I used the online tools to take my measurements and then order a completely custom suit. The technology seemed to work fine. When my order was complete, I realized that even with the $100 rush fee the suit would not arrive in time to meet my needs so I immediately cancelled the order through their customer service portal. I received an email stating that the order was cancelled but they have not provided a refund and have been unresponsive to my follow up requests. I would have certainly used their services in the future but not after the theft of funds.
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