I was already a subscriber. A misleading renewal notice was sent out and I renewed. I received a letter saying that the magazine was renewed until well into 2017 even though I had renewed for twelve months. It transpired that the early discount renewal notice was sent out months early. This magazine is for my grandson. While on the phone I was told about a 3 for a £1 offer. I decided to try Android magazine as I had just purchased an android. My grandson called to ask about the magazine as he had received a letter telling him he was going to receive it. I have never had a copy of the letter or seen the magazine. What poor incompetent service.