iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 11,876 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,876 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 19th December 2025

243

Anonymous

Anonymous // 01/01/2019

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“I love iTokri this is my fourth order and all the fabric has been perfect! I highly recommend this beautiful store”

Helpful Report

Posted 21 hours ago

“This is my first order with Itokri, got my hands on beautiful handcrafted notebook ,there were wide range of handcrafted books to pick. Loved the book quality and packaging. Thank you for providing such amazing products and appreciate for adding complimentary gift,that was pretty. Would highly recommend to everyone who love handcrafted collections.”

iTokri आई.टोकरी 5 star review on 11th January 2026

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Posted 1 day ago

“Very prompt and attentive service. The small gifts that accompany the purchases came as a delightful surprise.”

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Posted 1 day ago

“The handmade bangles with brass balls are beautiful. However, there should be different sizes available to choose from. Mine did not fit and had to be gifted. Please carry S, M and L sizes.”

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Posted 1 day ago

“Beautiful fabric, I am very satisfied. The delivery didn't take long which was a nice surprise as well.”

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Posted 1 day ago

Thank you for your kind words. We’re glad the fabric met your expectations and that delivery was quick. We appreciate your support and look forward to serving you again. Warm regards, Team iTokri आई.टोकरी

Posted 1 day ago

“Bought a multicolored stole. It looks exactly as shown in the picture on their website. The youngsters in our family liked it very much and plan to buy such stoles. I was very impresed by its simple packing and use of biodegradable material, handwritten box. Thank you for the very humane touch. 💐. Loved it.”

Helpful Report

Posted 2 days ago

Thank you for noticing the details. It means a lot to hear that the stole looked just as you expected and found love across generations. The simple packing, biodegradable material, and handwritten box are small gestures, but they come from care. We are glad it reached you gently 💛 iTokri ki Toli

Posted 2 days ago

“I am happy to give this company a great review. The product/price/delivery has been excellent. I loved the additional hand written note.”

Helpful Report

Posted 2 days ago

Thank you for taking the time to share this. We are glad the product, pricing, and delivery met your expectations, and that the handwritten note added a personal touch. Your appreciation means a great deal to our team.

Posted 2 days ago

“Amazing ❤️”

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Posted 3 days ago

Thank you for the amazing feedback! We’re thrilled you loved it. If there’s anything else you need, we’re here to help.

Posted 2 days ago

“I brought this for my mother and she loves it. Also the fabric quality is good as described.”

Helpful Report

Posted 3 days ago

Thank you for sharing this. It is lovely to know your mother enjoyed it, and that the fabric quality felt true to what was described. Gifting handmade always carries special meaning for us. iTokri ki Toli

Posted 2 days ago

“Beautiful bag”

Helpful Report

Posted 3 days ago

Thank you for your lovely note. We are glad the bag appealed to you and felt right in hand. iTokri ki Toli

Posted 2 days ago

“I have been buying fabrics from iTokri for the past 7 years simply because one is spoilt for choices due to their amazing collection.”

Helpful Report

Posted 3 days ago

Thank you for being with us for seven years. Knowing that our fabric selection continues to inspire and offer choice means a great deal. Your long trust is deeply valued. iTokri ki Toli

Posted 2 days ago

“Bought this beautiful bhujodi shawl in bright pink and magenta, amazing colour combination and looks equally great. Very warm, lives up to the description given. It was a gift for my sister and the team at itokri were so sweet and sensitive, made sure there was no invoice attached and got it delivered in 1 day. Absolutely love the shawl and the experience even more ❤️”

Helpful Report

Posted 3 days ago

Thank you for sharing this beautiful experience. We are glad the Bhujodi shawl felt as warm and vibrant as you hoped, and that the pink and magenta tones worked so well together. Knowing it was loved as a gift by your sister makes it even more special for us. iTokri ki Toli

Posted 2 days ago

“Return is very late”

Helpful Report

Posted 3 days ago

We are sorry the return took longer than expected. That delay is not the experience we aim for, and we understand how frustrating it can feel when timelines stretch. Your feedback helps us tighten this process. iTokri ki Toli

Posted 1 day ago

“Excellent range of products and very responsive customer service! I have been a customer for a long time and look forward to continuing to support iTokri.”

Helpful Report

Posted 3 days ago

Thank you for your kind words and for being with us for so long. We’re thrilled you enjoy our range and find our support responsive. We look forward to serving you again. Kind regards, Team iTokri

Posted 2 days ago

“With lot of attention and love made and sent. Unfortunatelly we in Europe have to pay so much import tax that you pay in the end dubble”

Helpful Report

Posted 4 days ago

“The 2 items ordered were of good quality. In fact, the colour i wanted wasn't available for one of the items, readily, someone from the team contacted me and asked whether another color is acceptable. only after my confirmation were the items despatched”

Helpful Report

Posted 5 days ago

Thank you for noticing the care behind the process. We are glad the quality met your expectations, and that our team could check with you before dispatch when the colour was unavailable. That pause matters to us, and we are happy it worked well for you. iTokri ki Toli

Posted 1 day ago

“I recently purchased 3 necklaces from iTokri. They were my first purchase. I live in the US so it was an international shipment. The communications from the company were responsive and timely. They answered all my questions and provided me with regular updates. The package arrived about a week later. The necklaces are beautiful and well made and like nothing else I have. I will be buying more of their wonderful pieces and would highly recommend them.”

Helpful Report

Posted 5 days ago

Thank you for your wonderful review! We’re thrilled to hear the necklaces are beautiful, and that our communication and international shipping met your expectations. We truly appreciate your support and look forward to serving you again. Warm regards, Team iTokri आई.टोकरी

Posted 1 day ago

“I am keeping it short since your requested a नन्हा सा review. I had the package in my hand but the courier took it back because they couldn't send me the OTP on my international number. I called the itokri call center but they didn't know what to do about it. Thereafter, I sent several messages to their WhatsApp number, to no avail. The courier took it back to Gwalior. The package was never delivered and they are yet to refund the money”

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Posted 6 days ago

“I had high expectations on the packaging and was planning to gift it as is but to my surprise the package looked very cheap and the personalized touch to it did not add any value because the whole experience turned bad. I am not sure if I would like to order something expensive from here again”

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Posted 6 days ago

“Kind communication. Lovely fabric and affordable.”

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Posted 6 days ago

iTokri आई.टोकरी is rated 4.7 based on 11,876 reviews