iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,640 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

iTokri आई.टोकरी 5 star review on 19th September 2026

Brianne Carroll

iTokri आई.टोकरी 5 star review on 1st August 2026

Brigitt Von Schulthess

iTokri आई.टोकरी 5 star review on 26th July 2026

Anonymous

iTokri आई.टोकरी 5 star review on 19th July 2026

Kathie McMillan

iTokri आई.टोकरी 5 star review on 4th July 2026

Julie Chandler Chandler

278

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the fabric was very bad. In the first wash it faded”

Helpful Report

Posted 1 month ago

“Quality was not as expected and very much overpriced. After sales service is poor. Overall would avoid buying.”

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Posted 3 months ago

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We'd genuinely like to understand where we fell short and how we can make things right. Our team was able to connect with you over the phone, but unfortunately we couldn't discuss the matter in detail. Could you please let us know what kind of assistance you were looking for or where you felt our after-sales support was lacking? Your feedback will help us improve our service and better support you. We'd be grateful for the opportunity to assist you and address your concerns. – iTokri Ki Toli

Posted 3 months ago

“I have no words”

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Posted 5 months ago

I understand. And thank you for taking the time to share your experience earlier. If you’d like, you can tell us a bit more about what didn’t feel right because we tried calling you but call with no success; we’re here to listen and help. You can also call or directly WhatsApp us at +917869955646 anytime. Warmly, iTokri Ki Toli

Posted 5 months ago

“Delivery partner needs to be changed to improve customer experience. It took ages for the delivery and there was not response on WhatsApp either when I reached out”

Helpful Report

Posted 5 months ago

We hear you. A delay like this, especially without a response on WhatsApp, can make the experience feel uncertain. The March 31 to April 9 window is longer than what we aim for, and this isn’t how it should feel on your end. We’re looking closely at both the courier handling and our response time, so this doesn’t repeat. Your feedback helps us correct what slips. And we’re taking it seriously.

Posted 5 months ago

“I am quite disappointed with the quality of the products. The Banarasi pencil pouch is not made from Banarasi silk as described, but appears to be a cheap synthetic sari fabric with metallic embroidery. It feels like an imitation product. The bandanas also looked much better in the pictures than they do in reality. Additionally, the Chanderi silk does not feel like authentic Chanderi fabric, and the metallic thread running through the stole spoils the overall look. This detail was not noticeable in the thumbnail picture. Overall, I am very disappointed with the products. Sorry”

Helpful Report

Posted 6 months ago

Namaste, We’re truly sorry to read this, we understand how disappointing this must have felt 💛 Your concern about the fabric's authenticity and overall quality is important to us. When something is described as Banarasi or Chanderi, it should feel right in both look and touch, and we regret that this didn’t come through for you. You don’t need to worry about sharing details right away our team will reach out to you directly and help resolve this. If something hasn’t met your expectations, we’ll make sure it is addressed properly. Thank you for sharing this so honestly. It helps us improve.

Posted 5 months ago

“The products are average in quality and did not fully meet my expectations. Given the price, I believe the quality could have been better.”

Helpful Report

Posted 6 months ago

Namaste, Thank you for sharing this so honestly 💛 We understand what you’re saying, when something comes at a certain price, it should feel worth it in every way. And if it didn’t fully meet your expectations, that’s something we take seriously. Our products are made in small batches by artisans, which brings its own character and variation but the experience should still feel right to you. We’ll carry this feedback back to our team as we continue to improve both quality and how we present our products. And if you’d like us to look into your order further, we’re here for you. Thank you again for taking the time to share.

Posted 5 months ago

“Blouse materials are nor fresh. Very poor quality”

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Posted 7 months ago

“The quantity and quantity of the fabric is very disappointed,i have ordered 4 mts but it is only 1-1/2 meter only”

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Posted 7 months ago

“I will never order fabric at your company. 1. It takes too long to receive my order. 2. I have to pay unexpectedly more than €30,00 import fees. This should have been announced before I completed the order. That makes my order too expensive!”

Helpful Report

Posted 8 months ago

“I had high expectations on the packaging and was planning to gift it as is but to my surprise the package looked very cheap and the personalized touch to it did not add any value because the whole experience turned bad. I am not sure if I would like to order something expensive from here again”

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Posted 8 months ago

“Product is not upto price!”

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Posted 9 months ago

“Since I am from MP I was super excited to see I Tokri bringing great stuff. The collection is gorgeous , I was super excited to buy it. The staff seems friendly too but I have been going back & forth with them & my stuff hasn’t been delivered yet.”

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Posted 10 months ago

“Yet recieve my order .... dejected 😔”

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Posted 10 months ago

“I haven't received order yet. Delivery is too slow. I asked delivery team to return package to merchant but still they are delivering. Not sure if you guys are in sync with delivery service”

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Posted 11 months ago

“Product was not upto the expectations Poor quality and the fabric was dusty. Value to money was the biggest concern 😟”

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Posted 1 year ago

“The silk kurta stitching was not appropriate, The pocket inside was not stitched correctly, so I have to shell out extra money and get it done”

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Posted 1 year ago

“I am very unhappy to share that it looks like a left out piece, scrumbled like an unused one and dull. Was waiting for it with good expectations but had a bad experience”

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Posted 1 year ago

“Cost is high as per product.”

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Posted 1 year ago

“Am still waiting for my stuff,your delivery system is not good”

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Posted 1 year ago

“Colour received much different from that shown in picture”

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Posted 1 year ago

iTokri आई.टोकरी is rated 4.7 based on 12,640 reviews