I have details, but this states the review must be short. Initial contact with Isle Blue was promising, leading me to choose them over Villas of Distinction. However, after full payment, I was assigned a different agent, resulting in communication and coordination issues. Despite my providing detailed information, there were delays and discrepancies in responses. The agent's lack of attention to detail, blame-shifting, and failure to observe the contractual discrepancies added to the frustration. Transportation details were overlooked and were caught by me rather than the agent. In a fitting twist at the end, the last message I got from Isle Blue arrived an hour before we were departing to head back home from the vacation, it stated that they were still trying to confirm our transportation to the airport. I was expecting that Isle Blue would help me by providing attention to detail, but they seemed to be a go between that I had to manage along with my guests.
1 month ago
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Isle Blue has a 4.7 average rating from 810 reviews

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