I had never ordered from Itokri. This was my first time. I was in love with their products when I saw them online. I ordered some jewelry and home decor items. After I ordered, I was always updated on the status of order, shipping and delivery. The products reached on time and they were very well packaged. I loved all their products and it's so nice to see local Indian craftsmanship being made so accessible. The products were all good and I had ordered handmade items as I love them. I totally recommend Ittokri and I will order more items from them in the future.