allowed us to play music both inside and outside by the pool. Evening Fun: The outdoor firepit was the heartbeat of our evenings, sparking endless conversation and fun long after the sun went down. Ultimate Privacy: A huge plus for our group was that every bedroom featured its own en suite bathroom, ensuring everyone had their own private sanctuary. Leaving was the hardest part of the trip. If you are looking for a venue that combines modern sophistication with a "wow" factor, Horizon Villa is it. We are already dreaming of our return!”

Helpful Report

Posted 1 month ago

Dear Robert, Thank you so much for sharing such a beautiful and heartfelt review. We are truly honored that Horizon Villa was the setting for such a special 50th birthday celebration and that your stay felt so memorable and meaningful from start to finish. It is wonderful to hear how much you enjoyed the rooftop views, poolside moments, thoughtful design, and evening gatherings around the firepit. Knowing you are already dreaming of your return means the world to us. We would be delighted to welcome you back and help create many more unforgettable celebrations in the future. Warm regards, The Isle Blue Team

Posted 1 month ago

“Good variety of properties- and on-site concierge services--”

Helpful Report

Posted 1 month ago

Dear Luke, Thank you for your kind feedback. We are delighted to hear you appreciated the variety of properties and the support of our on-site concierge services. Helping guests find the right fit and feel well supported throughout their stay is always our goal. We look forward to assisting you again in the future. Warm regards, The Isle Blue Team

Posted 1 month ago

“Top notch service and a truly elite property.”

Helpful Report

Posted 1 month ago

Dear Carl, Thank you for your kind words. We are delighted to hear you enjoyed both the top-notch service and the exceptional quality of the property. It means a great deal to us to know that the experience met such high expectations. We look forward to welcoming you back for another outstanding stay. Warm regards, The Isle Blue Team

Posted 1 month ago

“Beautiful property with full support staff to address any concerns or needs you have.”

Isle Blue 5 star review on 27th January 2026

Helpful Report

Posted 1 month ago

Dear Nadia & Kyle, Thank you for your kind words. We are delighted to hear you enjoyed the beauty of the property and felt fully supported by our partners throughout your stay. Knowing our trusted partners were there to address any needs means a great deal to us. We would be happy to welcome you back and look forward to assisting with a future stay. Warm regards, The Isle Blue Team

Posted 1 month ago

“Great unit Great beach Great pools Great staff”

Helpful Report

Posted 1 month ago

Dear Liz, Thank you so much for the wonderful feedback. We are delighted to hear that everything from the unit and beach to the pools and staff made such a great impression. Knowing you enjoyed every part of the experience truly means a lot to us. We would love to welcome you back again and help create another fantastic stay. Warm regards, The Isle Blue Team

Posted 1 month ago

“I didn’t do the booking”

Helpful Report

Posted 1 month ago

Dear Jessie, Thank you for sharing this with us. We are so glad to hear that the booking was handled seamlessly by our Isle Blue specialists and that the process felt completely stress-free for you. It would be a pleasure to assist again in the future, and we look forward to welcoming you back! Warm regards, The Isle Blue Team

Posted 1 month ago

“I made reservations with Isle Blue. The customer service is phenomenal. The concierge was outstanding. They provided customer service pampering”

Isle Blue 5 star review on 19th January 2026

Helpful Report

Posted 1 month ago

Dear Rose, Thank you so much for your kind words. We are truly delighted to hear that you had such a wonderful experience with our customer service and concierge team. Providing thoughtful, personalized care is always our priority, and it means a lot to know it made a difference. We look forward to welcoming you back for another exceptional experience. Warm regards, The Isle Blue Team

Posted 1 month ago

“Great properties. Competitive pricing. Concierge to assist with experiences and then local concierge on property to assist with activities, troubleshooting issues, et .”

Helpful Report

Posted 1 month ago

“The Isle Blue staff were extremely helpful. Mary, Giovanni and Rhonda made everything flow seamlessly. They were especially helpful when”

Helpful Report

Posted 2 months ago

Dear William, Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear that our team helped make everything flow seamlessly for you. Mary, Giovanni, and Rhonda will be especially happy to know their care and attention made a difference during your stay. It is always our goal to anticipate needs and provide thoughtful support throughout the entire journey, and we are so glad this was reflected in your experience. We would be absolutely delighted to welcome you back and assist with another memorable stay in the future. Warm regards, The Isle Blue Team

Posted 1 month ago

Isle Blue is rated 4.7 based on 1,077 reviews