Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 1,055 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 1,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

Write Your review

Tell us how Isle Blue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Isle Blue 5 star review on 7th February 2026

Benjamin

Isle Blue 5 star review on 29th January 2026

Carl

617

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sundance house was fabulous. We visited with a family of 11. Our every need was met. The staff was outstanding and always helpful. A chef came in 2 nights and prepared absolutely delicious meals. Everyone loved the large pool and hot tub. The house has it all.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for your lovely review. We are so pleased to hear that Sundance House was such a great fit for your family and that the staff and chef helped make the stay truly special. It is wonderful to know everyone enjoyed the home and its amenities. Warm regards, The Isle Blue team

Posted 1 month ago

“Great service.”

Helpful Report

Posted 1 month ago

Hi John, Thank you for the five-star review. We are delighted to hear you enjoyed the service and truly appreciate you choosing Isle Blue. Warm regards, The Isle Blue team

Posted 1 month ago

“This is a great group to work with. From the airport pickup to the greeting at the house and attention to issues or needs, you just can’t ask for a better group.”

Helpful Report

Posted 1 month ago

Dear Brian, Thank you for your kind words. We are delighted to hear the experience was seamless from start to finish and that our team took great care of you throughout your stay. We truly appreciate you choosing Isle Blue. Warm regards, The Isle Blue team

Posted 1 month ago

“I recently booked with Isle Blue on a ski trip, staying in Verbier, Switzerland, at chalet No.14 Verbier, and the experience was exceptional. The ski setup was seamless. The chalet itself is outstanding. The service is highly personalized with incredible attention to detail, and the food was consistently excellent. Facilities include an outdoor jacuzzi and an indoor spa with sauna and steam room, perfect for relaxing after a day on the slopes. Access is easy, with a straightforward transfer from Geneva of just under two hours, making Verbier very convenient for international travelers. Isle Blue concierge also arranged a private ski guide who was extremely experienced and patient. A real highlight was a pop up bar set up on the mountain during the ski day, showing how they create special private moments such as private lunches or unique on mountain experiences. Overall, No.14 Verbier offers an exceptional luxury ski experience with excellent service, comfort, and thoughtful extras. I would confidently recommend it for anyone looking for a high end, seamless ski holiday in Verbier, Switzerland.”

Helpful Report

Posted 1 month ago

Dear Susan, Thank you so much for taking the time to share such a detailed and thoughtful review. We are delighted to hear that your stay at No.14 Verbier exceeded expectations and that the chalet, service, dining, and spa facilities all contributed to a seamless and memorable ski experience. Verbier is a fantastic destination, and we are pleased it was both easy and enjoyable for you to access and experience. Thank you again for your recommendation. We would be delighted to assist you with another Isle Blue getaway in the future. Warm regards, The Isle Blue Team

Posted 1 month ago

“Dear Isle Blue Team, We had a wonderful holiday in St Lucia staying in Villa La Mer. Scenery was amazing, people were extremley helpful -although the villa was a bit old and tired, we had a lovely time and Isle Blue were extremley accomadting and i would definately use their services again. Thanks!!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share this detailed feedback. We are very concerned by what you have described and are currently investigating each of the issues raised with the local management team and ownership. In the interim, we have removed Villa La Mer from our portfolio pending a stringent review of the property and its condition. We will follow up with you directly once we have received a full response and have clarity on next steps. We sincerely appreciate you bringing this to our attention.

Posted 1 month ago

“Very well organized and informative.”

Helpful Report

Posted 1 month ago

Dear Dave, Thank you for the five stars, and we hope to welcome you back soon! Warm regards, The Isle Blue Team

Posted 1 month ago

“Isle Blue helped us plan a wonderful trip to Turks and Caicos for our multi generational family of 7 .The property was above and beyond what expected, with a private beach and wonderful deck and pool. The Isle Blue concierge and the local concierge were excellent !”

Helpful Report

Posted 1 month ago

Dear Christine, Thank you so much for your kind review. We are delighted to hear that your multi-generational family trip to Turks and Caicos was such a wonderful experience. It is great to know the villa exceeded expectations and that our concierge team took excellent care of you. We truly appreciate you choosing Isle Blue and hope to welcome you back again soon. Warm regards, The Isle Blue Team

Posted 1 month ago

“This was our second time renting with Isle Blue, and we came back because they made everything so easy. From check-in, to provisions and recommendations, they are a pleasure to do business with. Great host to greet you.The accounting department is efficient and managed the return of our security deposit very quickly.”

Helpful Report

Posted 1 month ago

Dear Stephanie, Thank you so much for coming back to Isle Blue and for sharing such kind feedback. We’re truly happy to hear that everything felt easy and seamless again, from arrival to provisions and recommendations. It’s especially lovely to know our team, including accounting, helped make the experience smooth from start to finish. We look forward to welcoming you back for your next getaway. Warm regards, The Isle Blue Team

Posted 1 month ago

“Wow! Everything was spactacular. Service impeccable and villa absolutely gorgeous.”

Helpful Report

Posted 1 month ago

Dear Maureen, Thank you so much for your lovely review! We’re truly thrilled to hear that everything exceeded your expectations and that you had such a spectacular experience. It means a lot to know our service and villa left a lasting impression. We’d absolutely love to welcome you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 1 month ago

“From the beginning of the experience interacting with the booking agent and concierge Mary Patti, to the onsite staff, the service was exceptional. Our housekeeper Mercia and the groundskeeper Angus were great. Our on-island concierge Camille was extraordinarily helpful.”

Isle Blue 5 star review on 16th December 2025

Helpful Report

Posted 1 month ago

Dear Carolyn, Thank you so much for sharing your experience! We’re truly happy to hear how well supported you felt from the very start. Mary Patti, Mercia, Angus, and Camille will be so touched by your kind words. They each take great pride in making every stay feel effortless and special. We would be absolutely delighted to welcome you back again soon. Warm regards, The Isle Blue Team

Posted 1 month ago

“Our experience with Isle Blue was nothing short of fantastic! The support from the IB team to make our vacation a magical experience was greatly appreciated.”

Helpful Report

Posted 1 month ago

Dear Tad, Thank you so much for your beautiful words! It truly means the world to know we played a part in making your vacation feel magical. Your experience is exactly what we strive for every day. We’ll be here whenever you’re ready for your next escape! Warm regards, The Isle Blue Team

Posted 1 month ago

“They made the entire process so easy and allowed us to truly relax on our vacation!”

Helpful Report

Posted 1 month ago

Dear Gregory, Thank you so much for your kind words! We're truly happy to know the experience felt effortless and relaxing, just as a vacation should be. It means the world to our team. We’d be delighted to welcome you back for another stress-free getaway. Warm regards, The Isle Blue Team

Posted 1 month ago

“Good response time to questions and made process easy”

Helpful Report

Posted 1 month ago

Dear Sarah, Thank you so much for your kind words! We’re happy to hear that everything felt smooth and easy, that’s always our goal. It was a pleasure assisting you throughout the process. We’d be delighted to help you plan your next getaway when the time is right. Warm regards, The Isle Blue Team

Posted 1 month ago

“Our experience with Isle Blue was excellent from start to finish. Every interaction was smooth, efficient, and handled with complete professionalism. Communication was clear and timely, and any questions or requests were dealt with quickly and without hassle. The entire process felt seamless, giving us total confidence and peace of mind throughout. Highly recommended for their outstanding service and effortless booking experience.”

Helpful Report

Posted 1 month ago

Dear Andrew, Thank you so much for your kind feedback. We’re truly happy to know that everything felt seamless and gave you peace of mind from the start. It means a lot to us. We’d be delighted to help you plan your next getaway whenever you're ready. Warm regards, The Isle Blue Team

Posted 1 month ago

“Very helpful and respond quickly to all enquires and concerns”

Helpful Report

Posted 1 month ago

Dear Nancy, Thank you so much for the lovely feedback! We’re so happy to hear that you felt supported throughout. It’s truly important to us. We’ll be right here whenever you’re ready to plan your next escape. Warm regards, The Isle Blue Team

Posted 1 month ago

“Isle blue was incredible to work with. Responsive reliable and helpful!”

Isle Blue 5 star review on 6th December 2025

Helpful Report

Posted 2 months ago

Dear Marisa, Thank you so much for your kind words! It truly means a lot to hear that you had such a smooth and positive experience with our team. We loved assisting you and hope to welcome you back for another unforgettable stay soon. Warm regards, The Isle Blue Team

Posted 2 months ago

“We had a very good experience at your property in St. Maarten. Everything was very clean and the people that we corresponded with along the way were all very helpful! The house was so nice that we didn't do as much as we thought we would on the island - because we all just wanted to hangout at the villa and relax!”

Helpful Report

Posted 2 months ago

Dear Chad, Thank you so much for this thoughtful review! We're truly happy to hear the villa offered such comfort and relaxation that it became the highlight of your trip. It means a lot to know our team could support your stay so smoothly. We’ll be looking forward to your return, hopefully for another laid-back escape! Warm regards, The Isle Blue Team

Posted 2 months ago

“Everything went smoothly and we loved the accommodations. The staff were wonderful”

Helpful Report

Posted 2 months ago

Dear Deborah, Thank you so much for your kind words! We’re thrilled to hear everything ran smoothly and that the staff helped make your stay so enjoyable. We’d love the opportunity to welcome you back again soon! Warm regards, The Isle Blue Team

Posted 2 months ago

“A pleasure to work with and quick to respond to all of our needs!”

Isle Blue 5 star review on 4th December 2025

Helpful Report

Posted 2 months ago

Dear Robin, Thank you so much for the kind words! We’re truly happy to know our team could support you every step of the way! It’s always our pleasure to make things smooth and stress-free. Looking forward to welcoming you back again soon! Warm regards, The Isle Blue Team

Posted 2 months ago

“This villa was absolutely gorgeous....and the views were breathtaking....definitely will be returning”

Helpful Report

Posted 2 months ago

Dear Terrell, Thank you very much for the five-star review. We are delighted to hear how happy you were with the villa. We look forward to welcoming you next time! Warm regards, The Isle Blue Team

Posted 2 months ago

Isle Blue is rated 4.7 based on 1,055 reviews