I tried to pay online but couldn't for some reason either with PayPal or bank card, I seem to remember the same issue when I used this company a few years back too, obviously they haven't sorted it yet. I rang them to pay over the phone which went smoothly so obviously not a problem at my end. I placed the order, spelling all the more unusual words and was told I would get email confirmation plus an ecard to fill in to accompany the gift subscription. On the email I noticed the recipients name was spelled wrongly despite my spelling it out (only 4 letters so not too confusing), so I rang back to change it. I ?as getting ready to ring her to apologise for the mistake-spelling of her name on her surprise ecard but I needn't have worried, the card was sent to me instead so she had no notification of the subscription at all! I'm now hoping the actual subscription starts properly! I would think very carefully about using them again