I have had nothing but problems with this company, from over charges twice of £150 because of repairs outside my property which I was told if openreach had to do any work and it wasn't in my property a charge wouldn't incur. I've had half the speed of internet also for 6 months still paying full charge for the service to. They harass you if a payment isn't made? I was issued a new bank card so I had to update my details on one months payment. I can't wait till my contract ends next year I will never use this provider again. Please avoid like the plague
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