iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,763 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 16th August 2025

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received order yet. Delivery is too slow. I asked delivery team to return package to merchant but still they are delivering. Not sure if you guys are in sync with delivery service”

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Posted 1 month ago

“Product was not upto the expectations Poor quality and the fabric was dusty. Value to money was the biggest concern 😟”

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Posted 1 month ago

“The silk kurta stitching was not appropriate, The pocket inside was not stitched correctly, so I have to shell out extra money and get it done”

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Posted 1 month ago

“I am very unhappy to share that it looks like a left out piece, scrumbled like an unused one and dull. Was waiting for it with good expectations but had a bad experience”

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Posted 1 month ago

“Cost is high as per product.”

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Posted 1 month ago

“Am still waiting for my stuff,your delivery system is not good”

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Posted 2 months ago

“Colour received much different from that shown in picture”

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Posted 2 months ago

“Overpriced. The price sticker on product was of lesser amount than what I actually paid.”

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Posted 2 months ago

“They have great designs that’s what attracted me to it. I am not happy with their shipping process. First it was not per the plan. Delivery was delayed. Second they don’t tell you about customs charges that might be extra. I have worse red so many products from id in websites to be shipped internationally and I have never had problems. This company seems to be not experienced in how to package and ship products and not pay for customs. I had to pay for customs duty other than the cost that I had already paid. I am not sure what goes on with it but it should not be left upto the customer to pay for customs etc. or they should be told in advance( not in finer prints). The company needs to figure out they way to not have their customers pay custom duty. One reason I thought maybe - they packaged the product so much and the pack was very big for the products in it. They also delayed sending responses to my queries so that delayed the process more.”

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Posted 2 months ago

“This was my second order at itokri. They sent me defective dress material worth 4500 rs. I asked for replacement. They agreed after several calls. The defective material is taken back for replacement but no communication after that. They said they will replace it but this communication gap is not working...also of all i have to keep a track as it's my money. I will not recommend itokri ever.”

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Posted 1 year ago

“I shall surely give my review after receiving my product.”

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Posted 1 year ago

“I got dupatta. Fabric is fine but price is not justified. I was not expecting this kind of Fabric from Itokri. I was thinking of ordering some unstitched fabrics but I won't buy now. Who knows the fabric I am buying costs 3000'rs but worths 1000 rs.”

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Posted 1 year ago

“The material was not good. Looks very dull and I am scared the colour will run off soon. Maybe coz of the light while clicking the suits looked brighter in the photos shown on the web page”

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Posted 1 year ago

“Sorry to say that the fabrics were a great disappointment. I am a regular buyer of most traditional varieties. This time my purchase of different kinds of fabrics was a disheartening buy”

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Posted 1 year ago

“I ordered some dress material and you sent me completely different one .... Please take orders properly......”

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Posted 1 year ago

“The experience this time was less than ideal. The oackage was delivered at the wrong address (I had updated it after placing the order) and inspite of repeated follow ups wasnt picked up. The whatsapp support just sends a lot of SPAM but doesnt work when you need it to. Anyone can make mistakes but the willingness to rectify it was totally lacking. Itokri is one of the most genuine sites to buy handmade stuff, hope they get their act together soon.”

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Posted 1 year ago

“I ordered two pieces of fabric (A and B): A was of 1 m length and B was of 0.5 m. I recieved A of 0.5 m and B of 1.0 m No complaints about quality or shipping time.”

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Posted 1 year ago

“I have returned the sari, poor quality. Pl do the tefund at the earliest as promised.”

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Posted 1 year ago

“Some materials turned out to be ok. Some were a few inches less than ordered.”

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Posted 1 year ago

“Bottle pressing is not working, too tight. It might break if it press hardly”

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Posted 1 year ago

iTokri आई.टोकरी is rated 4.7 based on 11,763 reviews