I had the screen repaired on my iPhone XS a few months ago due to a screen bleed and opted for the premium service (which comes with a lifetime warranty and supposedly a better screen). Straight away the screen was less responsive than I was used to and occasionally glitched out for 20-30 seconds at a time (acting as though it was being touched when nothing was near it). At the time of repair I wasn't told that my phone would no longer be waterproof, nor was that information provided in any of the written information I was given on the day. The online terms and conditions do state this, but it's not at all obvious. As a result of my not knowing it was no longer waterproof, my phone has sustained water damage. The screen needs to be replaced again and the Face ID/front camera are both faulty and supposedly irreparable. I've contacted iSmash's head office and they have refused to accept any responsibility and will not even discount the screen replacement. I understand it's in their terms and conditions that phones will no longer be waterproof, but feel strongly that this should be made much, much clearer. Hopefully this review will serve as a warning to anyone else considering using their screen repair service! (The people working in the branch itself are wonderful and friendly and I have no issue with their service, just with head office’s policies!)